Petco

4.3
1273 reviews

About

Pet StorePet supply store
Visit your Patchogue Pet Store located at 401 Sunrise Hwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
401 Sunrise Hwy, Patchogue, NY
11772, United States

Hours

Reviews

4.3
1,243 reviews
5 stars
764
4 stars
261
3 stars
109
2 stars
29
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpful and friendly staff, several reported poor experiences, particularly with grooming and order pickup.

Grooming Issues

Numerous reviews highlighted dissatisfaction with grooming services, including unprofessional handling of pets and poor grooming results.

Product Availability

Customers appreciated the wide selection of pet supplies and the store's ability to keep popular items in stock, although some noted limited options in specific categories.

Veterinary Services

The veterinary services received positive feedback for being affordable and professional, with many customers expressing satisfaction with the care provided.

Store Cleanliness

While some customers found the store clean and well-stocked, others pointed out issues with cleanliness, particularly in areas where animals were housed.
  • RM
    Rosalinda Munoz
    4 days ago
    5.0
    Comidas saludables para ese peludito que te ama con ♥ y sin caras falsas
  • CK
    Christopher Klaritch
    Nov 11, 2025
    1.0
    If you own a small rodent don't go here for supplies. They'll never have the things you need and have gutted most things for certain rodents. Bedding? Out of stock for ~1 month. Chews for a specific species of rodent? 90% of the ones here are toxic for them since they change everything. You baby is on a certain food? Not anymore they're rotating the brands. Went here for 10+ years for my chinchilla's things, not anymore after the past idk how many times
  • MM
    Mehdi
    Nov 11, 2025
    5.0
    Great place for pets and good prices on cat food .
  • EM
    Eva M.
    Nov 9, 2025
    1.0
    Pet owners beware. After a while of not bringing my dogs here to get groomed, I decided to bring them back. We had a new girl named Natalie and she butchered all of my dogs. Called the store and spoke to the manager, got offered my money back, got promised a new appt. to give them a chance to “blend” the look of their faces due to their SHAVED noses, and my calls to set this up and have been dodged and ignored subsequent. I had to take all of my dogs to the doctor because of razor burn and a bloody rear end. This place is not a safe place for your grooming needs and I will never go back there again. GO TO A QUALITY GROOMER.
  • NM
    navil martinez
    Oct 20, 2025
    1.0
    I love this PETCO but yesterday we had the worst experience with our dog my poor baby appointment was at 1045am to get a hair cut. I called before picking him up no one answered so I went to pick him up at 345pm he wasn’t ready still 5 hour no call no nothing I ask what took so long someone told me oo he had to take a break to eat. 1st of all I think there we’re training someone new with my dog you should ask before cause not everyone will be ok with that. Then they said he wasn’t even cause he wasn’t still of course what dog will being there 5 hours and I never have a problem with him every one always say when I take him in that he such a nice and easy dog

Frequently Asked Questions About Petco

Does the Petco Patchogue location have a vet hospital?

Yes, Petco Patchogue has a full-service vet hospital.

Does Petco Patchogue offer vaccinations?

Yes, Petco Patchogue provides vaccinations.