Business Details
About
Pet StorePet supply store
Visit your Mount Kisco Pet Store located at 360 North Bedford Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
347 reviews
5 stars
199
4 stars
75
3 stars
36
2 stars
8
1 star
29
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported issues with availability and responsiveness.
Store Condition
Several reviews mentioned that the store was often dirty and disorganized, with some areas needing better maintenance and renovation.
Customer Service Issues
There were multiple complaints about poor customer service experiences, particularly regarding grooming appointments and incorrect information provided by staff.
Fish Care Concerns
Numerous customers expressed dissatisfaction with the care of fish and other animals, citing poor living conditions and lack of proper advice.
Pricing and Inventory
Customers noted that prices were often higher than competitors, and there were frequent issues with inventory availability.
- PMPeter McKeeOct 24, 20254.0friendly staff
- GGgamblourOct 6, 20255.0I get crickets for my toads once a week and the staff is always friendly and knowledgeable. Good people here.
- JKJane Kehoe-HigginsOct 2, 20255.0Staff is great! Always helpful! The store itself is old and dirty---needs a renovation.
- AVA VSep 20, 20255.0Awesome customer service at this Petco! They had everything I needed in stock for small animals and dogs - and they were extremely kind and helpful - they were able to hold items for me until I could get there.
- VCveronica CuebasSep 14, 20251.0I am writing to formally express my deep disappointment with the treatment my family and I received at your Bedford Road location in Mount Kisco, New York. Today 9/14/25 During our visit, false information was entered into my dog’s medical records, stating an allergy that does not exist. When I attempted to clarify this error, the staff refused to listen and denied service—not only to that dog, but also to our other dog, who had previously been cleared to receive all necessary vaccinations, including rabies. The veterinarian on duty was confrontational and disrespectful, getting in our faces and refusing to treat either pet. My husband also attempted to speak with the check-in staff, who were equally dismissive and unwilling to engage. No manager intervened, and we were left feeling humiliated and outraged. This experience was not only unprofessional but emotionally distressing. We deserve a formal apology for the false documentation, the refusal of service, and the unacceptable conduct of your staff. No one should be treated this way—especially not in a public-facing clinic responsible for the health and safety of our pets. We will never return to Vetco at any Petco location, and we urge you to review the behavior of your staff and take appropriate action. The public deserves better. I will go to the mount kisco county to report this vetco mobile clinic And the BBB.
Frequently Asked Questions About Petco
Does the Petco Mount Kisco location have a vet hospital?
Yes, Petco Mount Kisco has a full-service vet hospital.
Does Petco Mount Kisco offer vaccinations?
Yes, Petco Mount Kisco provides vaccinations.
Does Petco Mount Kisco offer curbside pickup?
Yes, curbside pickup is available at Petco Mount Kisco. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Mount Kisco Petco?
Hamster and guinea pig prices vary by location. Call your Mount Kisco Petco at 9142447247 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Mount Kisco sell dogs?
No, Mount Kisco Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Mount Kisco located?
Petco Mount Kisco is located at 360 N Bedford Rd, Mount Kisco, NY 10549.
What are the operating hours of Petco Mount Kisco?
Petco Mount Kisco is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Petco Mount Kisco have veterinary services?
Yes, Petco Mount Kisco has a full-service vet hospital and offers vaccinations.
Can I order pet products online for pickup or delivery at Petco Mount Kisco?
Yes, Petco Mount Kisco offers curbside pickup and same-day delivery for eligible products.
Does Petco Mount Kisco sell dogs or cats?
No, Petco Mount Kisco does not sell dogs or cats, but you can meet pets available for adoption through the Petco Love program partnered with local animal welfare organizations.
How can I contact Petco Mount Kisco for pricing on small animals like hamsters and guinea pigs?
You can call Petco Mount Kisco at 914-244-7247 to inquire about prices and availability of hamsters, guinea pigs, and other small companion animals.
What nearby veterinary clinics can I visit besides Petco Mount Kisco?
Nearby veterinary options include Vetco Vaccination Clinic and other Petco pet service locations, which offer training and vaccination services.
Are there any nearby medical or urgent care facilities close to Petco Mount Kisco?
Yes, near Petco Mount Kisco you can find Mount Kisco Medical Group, MKMG Urgent CARE, and Optum Urgent Care for your health needs.
What dining options are available near Petco Mount Kisco?
Nearby restaurants include Mexican Fiesta Taqueria, Just Food For Dogs, Topps Bakery Mount Kisco, Tuscan Oven Trattoria, and others, offering a variety of cuisines you might enjoy before or after your visit.
What is the mission of Petco at the Mount Kisco location?
The mission of Petco Mount Kisco is 'Healthier Pets. Happier People.' focusing on animal nutrition, pet supplies, and grooming needs.