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Vetco Total Care Animal Hospital

4.6
(355 reviews)
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Business Details

165 Bricktown Way, Staten Island, NY
10309, United States
(718) 569-3036
https://stores.petco.com/ny/statenisland/vet-hospital-statenisland-ny-3794.html
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About

VeterinarianAnimal HospitalPetco
Visit an animal hospital near you at 165 Bricktown Way, offering full-service veterinary care for dogs and cats. Our Petco Vet Hospital is staffed by licensed veterinarians providing comprehensive medical care to support your pet’s health at every stage of life. Veterinary services include routine wellness exams, preventive care, diagnostics, sick pet visits, and ongoing treatment plans tailored to your pet’s needs. With a focus on compassionate care and convenient access, our veterinary hospital helps you make confident decisions about your pet’s health. Schedule an appointment today to visit a trusted veterinary hospital near you.

Details

  • Requires appointmentAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingNot available

Location

Vetco Total Care Animal Hospital
165 Bricktown Way, Staten Island, NY
10309, United States

Hours

Reviews

4.6
355 reviews
5 stars
316
4 stars
5
3 stars
3
2 stars
3
1 star
28

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, knowledgeable, and compassionate towards both pets and their owners.

Customer Experience

Many reviews highlighted a welcoming atmosphere and attentive service, with specific mentions of staff members like Fran and Dr. Saad.

Communication

While most feedback was positive regarding communication, some customers reported issues with clarity and consistency, particularly regarding pricing and appointment details.

Facility Conditions

The clinic was generally described as clean and organized, although some customers noted discomfort in the waiting area.

Pricing Transparency

Several reviews mentioned concerns about pricing practices, particularly regarding advertised promotions and unexpected charges.
  • KS
    Kristin Scarpaci
    1 day ago
    5.0
    I brought my senior dog in for a lump to be checked and I was extremely pleased with the service provided. Fran at reception was so helpful and extremely welcoming. Dana our nurse and Dr. Saad were very kind to not only my baby girl but also made me feel at ease. Now just praying that results come back with good news.
  • AC
    Alia Carpenter
    4 days ago
    5.0
    The staff at vetco were amazing. From the time me and my pet entered the waiting we were welcomed and taken care of. Fran was attentive and kind. Dr. Boules is very thorough. I would highly recommend them for your pet.
  • DA
    David Alvarez
    Feb 20, 2026
    5.0
    The place was clean and organized and the nurse Natalia was professional and knowledgeable and as for Dr.Boules thank you.
  • MM
    Marie Milone
    Feb 12, 2026
    1.0
    I wish I could give zero stars. I took my dog in to have an X-ray, later found out it was medically not necessary, but they still wanted to charge me $700 to have it done. I didn't want my dog to be sedated, and they literally LIED to me and told me it was the law to sedate. (It's not.) Then they claimed the vet left so they couldn't even do the X-ray without sedation, after I asked them to show me the law that says they have to sedate, and they obviously couldn't. Meanwhile, more animals were coming in to be seen. So what vet was seeing them...? Unethical, unprofessional, illegal. And it's sad, I have vital care for YEARS at this point, and this is the first time I've been this upset with a visit. They care about nothing but profits, and could not care less if they kill your dog.
  • KB
    Kirsten Bower
    Feb 6, 2026
    5.0
    I just went in for an appointment with my rescue pitty. He's sometimes fear reactive, but this was the first time I saw him scared at the vet in the few years I've had him. Dr. Boules, Natalia, Danny, and Dana were all so patient and understanding with him so that he could get the care he needed. Because of their patience, eventually Jax was okay being around them and his nerves seemed to calm a bit, which also made me more comfortable as well. Dr. Boules was also very thorough when answering all of my questions and addressing the concerns I had for a separate issue I've been having with Jax. Thank you guys so much for treating Jax the way you did. Some people automatically respond to him a certain way just because of how he looks, so I really appreciate the chance you all gave him. It means a lot to me. You'll be seeing more of the drama king and I (lol).
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Frequently Asked Questions About Vetco Total Care Animal Hospital

What services does Vetco Total Care Animal Hospital in Charleston offer?

Vetco Total Care provides comprehensive veterinary services including wellness exams, vaccinations, dental care, surgery, and emergency care.

Where is Vetco Total Care Animal Hospital located?

It is located at 165 Bricktown Way, Suite 1C, Staten Island, NY 10309.

Brand Certified Facts from Vetco Total Care Animal Hospital

Vetco Total Care Animal Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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