Petco

4.2
987 reviews

About

Pet StorePet supply storePetco
Visit your Selden Pet Store located at 1100 Middle Country Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1100 Middle Country Rd, Selden, NY
11784, United States

Hours

Reviews

4.2
976 reviews
5 stars
550
4 stars
214
3 stars
106
2 stars
26
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being helpful and knowledgeable, others are criticized for rudeness and unprofessional behavior.

Animal Care

Several reviews express concern over the poor condition of animals in the store, particularly fish, indicating a lack of proper care.

Store Cleanliness

The store is generally reported as clean and well-maintained, although there are mentions of unsanitary conditions in specific areas.

Staffing Issues

Customers frequently mention a lack of staff, leading to long wait times for assistance and checkout.

Product Availability

While many customers appreciate the variety of products available, there are complaints about pricing being higher than competitors and issues with online order fulfillment.
  • DM
    Dawn Maiorano
    4 days ago
    5.0
    Only use Royal Canine food for my fur babies . Always available at Petco.
  • DE
    Daniela Escalona
    Dec 29, 2025
    5.0
    Consigues de todo para tu mascotas
  • PC
    Patricia Chase
    Dec 25, 2025
    5.0
    ran out of cat food and so glad to find it at Petco where they have large assortment of every need for your pets. staff is always helpful and friendly and I like that you can order online for pickup
  • JG
    Julia Grau
    Dec 23, 2025
    1.0
    This was one of the worst customer service experiences I have ever had. Both the cashier and the manager were shockingly rude and unprofessional while I was simply trying to purchase a fish. The verbal interaction with a male employee was completely inappropriate and disrespectful. I never leave reviews, but this one needed to be posted. What made this even more unacceptable was the fact that many of the fish in the store were clearly in poor condition, showing a lack of basic care and responsibility, which was simply ironic. I have been a loyal Petco customer for years at the Patchogue location, but after moving to Centereach, this experience guarantees I will never return to this store. The lack of professionalism and respect was extremely disappointing.
  • KK
    Kurtious King
    Dec 19, 2025
    5.0
    I wanted to get a guinea pig for my daughter but I did not know much about the animal other than it’s small and hairy. That’s when I met Jackie and she was so amazing. Very knowledgeable, patient, passionate and genuinely took the time to explain everything including proper care and dietary requirements for my daughter’s new pet … she was so amazing that I walked in to get one and then I decided to get two. She literally walked the isle with me and helped me pick out all the things that I needed to provide a comfortable space for the guinea pigs …. Thank you Jackie … you rock!

Frequently Asked Questions About Petco

Does the Petco Selden location have a vet hospital?

No, Petco Selden does not have a full-service vet hospital.

Does Petco Selden offer vaccinations?

Yes, Petco Selden provides vaccinations.