Petco

3.8
172 reviews

About

Pet StorePet supply storePetco
Visit your Plainview Vetco Total Care located at 391 S Oyster Bay Rd. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Petco
391 S Oyster Bay Rd, Plainview, NY
11803, United States

Hours

Reviews

3.7
156 reviews
5 stars
87
4 stars
20
3 stars
4
2 stars
5
1 star
40

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff are mixed, with some praising their friendliness and helpfulness, while others report rudeness and indifference.

Grooming Services

Grooming services received negative feedback for poor quality and incidents of mishandling pets, leading to customer dissatisfaction.

Store Cleanliness

Many customers noted issues with cleanliness, including reports of pet waste and disorganization within the store.

Product Availability

Customers frequently mentioned problems with stock levels, including items being out of stock or not properly organized.

Veterinary Services

The veterinary services received criticism for being disorganized and unprofessional, with long wait times and chaotic environments.
  • MT
    Mimi Tsui
    Jan 2, 2026
    3.0
    Went there to look at some fish and pick up some items. The fish area has improved as the tanks look very clean. There are few tanks with dead fish, but it is to be expected. Now to why such few stars. I brought some items to the register and each item I purchased did not ring up correctly. The cashier stated the prices were sale prices and I showed her the picture of the items under the price. I said No issue if she couldn't adjust the price as I stated I would just not purchase all. She mentioned she would have no issue to change but when the total came up it didn't add up correctly. I told her several times the total was not correct even doing the math out loud with her. She looked dumbfounded each time. After the 3rd time the male associate next to her adjusted the whole transaction. I am in no way trying to shame anyone, but really you must please keep up with correct pricing to avoid issues like these.
  • CR
    Colleen Robertson
    Dec 31, 2025
    1.0
    Staff refused to give me fish and were very condescending and rude. DO NOT GO HERE TO BUY FISH** TRUST ME THIS PLACE IS NOT GOOD DO NOT RECOMMEND TO FISH BUYERS AT ALL!!!!!!!!!!!!
  • AP
    A P
    Dec 16, 2025
    5.0
    This is the best location by far. Everyone there is great & it's a friendly atmosphere.
  • IR
    Ingris Reyes
    Dec 16, 2025
    1.0
    Never again will I bring my dog, Maria groomed my dog and literally cut him, he has blood all over his private area in his eye and his nails. The worst place
  • AR
    Alexis Ramano
    Dec 11, 2025
    1.0
    Can not recommend this place to anyone. While not only is the staff rude, they are unhelpful. Took my dog here to be groomed. She smelled of smoke when I picked her up and the hair cut looks like it was done by a child. I had to give her a bath once we got home to remove the smell of smoke. The store itself is dirty. With pee around just about every corner. Some with soaked paper towls thrown over top. Lots of items seem to be out of stock but half filled coffee cups and other trash seems to fill the empty spots. No item seems to be in the right area for pricing either. I am very disappointed with this petco as it is local and would of been perfect for all of our dogs needs. However after this experience I do not think this store is as good as people say it is. If you want your dog to smell worse than when you dropped them off, pay hidden fees for a lazy grooming job for "materials". Not pick up items that are listed available online at this locations site.To be treated like a bother when asked to check for your dogs food then this is the place for you and to walk through pee puddles this is the place for it.

Frequently Asked Questions About Petco

What are the main services offered at Petco Plainview?

Petco Plainview provides premium pet foods, expert training, vaccination services, and a full-service veterinarian hospital with routine exams and emergency surgeries.

Where is Petco located in Plainview?

Petco is located at 391 S Oyster Bay Rd, Plainview, NY 11803.