Veterinarian availability varies—book an appointment to ensure one is onsite. Clinics provide only routine vaccines and preventive tests. For emergencies, visit the nearest emergency vet hospital.
The visit was fine. The doctor was skilled and attentive. The problem was getting the actual medication. Vetco is supposed to make everything easier, but that’s far from the case. They gave me the incorrect prescription and also never asked me what brand of heartworm medication my dog takes before prescribing it, resulting in two weeks out and Petco.com canceling two of my heartworm medications, due to a prescription for a different heartworm medication. I called vetco’s “mobile vaccination team” and all they could do was tell me to take my dog to yet another Vetco clinic to get the prescription changed. Meaning I’d have to put my dog thru another heartworm test just to get their mistake fixed. No. That is not ok. On top of that there is no way to get a hold of the vet that “prescribed” the prescription- which was actually written by the person who checked my dog in and not an actual Veterinarian. This is a big red flag and not ok. The customer service is no help and claimed a supervisor will call me right away which has not happened. It has been two weeks since visiting the Vetco clinic and I have yet to get a prescription filled and so much of my time has been wasted on trying to sort this out. Avoid Petco and Vetco at all costs.
PQ
Penny Qian
Aug 13, 2025
2.0
I’ve generally had good experiences at Vetco, and most of the staff are friendly and helpful. However, during my visit on August 5th for vaccine, I had a frustrating interaction with a male nurse (or possibly a vet) that left me disappointed.
I arrived at least 5 minutes before my scheduled appointment at 3:55 PM. The vet and staff were still assisting the previous client — the dog was still on the table and they were still talking. I waited patiently, clearly visible to everyone. When I finally asked to check in, the male staff member told me they were closed, pointed toward the previous client, and said, “This is our last appointment.”
I told him my appointment was for 3:55 PM and that I had been waiting. He insisted it was already 4:00 PM, then checked his Apple Watch — which actually showed 3:56 PM. Only then did he allow me to check in.
Later, when I asked whether my dog was covered for Lyme disease based on her vaccine history, he seemed confused and unsure. I tried to explain, but he quickly said, “I don’t understand what you are asking,” without showing any patience or making an effort to help.
His impatient attitude and the way he handled the situation made things unnecessarily difficult and uncomfortable. I felt dismissed and not treated with the same respect as other clients. It made me feel like I was being treated differently, and I couldn't help but wonder if I was being discriminated against.
LI
Leandra Ipina
Sep 9, 2024
5.0
Really recommend Vetco for vaccines. Very helpful and great.
Frequently Asked Questions About Vetco Vaccination Clinic
Does Petco Turtle Bay give vaccinations?
Yes, a variety of vaccinations are available at our Turtle Bay Vetco Vaccination Clinic including: Rabies, Distemper/Parvo, Leptospirosis, Bordetella, Lyme, Canine Influenza, Rattlesnake, and Feline Leukemia.
Does Petco Turtle Bay accept walk in vaccinations?
Vaccinations are available by appointment only at our Turtle Bay Vetco Vaccination Clinic.
Does Petco Turtle Bay give Rabies shots?
Yes, Rabies vaccinations are available at our Turtle Bay Vetco Vaccination Clinic for $28.
How much does it cost to microchip my pet at Petco Turtle Bay?
Microchipping costs $28 at our Turtle Bay Vetco Vaccination Clinic.
What vaccinations are available at Vetco Vaccination Clinic in Turtle Bay?
Vetco Vaccination Clinic offers a variety of vaccinations including Rabies, Distemper/Parvo, Leptospirosis, Bordetella, Lyme, Canine Influenza, Rattlesnake, and Feline Leukemia.
Can I get a vaccination for my pet at Vetco Turtle Bay without an appointment?
No, vaccinations are available by appointment only at the Vetco Vaccination Clinic in Turtle Bay.
How much does a rabies shot cost at Vetco Vaccination Clinic?
Rabies vaccinations are available at Vetco Vaccination Clinic for $28.
What is the cost to microchip my pet at Vetco Vaccination Clinic?
Microchipping costs $28 at the Vetco Vaccination Clinic in Turtle Bay.
What are the hours of operation for Vetco Vaccination Clinic in Turtle Bay?
The clinic is open Monday through Wednesday, Friday, Saturday, and Sunday from 9:00 AM to 9:00 PM, and Thursday from 9:00 AM to 8:00 PM.
Do I need to book an appointment to see a veterinarian at Vetco Vaccination Clinic?
Yes, veterinarian availability varies and an appointment is recommended to ensure a vet is onsite during your visit.
Is the Vetco Vaccination Clinic in Turtle Bay wheelchair accessible?
The clinic has wheelchair accessible entrances and restrooms, but does not offer wheelchair accessible seating.
What nearby pet-related stores can I visit along with Vetco Vaccination Clinic?
Near Vetco Vaccination Clinic, you can visit Petco, a pet store and dog trainer, and Just Food For Dogs, a pet store offering specialized nutrition.
Are there dining options near Vetco Vaccination Clinic where I can eat before or after my visit?
Yes, nearby dining options include Madam Mikette's (cocktail bar and American restaurant), Rosa Mexicano Restaurants (Mexican restaurant and bar), and Omakase Shihou (Japanese sushi restaurant).
Which nearby bars and lounges can I visit near Vetco Vaccination Clinic?
Nearby bars and lounges include Turtle Bay NYC, Traffic Bar Midtown East, and Tolstoy Lounge Upstairs The Russian Samovar.