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Petco

4.2
(2292 reviews)

Business Details

(718) 289-1000

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Rego Park. Visit your local Petco at 6135 Junction Blvd Rego Park for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Rego Park Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
6135 Junction Blvd Rego Park, Rego Park, NY
11374, United States

Hours

Reviews

4.2
2,292 reviews
5 stars
1,353
4 stars
481
3 stars
197
2 stars
72
1 star
189

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed; while some employees are praised for their helpfulness and friendliness, others are criticized for being dismissive and unprofessional.

Grooming Issues

Several customers reported poor grooming experiences, including mishandling of pets and failure to follow grooming requests, leading to dissatisfaction.

Stock Availability

Customers frequently noted issues with product availability and stock levels, indicating that the store often lacks essential items.

Training and Care

Positive feedback was given for training services, particularly highlighting the effectiveness and kindness of trainers like Jasmine.

Store Environment

While some reviews mention a clean and spacious store, others point out disorganization and maintenance issues.
  • RM
    Reinaldo Molina
    5 days ago
    4.0
    good service
  • KK
    Kathryn
    Feb 12, 2026
    2.0
    This store usually carries the food my cat likes, which is the main reason I shop here. Unfortunately, I’ve had multiple disappointing experiences with customer service. On one occasion, my fiancé went to pick up an online order under my name. In the past, we’ve FaceTimed so I could show my ID and there were no issues. This time, the cashier impolitely refused. When I called the store to clarify, he hung up on me. When I would call back, he repeatedly hung up on me. It was very unprofessional. I understand policies, but there’s a way to communicate respectfully. More recently, I placed an online order that was delivered by DoorDash. The order arrived with more than half the items missing. When I contacted the store and the driver, they blamed each other. The driver stated he told the sales associate there were additional items in the order but was brushed off. Regardless of where the breakdown occurred, it reflects poor communication and lack of accountability. Additionally, the lines are often long and extra registers are rarely opened during busy times. I hope management focuses on improving customer service and order accuracy, because the product selection is good — but the service needs improvement.
  • RS
    Reynaldo Sambrine
    Feb 11, 2026
    5.0
    It's so nice to go to Petco; the staff is attentive and very professional. My kitten and my turtle get so happy when I bring them things from there. Thank you, Petco!
  • JJ
    JACK J J J
    Feb 7, 2026
    5.0
    This is an animal paradise.
  • EE
    Ella
    Jan 18, 2026
    1.0
    I booked appt for my cats. I was told that I have to buy one more carrier that was 80 more dollars. They said they sent email to me but I received nothing I never use email to book my appointment. The front desk lady was keep rolling her eye at me.

Frequently Asked Questions About Petco

Does the Petco Rego Park location have a vet hospital?

No, Petco Rego Park does not have a full-service vet hospital.

Does Petco Rego Park offer vaccinations?

Yes, Petco Rego Park provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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