Business Details
About
Pet StorePet supply store
Visit your Watertown Pet Store located at 21851 Towne Center Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,398 reviews
5 stars
763
4 stars
314
3 stars
148
2 stars
54
1 star
119
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly and helpful, particularly in the grooming and sales departments.
Grooming Issues
Several reviews highlighted poor grooming experiences, including unprofessional behavior and unsatisfactory results.
Customer Service
There were numerous complaints about slow checkout processes and unresponsive staff, leading to frustration among customers.
Animal Care Concerns
Multiple customers expressed concerns about the cleanliness and care of animals in the store, citing dirty enclosures and neglected pets.
Product Availability
Customers noted inconsistent product availability and issues with online orders, leading to dissatisfaction.
- JBJoseph Bernard2 days ago4.0Staff are always helpful. My only complaint is there should be more than one person at the checkout.
- HAholly armstrongNov 12, 20255.0Great service Have products we were looking for
- PBPaula BertlesmanOct 29, 20255.0The sales associates were very friendly and nice to me and my old dog.
- NSNathaniel D. SaddlerOct 23, 20255.0Impatiently waiting to see our girl Megan, or is it Morgan.....🤔🤣
- DBDebbie BenedictOct 16, 20255.0Online ordering was easy and pickup smooth.
Frequently Asked Questions About Petco
Does the Petco Watertown location have a vet hospital?
No, Petco Watertown does not have a full-service vet hospital.
Does Petco Watertown offer vaccinations?
Yes, Petco Watertown provides vaccinations.
Does Petco Watertown offer curbside pickup?
Yes, curbside pickup is available at Petco Watertown. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Watertown Petco?
Hamster and guinea pig prices vary by location. Call your Watertown Petco at 3157888706 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Watertown sell dogs?
No, Watertown Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What are the operating hours of Petco Watertown?
Petco Watertown is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays.
Does Petco Watertown provide vaccination services for pets?
Yes, Petco Watertown offers vaccination services for pets to keep them healthy.
Is there a full-service veterinary hospital at Petco Watertown?
No, Petco Watertown does not have a full-service veterinary hospital on site.
Can I use curbside pickup service at Petco Watertown?
Yes, curbside pickup is available for eligible products at Petco Watertown.
Does Petco Watertown sell dogs or cats?
No, Petco Watertown does not sell dogs or cats. However, you can meet adoptable pets through the Petco Love program partnered with local animal welfare organizations.
Where is Petco Watertown located?
Petco Watertown is located at 21851 Towne Center Dr, Watertown, NY 13601-5898, USA.
Are there nearby places where I can grab a coffee before or after visiting Petco Watertown?
Yes, Starbucks and Panera Bread are nearby coffee shops where you can enjoy a coffee or snack before or after your visit to Petco Watertown.
What nearby stores can I visit for clothing and accessories near Petco Watertown?
Near Petco Watertown, you can shop at T.J.Maxx, Old Navy, Payless ShoeSource, and The TJX Companies for clothing and accessories.
Are there pet-related services or stores near Petco Watertown?
Yes, the Vetco Vaccination Clinic nearby offers pet services including veterinary care, and there are other pet stores and groomers close to Petco Watertown.
What convenient amenities are nearby for shoppers visiting Petco Watertown?
There are various amenities nearby including The Exchange Network ATMs, SeaComm Federal Credit Union, and stores like Michaels Stores for arts and crafts supplies.