Business Details
About
Pet StorePet supply storePetco
Visit your Watertown Pet Store located at 21851 Towne Center Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,402 reviews
5 stars
765
4 stars
315
3 stars
148
2 stars
54
1 star
120
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the staff for being friendly and helpful, although experiences varied.
Grooming Issues
Several reviews highlighted poor grooming experiences, including unprofessional behavior and unsatisfactory results.
Store Cleanliness
Multiple customers reported that the store was dirty and poorly maintained, raising concerns about animal care.
Checkout Experience
Customers frequently mentioned long wait times at checkout due to insufficient staff, leading to frustration.
Product Availability
Some customers expressed disappointment with limited product selection and inventory issues.
- LMLoreen MurphyDec 18, 20251.0Limited choices for several items. Basically, I couldn’t find the 2 things I went looking for - at all. And the only dog coats that would handle really cold weather for a large, severely underweight dog were all very small. Then when I went to check out, I had an armful of small things and the cashier informed me there were no bags. So I would have to juggle carrying about six small items while carrying keys and with a new, untrained dog on a leash. *Then* the cashier let me know she had no small bills, so my change included $3 in quarters. I offered to sell her some small bills and she said she wasn't allowed, but then made no effort to notify her manager she needed change before beginning to ring up the next customers.
- DDDCBDec 9, 20252.0My first time at this store and will more than likely be my last. There was not a single cart or basket in sight upon walk-in. Employees were using the carts. The selection of the food I came for was average at best. Store is kind of dark too. It's not conducive for leisurely shopping. Not impressed.
- CWChad WhitfordDec 9, 20255.0Good pet friendly places
- JBJoseph BernardNov 22, 20254.0Staff are always helpful. My only complaint is there should be more than one person at the checkout.
- HAholly armstrongNov 12, 20255.0Great service Have products we were looking for
Frequently Asked Questions About Petco
Does the Petco Watertown location have a vet hospital?
No, Petco Watertown does not have a full-service vet hospital.
Does Petco Watertown offer vaccinations?
Yes, Petco Watertown provides vaccinations.
Does Petco Watertown offer curbside pickup?
Yes, curbside pickup is available at Petco Watertown. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Watertown Petco?
Hamster and guinea pig prices vary by location. Call your Watertown Petco at 3157888706 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Watertown sell dogs?
No, Watertown Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What are the operating hours of Petco Watertown?
Petco Watertown is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays.
Does Petco Watertown provide vaccination services for pets?
Yes, Petco Watertown offers vaccination services for pets to keep them healthy.
Is there a full-service veterinary hospital at Petco Watertown?
No, Petco Watertown does not have a full-service veterinary hospital on site.
Can I use curbside pickup service at Petco Watertown?
Yes, curbside pickup is available for eligible products at Petco Watertown.
Does Petco Watertown sell dogs or cats?
No, Petco Watertown does not sell dogs or cats. However, you can meet adoptable pets through the Petco Love program partnered with local animal welfare organizations.
Where is Petco Watertown located?
Petco Watertown is located at 21851 Towne Center Dr, Watertown, NY 13601-5898, USA.
Are there nearby places where I can grab a coffee before or after visiting Petco Watertown?
Yes, Starbucks and Panera Bread are nearby coffee shops where you can enjoy a coffee or snack before or after your visit to Petco Watertown.
What nearby stores can I visit for clothing and accessories near Petco Watertown?
Near Petco Watertown, you can shop at T.J.Maxx, Old Navy, Payless ShoeSource, and The TJX Companies for clothing and accessories.
Are there pet-related services or stores near Petco Watertown?
Yes, the Vetco Vaccination Clinic nearby offers pet services including veterinary care, and there are other pet stores and groomers close to Petco Watertown.
What convenient amenities are nearby for shoppers visiting Petco Watertown?
There are various amenities nearby including The Exchange Network ATMs, SeaComm Federal Credit Union, and stores like Michaels Stores for arts and crafts supplies.