Business Details
About
Pet StorePet supply store
Visit your Rocky Point Pet Store located at 346 Route 25a for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
578 reviews
5 stars
405
4 stars
101
3 stars
36
2 stars8
1 star
28
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, helpful, and knowledgeable about pet care.
Grooming Services
While many customers had positive experiences with grooming, there were notable complaints about the quality of grooming services and incidents of mishandling pets.
Store Cleanliness
The store was generally reported as clean and well-organized, although some customers noted areas that needed improvement.
Product Availability
Customers appreciated the wide selection of pet products, but some expressed frustration over limited stock and high prices.
Customer Service Issues
There were several complaints regarding poor customer service experiences, particularly related to specific incidents with staff behavior.
- KSkathleen s6 days ago5.0Everytime we shop at the Rocky point location Joe greets us with a big smile and asks us if he can help us with anything. He knows where to find everything and quite frankly, he would make a great store manager. Alex is friendly and very helpful, as well. He is always busy cleaning up the fish tanks and is happy to assist us. Aaron at the register always says hello and is a super nice guy. RoseAnn is our favorite groomer and she is so good with our dogs. We book their grooming specifically with her. Josh is now in the grooming department and he groomed one of my dogs and did a wonderful job so now we can book with him, too.
- AGAnna GNov 12, 20255.0Excellent service. Associate was friendly and knowledgeable.
- PMPat MegarryNov 4, 20255.0I enjoy shopping there but was very disappointed that the sale of whole hearted cat food at 99 cents was only for shipping to my home I didn’t realize that until I was at the register n they rang out at reg price the women at register didn’t understand either
- JSJulie SchmidtNov 1, 20255.0Our boy loves being able to go to the store and pick out his woofday present!
- PDPaddy D'AntonioOct 22, 20255.0We did an online pickup order for cat litter. I went to the store prior to receiveing a notice of it being ready for pickup. While there, I saw a different litter I wanted to try. Store employee helped me and explained the online order will be canceled or if already processed, refunded. All should be good. Thank you petco.
Frequently Asked Questions About Petco
Does the Petco Rocky Point location have a vet hospital?
No, Petco Rocky Point does not have a full-service vet hospital.
Does Petco Rocky Point offer vaccinations?
Yes, Petco Rocky Point provides vaccinations.
Does Petco Rocky Point offer curbside pickup?
Yes, curbside pickup is available at Petco Rocky Point. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Rocky Point Petco?
Hamster and guinea pig prices vary by location. Call your Rocky Point Petco at 6318211376 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Rocky Point sell dogs?
No, Rocky Point Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What types of pet services are offered at Petco Rocky Point?
Petco Rocky Point offers premium pet foods, expert training, vaccination services, grooming, and personalized pet care.
Does Petco Rocky Point have a vet hospital onsite?
No, Petco Rocky Point does not have a full-service vet hospital.
Can I get vaccinations for my pet at Petco Rocky Point?
Yes, vaccination services are available at Petco Rocky Point.
Is curbside pickup available at Petco Rocky Point?
Yes, curbside pickup is available for eligible products at Petco Rocky Point.
What are Petco Rocky Point's store hours?
The store is open Monday to Saturday from 9:00 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
Where is Petco Rocky Point located?
Petco Rocky Point is located at 346 Route 25A, Suite 140, Rocky Point, NY 11778-8427.
Does Petco Rocky Point sell dogs or cats?
No, Petco Rocky Point does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program at the store.
What nearby places can I visit before or after shopping at Petco Rocky Point?
You can visit The Exchange Network ATMs for banking, enjoy a meal at Sung Wo Restaurant, or shop at Kohl's department store nearby.
Are there other pet-related stores near Petco Rocky Point?
Yes, nearby pet stores include Vetco Vaccination Clinic and Just Food For Dogs, which offer additional pet services and food options.
How can nearby services like banks and salons complement my visit to Petco Rocky Point?
You can conveniently access banking services at TD Bank or Webster Bank and visit True Beauty Salon for personal care while shopping at Petco Rocky Point.