Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Newburgh provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
293 reviews
5 stars
174
4 stars
51
3 stars
18
2 stars
10
1 star
40
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for being friendly, helpful, and caring towards pets.
Customer Service Issues
Numerous reviews highlighted significant problems with customer service, including billing disputes and poor communication.
Corporate Practices
Several customers expressed dissatisfaction with corporate policies, feeling that profit was prioritized over pet care.
Appointment Availability
Customers reported long wait times for appointments and difficulty accessing timely care for their pets.
Mixed Experiences
While some customers had positive experiences, others reported negative interactions, particularly with management and billing.
- LBLaura E. BarrosoDec 5, 20252.0Very unhappy of the hard time they gave me on getting the simparica prescription. First they wanted to charge me for a blood work that is part of my plan. I felt like I was penalized for not buying the simparica trio from them. I also told them to give my dog the tick vaccination and they didn’t.
- LNLaine NarainNov 30, 20251.0⭐ Alert Review – Banfield Pet Hospital protect your Pet do not come here⭐ Banfield is a corporate chain that prioritizes memberships and profit over genuine care. Their contracts lock you into recurring fees while your pet becomes just another number. Don’t go to Banfield—or other corporate hospitals like Cornell, VCA, or Guardian. Protect your pet’s health by choosing a trusted, local, privately owned veterinarian in your neighborhood. Independent practices provide continuity, compassion, and genuine medical attention. Your pet deserves care from someone who values them as family—not as a line item in a corporate system. Banfield doesn’t treat pets—they treat profit margins.
- PPPamNov 21, 20254.0Did not use their services had script for prescription food.
- DLdana LenihanNov 19, 20251.0Absolutely hate the plan want to cancel it
- MMMarisol MangualOct 15, 20255.0Love the service the Dr and the staff are so nice I recommend them
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Newburgh offer?
Banfield Pet Hospital provides preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA testing for pets.
What are the hospital hours for Banfield Pet Hospital in Newburgh?
The hospital is open Monday, Tuesday, and Friday from 7:00 AM to 6:00 PM; Wednesday and Thursday from 8:00 AM to 6:00 PM; Saturday from 7:00 AM to 5:00 PM; and closed on Sundays and specified holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care, but they offer urgent care advice during hospital hours and can refer you to emergency providers if needed.
Can I schedule an appointment online for Banfield Pet Hospital in Newburgh?
Yes, you can schedule an appointment online through their website or their app available on both iOS and Android platforms.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
An Optimum Wellness Plan provides annual preventive care including exams, vaccinations, dental care, nutrition consultations, and early diagnostics, with options to pay monthly or in full.
How can I get veterinary care advice remotely from Banfield?
If you have an Optimum Wellness Plan, you can get remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
Is Banfield Pet Hospital welcoming to LGBTQ clients and does it require appointments?
Yes, Banfield welcomes LGBTQ clients and requires appointments for their services.
What nearby pet-related services can I find near Banfield Pet Hospital in Newburgh?
Nearby pet-related services include PetSmart and PetSmart Grooming, which provide pet supplies and grooming services, convenient to visit before or after your veterinary appointment.
Are there retail and shopping options near Banfield Pet Hospital in Newburgh?
Yes, nearby retail stores include Kohl's for clothing, Sephora for beauty products, and The Home Depot for home improvement needs, offering convenient shopping during your visit.
What financial services are available near Banfield Pet Hospital in Newburgh?
Nearby financial institutions include Mid-Hudson Valley Federal Credit Union, KeyBank, and Ulster Savings Bank, which can be useful for banking and financial needs during your visit to the area.