Petco

4.2
1694 reviews

About

Pet StorePet supply storePetco
Visit your Poughkeepsie Pet Store located at 1933 South Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1933 S Rd, Poughkeepsie, NY
12601, United States

Hours

Reviews

4.2
1,677 reviews
5 stars
936
4 stars
384
3 stars
173
2 stars
53
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praise the friendly and knowledgeable service, there are numerous complaints about rude or unhelpful employees.

Cleanliness

The store is frequently noted for being clean and organized, although there are occasional reports of dirty restrooms and cluttered aisles.

Product Availability

Customers appreciate the variety of products available, but there are consistent complaints about stock issues, particularly with specific items like fish and frozen dog food.

Pricing

Many reviews mention that prices are considered high, with some customers expressing frustration over the lack of price matching and expensive items.

Grooming Services

Grooming experiences vary widely; while some customers report excellent service, others have had negative interactions with groomers and issues with appointments.
  • DB
    Danilo Bonilla
    2 days ago
    5.0
    Great location. Every time I’ve visited its always clean and staff are always friendly and helpful when I need to find something.
  • AA
    Amen Atelek
    Dec 31, 2025
    5.0
    Sweet people helpful excellent birds I hope you people see this! I been purchasing budgies , but I think I want to buy a conure because they are very sociable and I have plenty of time for one. ! God bless your store!
  • DD
    DP61
    Dec 30, 2025
    5.0
    Store is clean. Friendly staff. I buy african cichlids there. Fish are usually healthy, I had one die on me and was refunded immediately. I forget the name of the guy that always helps me but he is very knowledgeable
  • BP
    Bo Paul
    Dec 24, 2025
    1.0
    Horrible website. I've tried to see if any of the stores around me had any birds in stock and all the site does is go around in circles and keeps saying search by store. After 35 minutes of back and forth I finally gave up and said this is not the store for me. I'll shop elsewhere
  • JM
    Jackie M
    Dec 19, 2025
    3.0
    Went there to buy fresh pet for my dog and the price was 40 bucks. So I went to my Walmart app and located the same item for 26 bucks so I went to the cashier and inquired if they honor the same item at the same price the cashier said no. So the other cashier beside her with an attitude said they will only honor the price if it's on petco.com which I think is silly. Needless to say I left went to Walmart and I actually found the fresh pet a bigger bag at that 5.5 weight for 26 bucks and I brought 2 bags. Petco prices are absurd.

Frequently Asked Questions About Petco

Does the Petco Poughkeepsie location have a vet hospital?

Yes, Petco Poughkeepsie has a full-service vet hospital.

Does Petco Poughkeepsie offer vaccinations?

Yes, Petco Poughkeepsie provides vaccinations.