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Petco

4.2
(1177 reviews)

Business Details

(845) 692-6691

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Middletown. Visit your local Petco at 600 N Galleria Dr for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Middletown Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
600 N Galleria Dr, Middletown, NY
10941, United States

Hours

Reviews

4.2
1,177 reviews
5 stars
710
4 stars
246
3 stars
109
2 stars
28
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, although there were some negative experiences reported regarding specific employees.

Store Cleanliness

While some customers noted that the store was clean and well-kept, others expressed concerns about the overall cleanliness and maintenance of the tanks and store environment.

Product Availability

Customers appreciated the wide selection of pet supplies and the availability of specific items, though some noted issues with stock and pricing.

Mixed Experiences with Livestock

There were mixed reviews regarding the health and care of fish and other livestock, with some customers reporting dead or sick animals.
  • RM
    random mechanic
    4 days ago
    3.0
    Place is hit and miss could be so much more with alittle tlc I mainly only go for fish/aquarium items the tanks are sometimes good sometimes not so good deff recommend quarantining anything u buy
  • AG
    Anthony G
    5 days ago
    5.0
    There has not been a time I’ve gone in there where the staff has not been smiling and ready to answer any questions I throw their way. Super helpful and knowledgeable.
  • DN
    Dexter Net
    Jan 30, 2026
    5.0
    Haven't had a bad experience. Friendly and helpful people.
  • RT
    Rebecca Theodorou
    Jan 20, 2026
    5.0
    As much as I yell at my cat for being a ridiculously picky eater, I can always find his favorite foods at this Petco and do not have to go online to shop. Thank you for being stocked!
  • CM
    Camile Mohammed
    Jan 12, 2026
    1.0
    Your assistant manager at the Newburgh store needs to understand the importance of proper customer service and the value of being pleasant. This is a shorter chubby young white guy. I forgot his name. I returned a $4 fish that died before I got home and his service was terrible. I understand the policy is to return livestock at the store where it was bought but the confrontational manner in which he explained that made me feel less than appreciated as a customer. Afterwards he even followed me into the aisle and chuckled loudly behind me mockingly. Frankly there are too many choices available to be treated like this. I felt belittled and undervalued as a customer.

Frequently Asked Questions About Petco

Does the Petco Middletown location have a vet hospital?

Yes, Petco Middletown has a full-service vet hospital.

Does Petco Middletown offer vaccinations?

Yes, Petco Middletown provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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