Business Details
About
Pet StorePet supply storePetco
Visit your New York Pet Store located at 991 Second Avenue for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,072 reviews
5 stars
610
4 stars
228
3 stars
65
2 stars
39
1 star
130
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer experiences with staff are mixed; while some employees are praised for their friendliness and helpfulness, others are reported to be rude or unprofessional.
Grooming Services
Many customers express dissatisfaction with grooming services, citing poor quality, overcharging, and unprofessional behavior from groomers.
Product Availability
The store generally has a good selection of products, but there are frequent complaints about items being out of stock or not available.
Customer Service Issues
Several reviews highlight poor customer service experiences, including long wait times for assistance and unhelpful staff.
Store Environment
The cleanliness and organization of the store are inconsistent, with some customers noting a pleasant environment while others report it as dirty or poorly maintained.
- JRJ “Jentrification” RJan 4, 20265.0Lately I've been coming here to buy Wellness Cat food. My cat has been feeling out of sorts to the point where I thought he might need to go to the vet, but this food has made a huge difference in his mood & energy.
- BBBlobtowerJan 3, 20261.0Garbage Always out of stock Employees never want to help Top floor for dogs not a single employee there
- MMMiloandMichelle MMDec 22, 20255.0This Petco is our go-to when we are not off leashing at Central Park with other dog friends. We have been coming since 2016. Today I was truly truly appreciative of everyone working at this Petco. I especially thank Francis & Allison. Francis found my black bag that contained my house keys, my ID, my dog’s ID, and a lot important items. She was able to recognize me. These items may be worthless to others, but, to me, they are extremely important. Allison assisted in keeping it safe. I was buying a LOT of toys and treats for my dog, Milo. The black bag must have slipped out. This experience shows the professionalism, integrity and care of the Petco employees at this location. We will always come back. Thank you and happy holidays!
- SMSumit MistryDec 21, 20255.0The best clinic ever for my annual dog vaccinations. Staff soooooooo muchhh friendly again this year 2025 too. Dr Felicia Teller was so perfectly perfect for any doggo’s need. Love her and loved the place. My doggo got VIP treatment like calming treat, peanut butter, lot of petting, love before getting vaccinated. Honestly I wont leave this loving doctors and staff.
- CKConnie KwokDec 8, 20254.0I really appreciate having this Petco nearby. It can get busy, but the variety of food and inventory is excellent—I can always find what I need because items are consistently in stock. The online pay and pickup option is a huge plus. It’s fast, easy, can come with a discount, which is an added bonus! It also saves me from the challenge of pulling my pup away from the treat aisle at checkout. We had my dog microchipped here as well, which was affordable and handled with care. The online sign‑up process made it simple. Petco offers plenty of products and services for all types of pets, but as a dog mom, that’s where I focus most. Checkout is usually quick, especially with online pickup, and the staff are always friendly and available throughout the store to help.
Frequently Asked Questions About Petco
Does the Petco Turtle Bay location have a vet hospital?
No, Petco Turtle Bay does not have a full-service vet hospital.
Does Petco Turtle Bay offer vaccinations?
Yes, Petco Turtle Bay provides vaccinations.
Does Petco Turtle Bay offer curbside pickup?
Yes, curbside pickup is available at Petco Turtle Bay. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Turtle Bay Petco?
Hamster and guinea pig prices vary by location. Call your Turtle Bay Petco at 2125937213 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Turtle Bay sell dogs?
No, Turtle Bay Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco Turtle Bay store located?
The Petco Turtle Bay store is located at 991 Second Ave, New York, NY 10022.
What are the Petco Turtle Bay store's hours of operation?
Petco Turtle Bay is open from 9:00 AM to 9:00 PM Monday through Wednesday, Friday, Saturday, and Sunday, and from 9:00 AM to 8:00 PM on Thursday.
Does Petco Turtle Bay provide pet vaccination services?
Yes, Petco Turtle Bay offers vaccination services for pets.
Does the Petco Turtle Bay location have a full-service vet hospital?
No, Petco Turtle Bay does not have a full-service vet hospital.
Can I use curbside pickup at Petco Turtle Bay?
Yes, curbside pickup is available at Petco Turtle Bay for eligible products.
Does Petco Turtle Bay sell dogs or cats?
No, Petco Turtle Bay does not sell dogs or cats. However, through the Petco Love program, you can meet adoptable pets at the store.
What delivery services does Petco Turtle Bay offer?
Petco Turtle Bay offers same day delivery for your convenience.
Which nearby pet stores are close to Petco Turtle Bay?
Just Food For Dogs is a nearby pet store, great for additional pet food options complementing your visit to Petco Turtle Bay.
Are there veterinary services near Petco Turtle Bay?
Yes, Vetco Vaccination Clinic is nearby and can provide veterinary care and pet vaccinations, supplementing the services at Petco Turtle Bay.
What local dining options are near Petco Turtle Bay?
Nearby dining includes Madam Mikette's (cocktail bar and American cuisine), Rosa Mexicano Restaurants (Mexican cuisine), and Hooked (seafood), ideal for meals before or after shopping at Petco Turtle Bay.