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Stoney Pointe Pet Hospital

4.6
(344 reviews)

Business Details

3999 Buffalo Rd., Rochester, NY
14624, United States
(585) 594-2222
https://stoneypointevet.com

About

Animal HospitalVeterinarianVeterinary PharmacyPet GroomerPet Boarding ServiceKennelPet Vet Care Centers
Stoney Pointe Pet Hospital is a full-service pet hospital that offers comprehensive medical services for cats and dogs in the Rochester, Ogden, North Chili, Gates, Greece, and Spencerport, NY areas. From preventive care and surgery to boarding, you can be sure that the services offered at our animal hospital will meet your pet's every need. We care for Rochester's companion animals and have developed a reputation over the years for quality, professional care in a comforting environment. Whether you are bringing your pet in to see us for the first time, or have been counting on our veterinary team for years, we will treat your animal as if it was our own.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Stoney Pointe Pet Hospital
3999 Buffalo Rd., Rochester, NY
14624, United States

Hours

Reviews

4.6
344 reviews
5 stars
291
4 stars
19
3 stars
8
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness and compassion, especially during difficult times such as end-of-life care.

Professional Staff

The staff, including veterinarians and technicians, were frequently described as professional, knowledgeable, and attentive to both pets and their owners.

Clean Environment

Several reviews highlighted the cleanliness of the facility, contributing to a positive experience for both pets and their owners.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding communication issues and inconsistent care, indicating a divide in customer satisfaction.

Accessibility

Customers appreciated the ability to get same-day appointments and the ease of scheduling, although some expressed frustration with appointment availability.
  • SO
    Sandra O
    Feb 19, 2026
    5.0
    I took a cat in because she was very lethargic. She was feral so I was concerned about who would treat her. They did a thorough exam and blood work. Unfortunately she has heartworm which is far more common in dogs than cats. Dr Whiley determined a treatment plan and I am monitoring my cat closely over the next few months.
  • MH
    Mikayla Hoffman
    Feb 11, 2026
    5.0
    I honestly can not rate this place high enough. We've been to several area vets and this place is our final one because we wont be going anywhere else again! We had 5 cats and we found them because I came home from work and my 20 year old cat was in severe respiratory distress. Our vet at the time had "no availability" so we called Stoney Pointe and they immediately said "we will meet you at our office at 8am" mind you, we had never been here at that time. We had to put our old lady down but they made every single step so easy and everyone was so compassionate. I asked that day if they could take our 4 other cats and the rest is history! Every single employee Ive met here has been professional and super friendly! Making appointments is a breeze because the ladies are amazing. Every visit is calm and informative even if it is worst case. The level of kindness and compassion cannot be matched!! Our other cat we had to put down had cancer and Dr. Wylie made sure every step he took after we found out was as pain free as possible and explored every option with us. So thank you Stoney Pointe for being the best place ever ❤️
  • CB
    Colleen Buckley
    Jan 22, 2026
    5.0
    Today, my dog had his first appointment at Stoney Pointe Animal Health Centre with Dr Wylie. I chose Dr Wylie and Stoney Pointe because of her Fear Free certification. My dog is anxious and reactive at veterinary appointments. Dr Wylie and our vet tech were wonderfully kind and patient, taking the time for my dog to become more acclimated to the room and to them. It alleviated a lot of my own anxiety as well as my dog’s. Everyone we encountered from reception to checkout was friendly and welcoming. I highly recommend for anyone else with anxious or non-anxious animals!
  • VB
    Victoria Briggs
    Dec 11, 2025
    5.0
    Honestly, I absolutely love them! They treat your animals with care, and genuinely care about what you have to say when it comes to your pet. I'm thankful for them and how they handle my pets.
  • HS
    Haley S
    Nov 24, 2025
    5.0
    Dr. Wylie is the best. We followed her to Stoney Pointe so she can continue to provide care for our anxious, too-smart-for-his-own-good Australian shepherd, Mosby. She has always and continues to provide the most excellent care for him. Her goal every visit is to promote a fear-free environment to make the experience as comfortable as possible for our dog. She is also incredibly knowledgeable on dog behavior and we have gained so much insight from her. We also praise the LVTS for their hard work, professionalism and gentle approach. Thank you Stoney Pointe for all that you do, we really appreciate your patience with our high maintenance dog and working with us so we feel at ease.

Frequently Asked Questions About Stoney Pointe Pet Hospital

What types of medical services are offered at Stoney Pointe Pet Hospital?

Stoney Pointe Pet Hospital offers comprehensive medical services including pet vaccinations & microchipping, wellness exams, internal medicine, dental care, geriatric care, emergency care, cold laser therapy, surgery, diagnostic laboratory & pharmacy services, and pet boarding.

What are the regular business hours for Stoney Pointe Pet Hospital?

The hospital is open Monday to Thursday from 8:00am to 6:00pm, Wednesday until 8:00pm, Friday from 8:00am to 4:00pm, Saturday from 8:00am to 1:00pm, and is closed on Sunday.

Brand Certified Facts from Stoney Pointe Pet Hospital

Stoney Pointe Pet Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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