When your cherished companion needs immediate care, EVS Pet Urgent Care of Niagara provides compassionate, high-quality veterinary services. Our clinic offers a reimagined approach to urgent pet care, ensuring a stress-free experience for both you and your pet. Utilizing our innovative check-in app (available on our website: www.evs.pet), you can bypass crowded waiting rooms and arrive precisely when it's your pet's turn. Our state-of-the-art diagnostic lab delivers same-day results, allowing for prompt and effective treatment. We believe every pet deserves to feel better now, and we're dedicated to making that a reality.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.