Rivergate Veterinary Clinic

4.7
417 reviews
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Business Details

648 First Avenue, New York, NY
10016, United States
(212) 213-9885
https://rivergateveterinaryclinic.com
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About

Animal HospitalVeterinarianVeterinary Pharmacy
Rivergate Veterinary Clinic is a full-service pet hospital that has offered comprehensive medical services for cats and dogs since 1989. From preventive care and pet dental care to internal medicine and veterinary surgery, our broad and varied service offering can meet all of your pet's health needs in one place. We care for New York's companion animals and have developed a reputation over the years for quality, professional care with a compassionate touch. Whether you are bringing your pet in for the first time or have relied on our veterinary staff for years, we will treat your furry friend as if they were our own.

Location

Rivergate Veterinary Clinic
648 First Avenue, New York, NY
10016, United States

Hours

Reviews

4.7
417 reviews
5 stars
374
4 stars
18
3 stars
2
2 stars
2
1 star
21

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their compassionate and attentive care towards pets, highlighting the genuine concern shown by veterinarians like Dr. Kross and Dr. Kaminski.

Professionalism

Reviews frequently mentioned the professionalism and expertise of the veterinary team, with several customers expressing trust in their recommendations and treatment plans.

Mixed Experiences

While many reviews were positive, there were notable complaints about specific veterinarians and experiences, particularly regarding communication and perceived overcharging for services.

Long-Term Loyalty

Several customers have been loyal to Rivergate for many years, often traveling long distances for their pets' care, indicating a strong reputation among long-term clients.

Pricing Concerns

Some customers expressed dissatisfaction with the pricing structure, feeling that certain services were overpriced or that they were charged for unnecessary procedures.
  • JL
    Jimmy Lederer
    6 days ago
    1.0
    Although the experience I have had with Dr. Kaminsky over the years was generally positive. When my dog was seriously injured and needed immediate assistance, I was completely unable to get in touch with the clinic. The staff did not return my calls or answer them or passed the messege to Dr. Kaminski. I had reached out to Dr. Kaminski multiple times via email and through the staff no response. This is unacceptable. The older lady who runs the Front Desk is probably the most rude human being you’ll ever encounter in your life and to have such a dispassionate individual be the front face for a clinic whose soul goal is supposed to be helping animals is deplorable. I strongly encourage you to look elsewhere for a more compassionate institution. That really does care about your animal. Rather than dealing with one that is incommunicative and only prioritizes the most serious of cases. If your dog needs regular care, trust me, they won’t get it here. If your dog’s on the verge of dying or extremely extremely sick, then maybe they’ll take a look as long as they can charge you an arm and a leg. I will not be returning or recommending it to any of my family or friends.
  • LM
    Lindsay Maurer
    Nov 14, 2025
    5.0
    I have 3 pets, and after much research my newest adoptee started her journey with me at Rivergate. I couldn’t be happier to have found this vet. I have a senior pup who is 14 and I needed a vet who was more proactive than the vet I was seeing. For nearly 2 years my other vet wouldn’t test my dog for Cushings despite him having most of the symptoms, they just kept recommending an internist that was impossible to get into. This vet tested him for Cushings on his first visit and we tackled a list of other issues in his blood and urine work ups from my other vet that had been ignored. I have seen multiple vets here now and I can say that are each incredible. My cat will come to see the internist soon for an unresolved reoccurring respiratory issue. I am so grateful to have found Rivergate and look forward to managing all of my pet care there going forward.
  • LF
    Louise Fitzgerald
    Nov 6, 2025
    5.0
    Excellent veterinarian, Dr. Eve. She and her wonderful assistant took excellent care of my sick kitty. I found a Permanent vet.
  • JS
    Jeanne Siegel
    Nov 1, 2025
    5.0
    Routine check. Dr Kross is superb… a great doctor , thorough,gentle, loves his patients. The clinic is spotless, and staff are all happy and caring and extremely competent Dr Kross is the best veterinarian I’ve ever had, & I’ve always had dogs. He’s a big reason to not move from New Your!
  • TT
    Thea
    Oct 29, 2025
    5.0
    I wish I could give more stars. Dr. Eve and the whole team at Rivergate are so amazing. Thorough, caring, kind, knowledgable and comprehensive. They took really great care of our dog who is terrified of vets for a dental cleaning and extraction and gave great aftercare guidance and recommendations for ongoing dental care. Prices are amazing compared to other places in the city with superior service. I have recommended them to everyone I know with a dog.
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Frequently Asked Questions About Rivergate Veterinary Clinic

What types of pets does Rivergate Veterinary Clinic care for?

Rivergate Veterinary Clinic provides medical services for cats and dogs.

What are the clinic's hours of operation?

The clinic is open Monday, Wednesday, and Friday from 8:00 AM to 6:00 PM; Tuesday and Thursday from 8:00 AM to 8:00 PM; Saturday from 9:00 AM to 5:00 PM; and is closed on Sunday.