Petco

4.2
2300 reviews

About

Pet StorePet supply store
Visit your Rego Park Pet Store located at 6135 Junction Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
6135 Junction Blvd Rego Park, Rego Park, NY
11374, United States

Hours

Reviews

4.2
2,279 reviews
5 stars
1,344
4 stars
479
3 stars
200
2 stars
69
1 star
187

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while some praised friendly and knowledgeable employees, others reported rude and unprofessional behavior, particularly from management.

Grooming Services

Grooming services received significant criticism for poor execution, including mishandling of pets and lack of communication regarding grooming preferences.

Product Availability

Customers frequently noted issues with stock levels, with many items being out of stock or shelves being poorly organized.

Training Services

Training sessions, particularly with trainer Jasmine, received high praise for effectiveness and positive customer experiences.

Customer Service

Overall customer service experiences varied widely, with some customers reporting excellent service while others faced long wait times and unhelpful staff.
  • RL
    Rosa Lara
    Nov 17, 2025
    5.0
    La atención es genial llevo a sus vacunas a mi perrita y la atienden muy bien los precios no son excagerados
  • JC
    Jose Cruz
    Nov 17, 2025
    5.0
    The girl behind the counter was flustered. Hope your day got better. Got exactly what i needed even through the store was almost about to close.
  • RD
    Rosetta DiCaro
    Nov 16, 2025
    5.0
    I have had my 6 year of cat for only 5 months, previous owners only gave her dry food to eat for 6 years and she never liked wet food...i introduced her to cans which she only likes shredded.....took her to the vet for her shots and because she had an accident outside the cat litter...only to find out she gets uti's and it forms into crystals, no big deal put her on the uti dry and wet canned foods...the big problem with that is she is also allergic to chicken!! Almost all of the uti cat foods have chicken in it!! Also she doesnt like pate only shreded...which they dont even make for uti unless only flavor is chicken....I have spoken to the vet multiple times...hardly any help from them...they want u to buy expensive food that will definitely cost over $200 a month, i am a low income single mother trying to make it in the big world. I went into petco today at 61-35 junction blvd....LOST AND CONFUSED! to try and find a budget friendly resolution as to what i should do. Inonly found purina pro plan uti pate and was just going to force my cat to just suck eat it...then i met and spoke to a petco worker RAFAEL!!! He helped me figure out a great system and use bone broth to make my cats food more moist....he took his time with me...answered all my questions and made sure I left with a solution thankyou so much
  • JA
    Jorge Aguilar
    Nov 13, 2025
    1.0
    This store don’t have any customer support and then is horrible they charge me twice and they know always problems with that machine
  • JP
    Joslyn P
    Nov 7, 2025
    5.0
    This is my go-to location for cat food, treats, toys and everything else. An employee by the name of Rafael is the best! He's informative and kind. I had a situation with a dog that was abandoned in my area. I took her straight to the store to get food, a harness & collar. He helped me get a harness that perfectly fit her & walked me through the food options I could get. He's amazing & deserves a pay raise!

Frequently Asked Questions About Petco

Does the Petco Rego Park location have a vet hospital?

No, Petco Rego Park does not have a full-service vet hospital.

Does Petco Rego Park offer vaccinations?

Yes, Petco Rego Park provides vaccinations.