Petco

4.2
1677 reviews

About

Pet StorePet supply store
Visit your Poughkeepsie Pet Store located at 1933 South Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1933 S Rd, Poughkeepsie, NY
12601, United States

Hours

Reviews

4.2
1,660 reviews
5 stars
923
4 stars
383
3 stars
174
2 stars
53
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised friendly and helpful employees, others reported rude and unhelpful interactions.

Product Selection

Customers appreciate the wide variety of pet products available, though some noted frequent stock issues and high prices.

Grooming Services

Grooming experiences vary significantly; some customers had positive experiences, while others reported rough handling and poor service.

Store Cleanliness

The store is generally described as clean and organized, although there are occasional reports of dirty restrooms and cluttered aisles.

Vet Services

Vet services received negative feedback regarding care quality and high costs, with some customers expressing dissatisfaction with the treatment of their pets.
  • MW
    Mary Wheeler
    2 days ago
    5.0
    I was so pleased with my dogs grooming. The groomer was so nice to my dog and to me. I would recommend these groomers all the time.
  • KS
    kathy spruill
    Nov 14, 2025
    4.0
    TRYING TO FIT TWO DOGS FOR winter sweaters is a trying experience. But at the Petco register, the cashier kept my puppies entertained as I paid for and received the items. He cheerfully exchanged one sweater for a larger one, all effortlessly and in a compassionate manner, seeing how crazy it was trying to manage two excited puppies.
  • AA
    ALEX
    Nov 9, 2025
    3.0
    VERY NICE PEOPLE THAT WORK THERE BUT THEY NEVER HAVE ANY FISH...I GO REGULARLY AND I NEVER FIND ANY FISH THERE EXCEPT THE ONES NO ONE BUYS...
  • AV
    Alyssa Verardo
    Oct 28, 2025
    5.0
    My boyfriend and I booked a last-minute appointment for our cat, Murphy, who had suddenly started throwing up and wasn’t peeing. From the moment we arrived, the vet and staff were incredibly compassionate and honest. Right away, the vet explained that Murphy likely had a blockage and that we’d need to go to an emergency vet to have it cleared — but they offered to do his blood work and scans there to help save us money, which we really appreciated. Unfortunately, the results showed that Murphy’s kidney levels were dangerously high, and we were told, gently and clearly, that even emergency treatment likely wouldn’t help or that it would only be a temporary fix. The staff kindly explained our options and offered their end-of-life services, which we decided to proceed with, keeping Murphy’s comfort in mind. The team gave us as much time as we needed to say goodbye and allowed us to be with him through nearly every step. Their empathy and patience meant the world to us during such a heartbreaking moment. When we were leaving, we noticed a small sign and an LED candle at the front desk asking visitors to be respectful of families saying goodbye to their pets — such a thoughtful and touching gesture that really shows how much they care. I honestly can’t say enough kind things about the staff who helped us that day. They handled everything with compassion, honesty, and true respect for both Murphy and us. Thank you for helping us through one of the hardest days with such warmth and care. Taden and Rachel were amazing
  • BW
    Brandon Wall
    Oct 17, 2025
    5.0
    Petco has truly become my go-to spot for everything my pet needs. I love that it’s not just a store — it’s a full pet care experience. The staff are always friendly, knowledgeable, and happy to help, whether I’m picking out food, getting advice on grooming products, or booking a vet appointment. What really stands out is how clean and organized the store is, and how much they genuinely care about pets’ well-being. Their selection of high-quality food and treats is great, and I appreciate that they focus on healthy options instead of just selling whatever’s cheapest. The grooming and vet services are a huge plus too — it’s so convenient having everything in one place. My pet always comes back from grooming looking amazing and calm, which says a lot about the care they receive. Between the friendly service, great selection, and the overall care they show for animals, Petco really makes it easy to be a good pet parent. Highly recommend for anyone who wants quality products and real support from people who love pets as much as you do.

Frequently Asked Questions About Petco

Does the Petco Poughkeepsie location have a vet hospital?

Yes, Petco Poughkeepsie has a full-service vet hospital.

Does Petco Poughkeepsie offer vaccinations?

Yes, Petco Poughkeepsie provides vaccinations.