Petco

4.2
507 reviews

About

Pet StorePet supply store
Visit your Riverhead Pet Store located at 1524 Old Country Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1524 Old Country Rd, Riverhead, NY
11901-2040, United States

Hours

Reviews

4.1
494 reviews
5 stars
280
4 stars
107
3 stars
51
2 stars
12
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported negative experiences with specific employees.

Grooming Issues

Several reviews highlighted poor grooming experiences, including uneven cuts and lack of care, leading to dissatisfaction.

Product Availability

Customers noted that while the store is generally well-stocked, there are frequent issues with specific items being out of stock.

Aquatic Care Concerns

Multiple reviews expressed concern over the condition of fish tanks, with reports of dead fish and inadequate care.

Pricing Complaints

Some customers found prices to be high and expressed frustration over perceived overcharging.
  • DR
    Danna Reyes
    Nov 3, 2025
    1.0
    Guy named Andrew (I think) was extremely aggressive with my dog, Tito. It was his first time coming to Petco to be groomed and he suffers from anxiety but he is normally chill and complemented to be cooperative at the groomers besides this. Unfortunately my dog was obviously very against the harsh action displayed by the man as he didn’t even try to properly ease my dog into the process, Gave us a bunch of issues, and clearly didn’t know how to properly handle a dog. I hope Riverhead’s Petco properly trains their staff and makes sure their fit for their role because I would hate for someone’s sweet dog to go through this as well.
  • DZ
    Debra Z
    Oct 23, 2025
    5.0
    I am new to fish keeping and always feel confident with the help and information I receive picking out compatible fish for my tank !!! My friends also buy their fish at Petco of Riverhead !!!
  • CK
    Cathy K
    Oct 6, 2025
    5.0
    Everyone is so friendly in Petco.
  • MF
    M Fuchs
    Oct 3, 2025
    5.0
    The lovely lady with the world's cutest service dog in the fish department was so friendly and helpful. Was able to answer all my questions and help me pick out my fish. The cashier was also very pleasant at checkout.
  • JS
    John Stergis
    Oct 1, 2025
    5.0
    I enjoy shopping at Petco in Riverhead. They're usually well stocked and have similar sales and animals for purchase as my other favorite stores. If I'm in the area, I usually stop by real quick.

Frequently Asked Questions About Petco

Does the Petco Riverhead location have a vet hospital?

Yes, Petco Riverhead has a full-service vet hospital.

Does Petco Riverhead offer vaccinations?

Yes, Petco Riverhead provides vaccinations.