Business Details
About
Pet StorePet supply storePetco
Visit your Massapequa Pet Store located at 5500 Sunrise Highway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
704 reviews
5 stars
435
4 stars
146
3 stars
69
2 stars
25
1 star
29
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers frequently praised the staff for being friendly, helpful, and knowledgeable, although there were some reports of rudeness and unprofessional behavior from certain employees.
Product Availability
While many customers found the store well-stocked with a variety of pet supplies, some expressed frustration over specific items being unavailable or issues with pricing.
Grooming Services
Grooming services received mixed reviews, with some customers praising the groomers for their care and professionalism, while others reported negative experiences.
Customer Service Issues
Several reviews highlighted significant customer service issues, including poor communication and unhelpful responses from staff, particularly regarding prescriptions and product recalls.
Store Cleanliness
The store was generally described as clean and organized, although a few customers noted areas that could use improvement.
- LDLisa Delsignore5 days ago4.0Cashier was super nice. Store well stocked for brand items I use. But giving phone # should allow for showing of rewards & rewards $ available towards purchases. App & website can have issues.
- SIStephen IrizarryJan 4, 20265.0Never had a bad experience always a well kept store. Staff is very friendly and helpful. Really like the online to pick up option when I’m in a hurry. But most the time I like going into the store. I would like to see more salt water equipment and tank options
- MMmary monroeJan 4, 20265.0I really appreciate how they groomed my puppy Gucci. They did an outstanding job thank you.
- ARAlissa RoseJan 2, 20265.0Lovely place to visit with my new pup and even got some free training tips from the staff. Very nice and helpful
- HDHeidi DearingDec 23, 20254.0The employees were great and very helpful. The reason for my 4 star rating was because I saw on the Petco web they had Beneful 10 oz cup 6 and 12 packs and apparently they don’t carry them in store so I had to go to ShopRite. Otherwise I am happy with Petco
Frequently Asked Questions About Petco
Does the Petco Massapequa location have a vet hospital?
No, Petco Massapequa does not have a full-service vet hospital.
Does Petco Massapequa offer vaccinations?
Yes, Petco Massapequa provides vaccinations.
Does Petco Massapequa offer curbside pickup?
Yes, curbside pickup is available at Petco Massapequa. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Massapequa Petco?
Hamster and guinea pig prices vary by location. Call your Massapequa Petco at 5167975727 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Massapequa sell dogs?
No, Massapequa Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Massapequa offer for pet health?
Petco Massapequa offers expert training and vaccination services to keep your pets healthy.
Does Petco Massapequa have a veterinary hospital on site?
No, the Massapequa Petco location does not have a full-service veterinary hospital.
Can I get my pet vaccinated at Petco Massapequa?
Yes, vaccination services are available at Petco Massapequa.
Does Petco Massapequa offer curbside pickup and delivery?
Yes, curbside pickup and same-day delivery are available for eligible products at Petco Massapequa.
What are the store hours for Petco Massapequa?
Petco Massapequa is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sunday.
Does Petco Massapequa sell dogs or cats?
No, Petco Massapequa does not sell dogs or cats directly, but you can adopt pets through the Petco Love program in partnership with local animal welfare organizations.
Are hamsters and guinea pigs available at Petco Massapequa and what are their prices?
Prices and availability for hamsters and guinea pigs vary by location; please call Petco Massapequa at 516-797-5727 for details.
What nearby places can I visit before or after shopping at Petco Massapequa?
Nearby places include Subway for a quick meal, Royal Nail & Spa for relaxation, and ShopRite supermarket for grocery shopping, making it convenient to run multiple errands in one trip.
Is there a veterinary vaccination clinic near Petco Massapequa?
Yes, the Vetco Vaccination Clinic is located nearby, providing additional pet vaccination services close to Petco.
Where can I find pet grooming services near Petco Massapequa?
Pet grooming services are available at Petco itself and also nearby at the Petco location classified as a pet groomer, ensuring your pets can be pampered conveniently.