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Rivergate Veterinary Clinic

4.7
(427 reviews)

Business Details

648 First Avenue, New York, NY
10016, United States
(212) 213-9885
https://rivergateveterinaryclinic.com

About

Animal HospitalVeterinarianVeterinary PharmacyPet Vet Care Centers
Rivergate Veterinary Clinic is a full-service pet hospital that has offered comprehensive medical services for cats and dogs since 1989. From preventive care and pet dental care to internal medicine and veterinary surgery, our broad and varied service offering can meet all of your pet's health needs in one place. We care for New York's companion animals and have developed a reputation over the years for quality, professional care with a compassionate touch. Whether you are bringing your pet in for the first time or have relied on our veterinary staff for years, we will treat your furry friend as if they were our own.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceNot available

Location

Rivergate Veterinary Clinic
648 First Avenue, New York, NY
10016, United States

Hours

Reviews

4.7
427 reviews
5 stars
380
4 stars
18
3 stars
2
2 stars
3
1 star
24

What are people saying?

AI-generated from recent customer reviews

Veterinary Care

Many customers praised the veterinarians for their knowledge, compassion, and thoroughness in treating their pets.

Communication Issues

Several reviews highlighted poor communication from the clinic, including lack of follow-up and difficulty reaching staff.

Pricing Concerns

Customers expressed dissatisfaction with high prices and unexpected charges for services, leading to perceptions of the clinic prioritizing profit over care.

Mixed Experiences

While some customers had positive experiences with specific vets, others reported negative interactions, particularly with newer staff.

Long-Term Trust

Long-time clients expressed loyalty to specific veterinarians, particularly Dr. Kross, indicating a strong history of trust and satisfaction.
  • MS
    Marilyn Shi
    Feb 6, 2026
    5.0
    After months of trying to treat my cat’s strange breathing problems and more recent Horner’s syndrome, I took my cat here for an internal medicine consult with Dr. Ferreri and Alyssa. They were both deeply kind and courteous. They thoroughly examined and explained the existing documentation + considered all the possibilities given my boy’s medical history. Best yet, they explained the reasoning behind treatment decisions both past and present. I found this last bit very reassuring (in spite of my chronic worries as a pet parent). If you’re in doubt, don’t be!! This is definitely the place.
  • JH
    Jennifer Henkin
    Jan 18, 2026
    1.0
    I don’t want to write an essay. I came here with my cats for 5 years. I gave this office multiple chances but there were just so many red flags. I find them to be incompetent. They misdiagnosed my cats on more than one occasion and I have decided to go somewhere else. Please do not send me any more emails about needing exams. I will never come back to this office and I’m not going to call you to discuss. Remove me from your email list.
  • NM
    Norma Maldonado
    Dec 30, 2025
    5.0
    Love the place here my beautiful baby Cupcake
  • LF
    Liza Faulkner
    Dec 23, 2025
    5.0
    Rivergate is excellent. Everyone is so patient and attentive- truly takes the time and attention with your animal. <3
  • OC
    O. Ref Caylan
    Dec 15, 2025
    5.0
    Absolutely the best experience we could have hoped for. A bit of background: we brought our cats from Turkey, where veterinary practices are quite different and vets are generally comfortable handling cats even when they freak out. After switching between five clinics in the U.S., this was the first clinic that truly understood cats and knew how to approach them properly. I was exhausted from constantly apologizing for my fur balls’ behavior (despite 400 mg of gabapentin in their veins over 12 hours). Dr. Tolle and the assisting staff were incredibly professional, patient, and kind. The main reason for our visit was preparing our cats to travel back to Turkey, and I genuinely think our luck peaked when we met Leo. He was exceptionally professional, understanding, and helpful throughout the entire process. This clinic is very transparent with pricing and truly outstanding overall. I can’t thank them enough. My advice to anyone traveling with cats: if possible, book an evening or night flight and book your appointment with this clinic at least 10 days before your flight.

Brand Certified Facts from Rivergate Veterinary Clinic

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Certified March 01, 2026Yext Knowledge Graph
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