Vetco Total Care Animal Hospital

4.6
325 reviews

About

VeterinarianAnimal Hospital
Visit your Charleston Vetco Total Care located at 165 Bricktown Way Suite 1C. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.

Details

  • Requires appointmentAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingNot available

Location

Vetco Total Care Animal Hospital
165 Bricktown Way, Staten Island, NY
10309, United States

Hours

Reviews

4.6
315 reviews
5 stars
281
4 stars
3
3 stars
3
2 stars
3
1 star
25

What are people saying?

AI-generated from recent customer reviews

Staff Kindness

Customers consistently praised the staff for their warmth, kindness, and patience with both pets and their owners.

Professional Care

Many reviews highlighted the professionalism and thoroughness of the veterinarians and technicians, making pet owners feel confident in the care provided.

Communication Issues

Some customers reported significant communication problems regarding appointments and prescriptions, leading to frustration and dissatisfaction.

Facility Experience

While many appreciated the care received, some noted discomfort in the waiting area and exam rooms, suggesting room for improvement in the facility's environment.

Overall Satisfaction

Despite some negative experiences, the majority of reviews reflected a high level of satisfaction with the services and care provided at Vetco.
  • NK
    Nada K
    Nov 12, 2025
    5.0
    Just had great service here for my kitten. Dr. Saeed, Ky, and Felicia were all so great with informing us and taking care of our kitten. Everyone at the front desk was also very kind. & they honored the pricing we saw online like they promised they would. Will be coming back in 4 weeks!
  • JL
    Jon Luca Lombardi
    Nov 11, 2025
    5.0
    Everyone was awesome, it’s 5 questions, then 10 minutes. Everyone was great, wonderful team here at Petco
  • CC
    Carlina Costantino
    Nov 11, 2025
    5.0
    Extremely professional and helpful, Everyone was so kind and patient with my very anxious dog. Couldn’t recommend enough
  • EZ
    Elizabeth Zimmerman
    Nov 10, 2025
    5.0
    My dog is under the care of Dr. Saad. He is very thorough and is patient answering all of my questions. He is such an asset for this location. After trying other vets I am happy to have found Dr. Saad and the staff at vetco. I would highly recommend vetco in charleston, SI.
  • JK
    Jennifer Krasinski
    Nov 1, 2025
    5.0
    I cannot say enough wonderful things about the team at Vetco. From the front desk to the vet techs to the doctors, everyone here is so warm, kind, and truly cares about animals. They are so gentle with my dog (a shepherd mutt, and a rescue), and have always taken the time to not only give him the care he needs, but to explain everything to me, answer any questions I have, and more. If it tells you something about how much I appreciate the staff here: I drive 30 minutes from Brooklyn, because they are the best I've found. If I could give more than 5 stars, I would!

Frequently Asked Questions About Vetco Total Care Animal Hospital

What services does Vetco Total Care Animal Hospital in Charleston offer?

Vetco Total Care provides comprehensive veterinary services including wellness exams, vaccinations, dental care, surgery, and emergency care.

Where is Vetco Total Care Animal Hospital located?

It is located at 165 Bricktown Way, Suite 1C, Staten Island, NY 10309.