Business Details
About
Pet StorePet supply store
Visit your Queensbury Pet Store located at 756 Upper Glen Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
863 reviews
5 stars
474
4 stars
204
3 stars
77
2 stars
22
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff received mixed reviews; some were praised for their helpfulness and professionalism, while others were criticized for rudeness and lack of knowledge.
Grooming Issues
Several customers reported negative experiences with grooming services, including mishandling of pets and poor communication.
Product Quality
Concerns were raised about the quality of live animals and pet supplies, particularly fish and frozen food, with multiple reports of dead or unhealthy products.
Store Cleanliness
The store's cleanliness was noted positively by some, but others described it as cluttered and in need of maintenance.
Checkout Experience
Customers frequently mentioned long wait times at checkout, often due to insufficient staff at the registers.
- LELori EldridgeOct 31, 20255.0The cashier & manager on duty Wednesday 10/29 evening where wonderful help to me! Both answered my question I had & went above & beyond for me. That was wonderful for me to see. They both have great & wonderful customer service skills. Lori
- BCBathroom Reviews (The Golden Plunger Critic)Oct 26, 20253.0This Petco restroom surprised me — not quite the wild habitat I expected. Clean overall, but the aroma was a confusing blend of sewer gas and tropical pineapple, like a Tiki bar built directly over a manhole. It really made me question my life path for a moment. The floor has clearly seen many paws and boots, but at least it wasn’t sticky. A few paper towels were tossed aside — a reminder that some humans are the real animals here. Foam soap did its job, and the paper towels had actual absorbency (a luxury I don’t take for granted). The toilet, however, seems to have migrated at least twice or sprung enough leaks to lose all its silicone — maybe that’s where the Eau de Sewer Lagoon originated. Overall? Not bad for a pet store potty break. Verdict: 3 out of 5 Golden Plungers — Clean enough, but olfactory confusion deducts points.
- CDCameron DuellOct 25, 20255.0These girls are so professional. Only two working the entire store and they are handling everything amazingly!! Even when an old man came in yelling about wait time (barely 5 minutes for one mouse) they held everything together. I did not get either girls’ names but they are amazing and should get a raise or at least bonus holiday pay for dealing with karens!! I love this petco and I dont go to any other pet supply store. The workers are always so kind and make sure you get what you need. Dear that Karen, Please treat humans like humans.
- JRJEFFREY RANDALLOct 24, 20251.0I wanted fish for my 1o gal aquarium and the your attendant would not sell me more than 2 fish. She said the tank was too small and she could get fired. I left with none.
- CCCourtneyOct 17, 20252.0The staff is somewhat friendly but not. We had to wait quite a few minutes for help and then were given a hard time when it was unnecessary. We bought 6 fish the woman that helped with getting the fish the night before was great! When we got home one of them was pretty much dead but I couldn’t go back to the store as they would have been closed! The next morning barely 12 hours later! I brought the fish back to just get a new one I wasn’t asking for a refund for my 3.99 fish just a new one. I was told by the young girl who helped us that a water sample was needed and she would exchange the fish this time only and that it stated on the fish bag that we needed to provide a water sample! Well i read the bag when I got home with my new fish that she reluctantly exchanged and it states that they grantee fish for 30 days and a Receipt is required. It also states that a water sample is recommended but not that it is required so if I have my receipt within the first 30 days it should be no problem! But clearly was. This is not the first time something has been an issue and if something is required it needs to say REQUIRED not RECOMMENDED .
Frequently Asked Questions About Petco
Does the Petco Queensbury location have a vet hospital?
Yes, Petco Queensbury has a full-service vet hospital.
Does Petco Queensbury offer vaccinations?
Yes, Petco Queensbury provides vaccinations.
Does Petco Queensbury offer curbside pickup?
Yes, curbside pickup is available at Petco Queensbury. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Queensbury Petco?
Hamster and guinea pig prices vary by location. Call your Queensbury Petco at 5187923960 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Queensbury sell dogs?
No, Queensbury Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Queensbury located?
Petco Queensbury is located at 756 Upper Glen St, Ste 18B, Queensbury, NY 12804.
What are the operating hours for Petco Queensbury?
Petco Queensbury is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sunday.
Does Petco Queensbury have a veterinary hospital and offer vaccination services?
Yes, Petco Queensbury has a full-service vet hospital and provides vaccinations for pets.
Can I use curbside pickup or same-day delivery services at Petco Queensbury?
Yes, Petco Queensbury offers both curbside pickup and same-day delivery services for eligible products.
Does Petco Queensbury sell dogs or cats in-store?
No, Petco Queensbury does not sell dogs or cats. However, through the Petco Love program, you can meet pets available for adoption at the store.
How can I find pricing and availability for hamsters and guinea pigs at Queensbury Petco?
Prices and availability vary; please call Petco Queensbury at 518-792-3960 or visit their companion animal website for more information.
Are there any restaurants near Petco Queensbury where I can grab a bite before or after shopping?
Yes, nearby restaurants include Dave's Hot Chicken, Old China Buffet, Dickey's Barbecue Pit, Jersey Mike's Subs, Moe's Southwest Grill, Olive Garden, and Zou Japanese Steakhouse—great options to enjoy around your visit.
What nearby stores can I visit for arts, crafts, or beauty supplies close to Petco Queensbury?
Nearby you can find JOANN Fabric and Craft Stores for arts and crafts supplies and CosmoProf for hair and beauty products.
Is there a nearby veterinarian clinic other than Petco's in Queensbury?
Yes, Vetco Vaccination Clinic is a nearby veterinary clinic you can visit for pet health services.
What amenities does Petco Queensbury offer regarding accessibility and payment options?
Petco Queensbury has wheelchair accessible entrances, parking, and restrooms. They accept debit, credit cards, and mobile NFC payments; cash is not required.