Business Details
About
VeterinarianAnimal HospitalEmergency Veterinarian ServiceVeterinary Pharmacy
Bond Vet — UES at 86th Street is a modern and convenient veterinary clinic on Manhattan’s Upper East Side. Bond Vet offers primary care as well as urgent care for pets, which means we can see your pet (usually a same-day appointment) for symptoms that require timely medical attention, such as a wound, a rash, diarrhea, a persistent cough, a behavioral change, limping or other non-life-threatening symptoms. Bond Vet is open every day from 10am to 8pm, and we offer walk-in appointments for urgent care, or you can call ahead or book online, same-day or weeks in advance. The mission of Bond Vet is to strengthen the human-animal bond through better pet care. That means a few things, specifically in the design, technology and culture categories.
Location
Bond Vet - Upper East Side at 86th Street
1535 3rd Ave, Manhattan, NY
10028, United States
Hours
Reviews
4.4
201 reviews
5 stars
164
4 stars
5
3 stars1
2 stars
6
1 star
25
What are people saying?
AI-generated from recent customer reviews
Communication Issues
Many customers reported poor communication, including long wait times for updates and lack of follow-up calls.
Staff Attitude
Feedback varied on staff demeanor; while some praised the kindness and professionalism, others experienced rudeness and a lack of empathy.
Quality of Care
While some reviews highlighted excellent care and thorough examinations, others expressed concerns about misdiagnoses and unnecessary procedures.
Cleanliness and Environment
The clinic is generally noted for its clean and welcoming environment, contributing positively to customer experiences.
Cost Concerns
Several customers felt that the clinic prioritized profit over pet care, citing high costs for services and unnecessary tests.
- CTCristine ThomeOct 27, 20251.0I had a really disappointing experience at Bond Vet on the Upper East Side. The service was poor — it feels like you’re just talking to robots — and the doctor seemed careless. I wouldn’t recommend this place; save your time and money.E
- CMCristin MitchellOct 9, 20251.0Decent place to visit for routine check ins or vaccinations. It's clean and easy to book. However I would never recommend them for any serious pet concerns. I've had only poor experiences with them. Communication is deplorable. The amount of times I've had to call for updates or answers is unacceptable. As of now, I'm 11 days out from my cat getting bloodwork they claimed he needed done before I could schedule a procedure for my cat. I get that things take time but 11 days for labs is a little ridiculous, especially when there's a concern about cancer and especially after the doctor said a few days. It also doesn't help that follow up calls allegedly can come from any phone number/area code. With all the spam calls these days, some of their numbers get blocked. And who would be in NYC and want to answer a random call from like texas? Staff is polite but they do not put your pet first when it comes to how they run things. I scheduled an ultrasound for my cat and they said to bring him in at 10am. I showed up early then asked when I should pick him up. They said they would call me but that he was slated to be seen at 2pm. My cat is high stress and sick, yet they wanted him to sit in a cage or a bag in a strange, loud place for hours. That's just cruel. I get being concerned about people showing up late or needing sufficient time to prep but that doesn't take hours. They claimed they'd see him sooner and they would call me. Of course they DID NOT call me. I had to call them after no hearing anything that afternoon. They were like, oh yeah he's ready to be picked up. So they just had him sitting there after zero communication and zero consideration for my concerns. I've had three appointments here now and not a single one has been a solid experience. I cannot wait to get these final labs done so I can find a vet that will actually care about my cat's wellbeing. I've spoken with a few doctors here now as well (because you don't just work with one, you get whoever is working that hour) and they never were able to outline a plan or concisely provide next steps for me. The doctors just talk at you and throw a bunch of information and options but not an actual plan. It was almost like the refused to make recommendations. Like I had to use my nonexistent expertise to decide on my cat's treatment plan. The lack of consideration for pets and pet parents is astounding. I've been to vets that are high volume with lots of patients and they still managed to show care every step of the way. There's really no reason for why this vet seems so disjoined and unfocused.
- RWRyan WarshavskySep 25, 20255.0I love this vet. They are very transparent about costs and have you approve the invoice prior to doing anything. The vets are knowledgeable and care deeply for the pets. Would definitely recommend.
- SGSJ The GhostSep 19, 20255.0Bond Vet 86th Street’s dental team was amazing…they saved my cat Tintin’s teeth, kept us calm through updates, and sent him home a hero. Highly recommend! We brought our cat Tintin in for a dental cleaning after a referral from Dr. Bryan Anderson at Bond Vet 112th. We were so nervous about him being under sedation, but the staff made the whole process much easier. Midday, we got a funny, reassuring text from the vet tech with an update that instantly put us at ease. After surgery, Dr.Luke Bartels called to explain everything clearly and gave us the best news…no teeth had to be pulled because we acted early! When we picked Tintin up, the staff was warm and thoughtful, sending us home with a bravery certificate, toothpaste samples, and helpful advice. We are so grateful to the dental team at 86th Street, they truly went above and beyond for Tintin.
- MVMarisca VasquezSep 8, 20255.0Great place to take your furbabies. Everyone there are so friendly very caring and answers all your questions.
Frequently Asked Questions About Bond Vet - Upper East Side at 86th Street
What services does Bond Vet - Upper East Side at 86th Street offer for pets?
Bond Vet offers primary care and urgent care for pets, including same-day appointments for non-life-threatening symptoms like wounds, rashes, or behavioral changes.
What are the operating hours of Bond Vet - Upper East Side at 86th Street?
The clinic is open every day from 10am to 8pm and has special holiday hours from 8am to 6pm on certain holidays.
Can I get a walk-in appointment for urgent pet care at Bond Vet?
Yes, Bond Vet offers walk-in appointments for urgent care, or you can book ahead online or by phone.
Where is Bond Vet - Upper East Side at 86th Street located?
Bond Vet is located at 1535 3rd Ave, Manhattan, NY 10028, United States.
How can I contact Bond Vet - Upper East Side at 86th Street?
You can call them at +1 212-624-2773 or email e86th@bondvet.com.
Does Bond Vet have an online booking system?
Yes, you can book appointments online at their website https://bondvet.com/c/east-86th-street-animal-hospital.
Are there any dining options near Bond Vet for pet owners waiting for appointments?
Yes, nearby restaurants include CAVA, Le Pain Quotidien, Maison Kayser bakery, Starbucks coffee shop, Chick-fil-A, La Basilica Mexican restaurant, and Panera Bread cafe.
What nearby places offer fitness or recreational activities around Bond Vet?
Nearby fitness and recreation venues include The Dalton School Gym, Dribbl Basketball Camp, Claridge Club gym, and you can find swimming lessons at Take Me To The Water - Upper East Side.
Are there any historical or landmark sites near Bond Vet that visitors might explore?
Yes, nearby you can visit 200 East 87th Street Apartments, Claridge House, and The Colorado, which are recognized landmarks and historical buildings.
What types of stores and shops are close to Bond Vet for convenient shopping?
Nearby stores include Baby Gap (spas and art museum), It'Sugar candy store, Payless ShoeSource department store, Banana Republic clothing store, and lululemon sportswear store.