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Petco

4.1
(1425 reviews)

Business Details

(315) 788-8706

About

Pet StorePet supply store
Petco pet store in Watertown offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in Watertown helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
21851 Towne Center Dr, Watertown, NY
13601-5898, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 8:00 PM

Reviews

4.1
1,425 reviews
5 stars
777
4 stars
319
3 stars
149
2 stars
55
1 star
125
  • AG
    Ami Gydesen
    Apr 9, 2026
    5.0
    Mirasol is awesome! Thanks!
  • RP
    Rick Pasquarella
    Mar 22, 2026
    1.0
    PETCO TURNS SERVICE K/9 AWAY!!!Drove all the way in from Cape Vincent only to be tuned away by Vetco. My dog has gone there for eight years,never a problem. Grizzly is a retired service k/9. To the owner, it's nice you take the time to answer, sadly you never do anything to be better!
  • SC
    Sandra Clark
    Mar 21, 2026
    5.0
    Love Petco. Shopping for covers for canned dog food and found a rubber spatula perfect for cleaning out the dog food cans and several dog sweaters that were on sale. Cashiers and staff are always super friendly. Bonus is seeing the other dogs!
  • JM
    Jamie M
    Mar 9, 2026
    1.0
    Dont waste your time doing online order pick up in store, they took the money, canceled the order,and then offered me to repurchase in store (for 20% more since the discount was for an online order pick up only). Talked to customer service, they cant do anything and told me just dispute it with bank- such a damn headache for no reason. Also never bothered to notify me in any way- it took driving 30 minutes to the store after the order status kept changing on the app to see what was happening. Very frustrating and zero help at the store in explaining what happened or anything. Manager wouldn't come out and the cashier was zero help. Also hey directly told me they price match their own prices online, but then 3 minutes later when we got to a cheaper item- flat out refused to match their online price and said, oh there must be an error, we dont sell those for that cheap----um ok. Bye.
  • RB
    Rebecca Burdick
    Mar 9, 2026
    5.0
    Everyone at this location is always polite, helpful and knowledgeable.

Frequently Asked Questions About Petco

Does the Petco Watertown location have a vet hospital?

No, Petco Watertown does not have a full-service vet hospital.

Does Petco Watertown offer vaccinations?

Yes, Petco Watertown provides vaccinations.

Brand Certified Facts from Petco

This information is certified by Petco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 19, 2026Yext Knowledge Graph
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