Business Details
About
Pet StorePet supply store
Visit your New York Pet Store located at 2475 Broadway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,635 reviews
5 stars
868
4 stars
319
3 stars
174
2 stars
87
1 star
187
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior.
Store Cleanliness
Multiple reviews highlighted issues with store cleanliness and organization, with some customers describing the store as messy and poorly stocked.
Grooming Services
Grooming services received negative feedback, with reports of unprofessional treatment of pets and dissatisfaction with the quality of grooming.
Pricing and Discounts
Customers expressed frustration with high prices and difficulties in redeeming discounts, leading to a perception of poor value.
Product Availability
Many customers noted frequent stock shortages and disorganization, making it difficult to find desired products.
- BKBill KaramNov 11, 20252.0Poor selection of birds and supplies & bird food.
- HSHarry SingerNov 6, 20255.0The staff is friendly and capable and helpful
- MGMileidys GoatOct 21, 20255.0Love the customer service skills Very welcoming And great finish And help all throughout the store
- PSPam StromanOct 20, 20251.0your price is too high. I was told I have a $5.00 discount but it is too hard for me to get the discount because I have go go on line and jump through too many hoops
- FJFareeda JuarbeOct 19, 20255.0I found the pet products at affordable prices The right place to shop for pet lovers!!
Frequently Asked Questions About Petco
Does the Petco Upper West Side location have a vet hospital?
No, Petco Upper West Side does not have a full-service vet hospital.
Does Petco Upper West Side offer vaccinations?
Yes, Petco Upper West Side provides vaccinations.
Does Petco Upper West Side offer curbside pickup?
Yes, curbside pickup is available at Petco Upper West Side. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Upper West Side Petco?
Hamster and guinea pig prices vary by location. Call your Upper West Side Petco at 2128771270 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Upper West Side sell dogs?
No, Upper West Side Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Upper West Side offer for pet health?
Petco Upper West Side provides expert training and vaccination services for pets but does not have a full-service vet hospital.
Where is Petco Upper West Side located and what are its hours?
Petco Upper West Side is located at 2475 Broadway, New York, NY 10025-7450 and is open daily from 9:00 AM to 9:00 PM.
Can I pick up my Petco order at the Upper West Side store?
Yes, curbside pickup and in-store pickup are available for eligible products at Petco Upper West Side.
Does Petco Upper West Side sell dogs or cats?
No, this location does not sell dogs or cats, but through the Petco Love program, you can meet adoptable pets at the store.
Is same-day delivery available from Petco Upper West Side?
Yes, same-day delivery is offered for products from Petco Upper West Side.
How can I book grooming services at Petco Upper West Side?
You can make an appointment for grooming services online via the Petco grooming reservation link.
Are wheelchair accessible facilities available at Petco Upper West Side?
Yes, the store has wheelchair accessible entrances, parking, and restrooms.
What nearby pet-related services can I visit around Petco Upper West Side?
Nearby pet-related services include Vetco Vaccination Clinic and 2000 Spays and Neuters for pet vaccinations and spay/neuter services.
Which nearby pet stores or grooming centers are close to Petco Upper West Side?
Another nearby pet store and groomer is Petco - 92Nd/Brdwy located close to the Upper West Side location.
What local dining options are available near Petco Upper West Side?
Nearby dining options include Cleopatra's Needle for Mediterranean cuisine, Perfecto Pizza for pizza, and Moka & Co for coffee.