Business Details
About
Pet StorePet supply storePetco
Visit your Henrietta Pet Store located at 300 Hylan Dr. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
871 reviews
5 stars
492
4 stars
208
3 stars
91
2 stars
33
1 star
47
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported rude or unhelpful interactions.
Store Conditions
The store is generally clean and well-stocked, but there are complaints about poor inventory management and dirty fish tanks.
Customer Service
Customer service experiences vary widely, with some customers reporting excellent service while others faced issues with management and staff attitudes.
Pricing Issues
Customers noted that prices can be high and expressed frustration with coupon usage and return policies.
- THTina Hill3 days ago5.0Stacy is the best, very helpful and she saved me a good amount of mo ey ,by telling me about promo
- BMBabs Michael6 days ago5.0Cashier was very nice and helped me.
- ALAndre LewisJan 5, 20265.0I love Petco.
- BABill ArienoDec 22, 20253.0Advertised that it closes at 10pm, we were immediately warned when we walked in tonight at 8:55 they close at 9! Hours need to be updated on Google Maps.
- TMTed McLeanDec 13, 20255.0Well stocked and friendly staff
Frequently Asked Questions About Petco
Does the Petco Rochester location have a vet hospital?
Yes, Petco Rochester has a full-service vet hospital.
Does Petco Rochester offer vaccinations?
Yes, Petco Rochester provides vaccinations.
Does Petco Rochester offer curbside pickup?
Yes, curbside pickup is available at Petco Rochester. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Rochester Petco?
Hamster and guinea pig prices vary by location. Call your Rochester Petco at 5852730150 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Rochester sell dogs?
No, Rochester Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Rochester located?
Petco Rochester is located at 300 Hylan Dr, Rochester, NY 14623.
What are the operating hours of Petco Rochester?
Petco Rochester is open Monday to Saturday from 9 AM to 9 PM and Sunday from 10 AM to 7 PM.
Does Petco Rochester offer veterinary services?
Yes, Petco Rochester has a full-service vet hospital and provides vaccinations.
Is curbside pickup available at Petco Rochester?
Yes, curbside pickup is available for eligible products at Petco Rochester.
Does Petco Rochester sell dogs or cats?
No, Petco Rochester does not sell dogs or cats but partners with local organizations for pet adoptions through the Petco Love program.
What pet supplies and services can I find at Petco Rochester?
You can find premium pet foods, expert training, grooming, vaccination services, and top-quality products for your pets at Petco Rochester.
Are there nearby veterinary clinics to Petco Rochester?
Yes, Vetco Vaccination Clinic, a nearby veterinarian specializing in pet care, is close to Petco Rochester and can be an option for additional pet services.
What shopping options are nearby Petco Rochester?
Nearby shopping options include Jared The Galleria of Jewelry, Golf Galaxy for sports equipment, and Toys"R"Us for toys, making it convenient to shop for various needs in one trip.
Are there dining options near Petco Rochester for a meal before or after my visit?
Yes, QDOBA Mexican Eats is a nearby fast-food Mexican restaurant where you can enjoy a meal before or after visiting Petco Rochester.
What accessibility features does Petco Rochester offer?
Petco Rochester offers wheelchair accessible entrances, parking, and restrooms, along with free Wi-Fi and multiple payment options including credit, debit cards, and mobile NFC payments.