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Petco

4.4
(762 reviews)

Business Details

3200 Monroe Ave, Rochester, NY
14618, United States
(585) 385-6850

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Rochester. Visit your local Petco at 3200 Monroe Ave for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Rochester Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3200 Monroe Ave, Rochester, NY
14618, United States

Hours

Reviews

4.4
762 reviews
5 stars
491
4 stars
157
3 stars
64
2 stars
19
1 star
31

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Many customers praised the staff for their knowledge and helpfulness, particularly in the fish and grooming departments.

Customer Service

While some reviews highlighted excellent customer service experiences, others reported issues with staff being unhelpful or dismissive.

Grooming Services

Grooming services received mixed feedback, with some customers expressing satisfaction while others reported poor experiences.

Product Availability

Customers appreciated the variety of products available, though some noted that certain items were frequently out of stock.

Store Cleanliness

The store was generally described as clean and well-organized, although some reviews mentioned it being understaffed.
  • OH
    OLIVIA HAMILTON
    1 day ago
    1.0
    The number I was provided is the grooming phone number. I've already took this up with your grooming people. If you want to discuss the poor service at your grooming facility in Pittsford, you have my number, you call me. I was a long time customer who never had any issues until Saturday. And the incident on Saturday definitely killed our relationship.
  • OH
    Olivia Hamilton
    3 days ago
    1.0
    If you value your pet do not go here. The groomers are terrible..run..do not go here for grooming. I cannot stress this warning enough
  • BE
    Bella Elizabeth
    6 days ago
    5.0
    We brought my son to get a hamster last night and were quickly helped by an excellent employee. He showed us an awesome guinea pig, let my son hold her and we were immediately in love with her! We could not have had a better experience getting him his first pet (besides our beloved pitbull)! We will definitely be back here to get more supplies when we run out!
  • JF
    John Fitzsimmons
    Feb 20, 2026
    5.0
    Ariana treated Lucy like she was her own, and was very pleased. It is really hard to find nice decent people who care and glad you found her.
  • AC
    Anita Cassano
    Feb 16, 2026
    5.0
    Staff very helpful and courteous. Stop what they were doing to meets my needs. Very good experience.

Frequently Asked Questions About Petco

Does the Petco Pittsford location have a vet hospital?

No, Petco Pittsford does not have a full-service vet hospital.

Does Petco Pittsford offer vaccinations?

Yes, Petco Pittsford provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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