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Petco

4.2
(2709 reviews)

Business Details

(718) 830-6261

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Rego Park. Visit your local Petco at 9111 Metropolitan Ave for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Rego Park Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
9111 Metropolitan Ave, Rego Park, NY
11374, United States

Hours

Reviews

4.2
2,709 reviews
5 stars
1,594
4 stars
593
3 stars
211
2 stars
88
1 star
223

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude or unprofessional behavior from certain employees.

Grooming Issues

Many customers expressed dissatisfaction with grooming services, citing poor communication and unprofessional conduct from staff.

Product Availability

Customers frequently noted issues with product availability and inventory management, leading to frustration during visits.

Store Cleanliness

While some reviews mention clean facilities, others highlight concerns about the maintenance of animal habitats and overall store organization.

Positive Experiences

Despite the negative feedback, several customers reported positive experiences with knowledgeable and friendly staff.
  • AN
    Abby Normal
    5 days ago
    1.0
    Lots of bettafish kept in dirty tupperware style discs, sold to anyone regardless of if the customer has a tank that will actually keep them alive for longer than a year at best. Learn about fish keeping online before going to a place like this.
  • TB
    Terry Bullington
    Feb 23, 2026
    4.0
    When I walked in the door they informed me that some system was down and they could only take cash payment. I bought the pictured cat liter, which has been good, and a few other supplies and left.
  • RE
    rzutnka eksupkat
    Feb 15, 2026
    5.0
    The young enthusiastic staff here is excellent across the board — always helpful and professional. I want to call out Ethan in particular for great customer service. I’m always impressed and leave in a good mood when I come here.
  • IN
    Irene “DIY 9.25.15” Ng
    Feb 10, 2026
    3.0
    It was a quiet shopping trip. Able to access a shopping cart. Asked 1 employee about the 2 dry bags+ for 20% off but she didn't know much about it. Said I had to get 3 bags or more and deal online only. Cashier knew the deal but by then, removed the dry bags. Frustrating when employees do not know the deals. 😫
  • MR
    Malinie Ramdeen
    Jan 31, 2026
    5.0
    Easy access, workers were very kind and helpful especially in the neighborhood this one store is located. I got racist remarks from the customers in the store , not the workers.

Frequently Asked Questions About Petco

Does the Petco Forest Hills location have a vet hospital?

No, Petco Forest Hills does not have a full-service vet hospital.

Does Petco Forest Hills offer vaccinations?

Yes, Petco Forest Hills provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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