The groomers booked too many dogs the day my dog had her appointment. After they texted me to pick her up, they let me wait for over 30min while my dog sounded pretty stressed out in their back room. I asked them if that’s my dog that’s barking like that and when I can have her back. They continued to let me wait. In the end, they came out with my dog who had a bloody bruise about half an inch long on her forehead. Supposedly, she hit her head on the crate. When I asked if they had video footage of the back room, they told me they didn’t. My dog got a simple wash and I don’t understand why they couldn’t just return her to me while I was waiting there. They certainly don’t care about the dogs they groom. They certainly don’t care about the customers either. It was an upsetting experience. Petco sucks.
RG
Reena Geevarghese
Nov 3, 2025
5.0
Petco is my go to grooming salon for my pups! And, we love Maryna!
CC
Carmen Cespedes
Oct 19, 2025
5.0
I love this Petco. I travel from the Bronx just to get my baby get a good groom. They are so nice with him.
IG
irene green
Oct 7, 2025
5.0
Marina was the greatest groomer ever!!! Pepe looks beautiful thanks to her magic!!! Thanks Marina💚
MG
meng gao
Sep 8, 2025
1.0
I came in for grooming service at Petco grooming yesterday in person with my dog to schedule a grooming. They said my dogs immunization was a bit not updated and let me paid for update. They then scheduled me for grooming for the next day. I mentioned my wedding is in 2 days and they reassure that my dog is going to get her grooming for sure the next day. We ended up talking to the manager Daniel and Groomer for 58minutes before we are sure that this is not going to be solved. Charleen is afraid of big dogs( my fiancer even offered to stay and help). Daniel maintained he was too busy to help. They did not give me a convincing reason because they know how big my dog is at the very beginning. Now they did not even mention they are sorry. Or maybe they are not. I am not sure what did I pay all three years of Petco membership for.
The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.
How long does dog grooming at Petco Turtle Bay take?
A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.
Does Petco Turtle Bay do nail trimming?
Yes, nail trimming is provided by our cat and dog groomers as an a la carte service or in our grooming packages.
What are the hours of operation for Petco Grooming in Turtle Bay?
Petco Grooming is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 6:00 PM.
How can I book a grooming appointment at Petco Grooming?
You can make a grooming reservation online at https://www.petco.com/webapp/wcs/stores/servlet/PetcoServicesBookGroomingView?catalogId=10051&langId=-1&storeId=10151&store_number=3746.
How do grooming prices vary at Petco Grooming in Turtle Bay?
The cost for dog grooming varies based on your dog's size, coat type, and the services you select. Contact the store prior to your appointment for an estimated price.
How long does a typical dog grooming appointment take at Petco Grooming?
The duration depends on dog size and requested services. A time estimate is provided at the start of your appointment. Express service is available for an additional $12 for quicker grooming.
Does Petco Grooming offer nail trimming services?
Yes, nail trimming is available either as an a la carte service or included in grooming packages for both cats and dogs.
Where is Petco Grooming located in New York?
Petco Grooming is located at 991 Second Ave, New York, NY 10022, in the Turtle Bay neighborhood.
Are there pet stores nearby Petco Grooming where I can buy pet food or supplies?
Yes, Just Food For Dogs and another Petco pet store are nearby, offering pet food and supplies to conveniently shop before or after your grooming appointment.
Can I visit a veterinarian clinic near Petco Grooming for pet health services?
Yes, Vetco Vaccination Clinic is close by and provides veterinary and pet vaccination services for your convenience.
What are some dining options near Petco Grooming in Turtle Bay?
Nearby you can find restaurants like Madam Mikette's (American and cocktail bar), Hooked (seafood), Rosa Mexicano Restaurants (Mexican), and Bareburger (burgers), perfect for a meal before or after your visit.
Are there any bars or lounges near Petco Grooming where I can relax?
Yes, Turtle Bay NYC, Traffic Bar Midtown East, Tolstoy Lounge Upstairs The Russian Samovar, and Sweet Annie's Bar & Eatery are nearby spots to enjoy drinks and unwind.