Petco

4.1
881 reviews

About

Pet StorePet supply storePetco
Visit your Queensbury Pet Store located at 756 Upper Glen Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
756 Upper Glen St, Queensbury, NY
12804, United States

Hours

Reviews

4.1
871 reviews
5 stars
479
4 stars
204
3 stars
78
2 stars
22
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, though some reported rude or unprofessional behavior from certain employees.

Animal Care

Concerns were raised about the conditions of animals in the store, with reports of malnourished reptiles and poor care for fish.

Grooming Issues

Several customers had negative experiences with grooming services, citing poor handling and lack of communication.

Store Cleanliness

While some reviews noted a clean store, others described it as cluttered and in need of maintenance.

Product Quality

Customers expressed dissatisfaction with the quality of live animals and pet supplies, particularly regarding fish and reptiles.
  • TP
    Tim Phillips
    Dec 22, 2025
    5.0
    Helpful staff and a great selection of pet food and supplies.
  • RA
    Rachel Anderson
    Dec 20, 2025
    1.0
    This poor leopard gecko on the bottom left is so malnourished it’s going to die without immediate proper help. I cant believe this is allowed and not considered animal abuse.
  • CR
    Claudia Regresiones
    Dec 20, 2025
    1.0
    they keep the birds in so bad condition they were so cold, poor babies, was 33 dreegre out side
  • LH
    Lisa Hallock
    Nov 14, 2025
    5.0
    Awesome customer service! Thank you
  • LE
    Lori Eldridge
    Oct 31, 2025
    5.0
    The cashier & manager on duty Wednesday 10/29 evening where wonderful help to me! Both answered my question I had & went above & beyond for me. That was wonderful for me to see. They both have great & wonderful customer service skills. Lori

Frequently Asked Questions About Petco

Does the Petco Queensbury location have a vet hospital?

Yes, Petco Queensbury has a full-service vet hospital.

Does Petco Queensbury offer vaccinations?

Yes, Petco Queensbury provides vaccinations.