Business Details
About
Pet StorePet supply storePetco
Visit your Rego Park Pet Store located at 9111 Metropolitan Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,659 reviews
5 stars
1,562
4 stars
586
3 stars
206
2 stars
85
1 star
220
What are people saying?
AI-generated from recent customer reviews
Grooming Issues
Numerous customers expressed dissatisfaction with the grooming services, citing poor communication, unprofessional staff, and negative experiences with specific employees.
Customer Service
There are mixed reviews regarding customer service, with some praising helpful staff while others reported rude behavior and lack of assistance.
Stock and Inventory
Customers frequently noted issues with stock levels, including empty shelves and unavailability of specific products, particularly in the fish and small animal sections.
Cleanliness and Animal Care
Several reviews highlighted concerns about the cleanliness of the store and the conditions in which animals are kept, with reports of dead or unhealthy animals.
Positive Staff Interactions
Despite the negative feedback, many customers appreciated the friendliness and knowledge of certain staff members, particularly in specific departments.
- RSRoza Shimunov6 days ago3.0Thay don't pick up the calls 😒 😐 😕 🙄 😑 😤
- PBPolina BangiyevaDec 30, 20251.0I've been going to Petco for many years and was never told that my dog can't get grooming because the vet place didn't fill out the manufacturer's number on the vaccine form. I'm very disappointed and probably would never go back to the Petco grooming salon again.
- PLPatsy LeyvaDec 18, 20251.0I am extremely upset about my recent experience. I scheduled a grooming appointment by phone and was asked about my dog’s breed and size, but at no point was I asked about medical conditions. Upon arrival, I informed the staff that my dog has a heart murmur after they asked me and was then told they could not see her. This resulted in a complete waste of my time. I regularly come to Petco for both vaccinations and grooming, and this experience was very disappointing. This should have been addressed during scheduling, not after arrival. I will no longer use Petco for my pet needs!!
- LCLaura CDec 4, 20255.0Such a great morning cat food run. I was greeted and helped by Melany! She was great. Helped when I had a question about a product and helped me check out. She is such a great worker! Bless her.
- KTKhashayar TehraniDec 1, 20251.0Skip this place, they are so bad and I don’t know what they do to the dogs since yesterday my puppies legs jumped and she is so nervous. I took my puppy yesterday at 5.45 pm for grooming. Before I went to the appointment I called them two times. I let them know I have a puppy if I could take her a bit earlier or if they would have extra person to help since she is a puppy. At 5.45 they said my puppy would be ready at 7.30 pm. It was also a girl who was helping the groomer to hold dogs and give haircut, when I took my puppy her shift was over and she left, the groomer was alone and I recorded my puppy how she was screaming while the girl just left. After two hours they brought my puppy back and they said we couldn’t touch her face because she is moving. Ofcourse 4 months puppy move. You unprofessional people should have someone to hold and help since the groomer was alone. Never take your babies there they are horrible and my dog legs are jumping every a few mins. The manager Meline seemed like she didn’t care and she was so rude
Frequently Asked Questions About Petco
Does the Petco Forest Hills location have a vet hospital?
No, Petco Forest Hills does not have a full-service vet hospital.
Does Petco Forest Hills offer vaccinations?
Yes, Petco Forest Hills provides vaccinations.
Does Petco Forest Hills offer curbside pickup?
Yes, curbside pickup is available at Petco Forest Hills. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Forest Hills Petco?
Hamster and guinea pig prices vary by location. Call your Forest Hills Petco at 7188306261 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Forest Hills sell dogs?
No, Forest Hills Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Does Petco Forest Hills have a full-service veterinary hospital?
No, Petco Forest Hills does not have a full-service veterinary hospital.
Can I get vaccinations for my pet at Petco Forest Hills?
Yes, Petco Forest Hills provides pet vaccination services.
Is curbside pickup available at Petco Forest Hills?
Yes, curbside pickup is available for eligible products at Petco Forest Hills.
What are the operating hours of Petco Forest Hills?
Petco Forest Hills is open every day from 9:00 AM to 9:00 PM.
Does Petco Forest Hills sell dogs or cats?
No, Petco Forest Hills does not sell dogs or cats. However, you can meet dogs and cats available for adoption through the Petco Love program partnered with local animal welfare organizations.
What payment options are accepted at Petco Forest Hills?
Petco Forest Hills accepts credit cards, debit cards, and mobile NFC payments. Cash is not required.
Can I get same-day delivery from Petco Forest Hills?
Yes, Petco Forest Hills offers same-day delivery for eligible orders.
Where is Petco Forest Hills located and how can I contact them?
Petco Forest Hills is located at 9111 Metropolitan Ave, Rego Park, NY 11374. You can contact them at +1 718-830-6261.
What nearby places can I visit before or after shopping at Petco Forest Hills?
Nearby you can visit Trader Joe's for groceries, Michaels for crafts, or enjoy a meal at Panda Express or Wendy's. These spots are convenient for making a day of your visit to Petco Forest Hills.
Is there public transportation near Petco Forest Hills to help me get there?
Yes, the MTA Q23, Q54, and QM12 bus stops at Metropolitan Ave/Woodhaven Blvd are nearby, making it easy to reach Petco Forest Hills by public transit.
Are there pet-related services near Petco Forest Hills besides this store?
Yes, the Vetco Vaccination Clinic nearby offers additional veterinary services, and Just Food For Dogs provides pet food and restaurant services.