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Bond Vet - Upper East Side at 86th Street

4.3
(207 reviews)

Business Details

1535 3rd Ave, Manhattan, NY
10028, United States
(212) 624-2773
https://bondvet.com/c/east-86th-street-animal-hospital

About

VeterinarianAnimal HospitalEmergency Veterinarian ServiceVeterinary Pharmacy
Bond Vet — UES at 86th Street is a modern and convenient veterinary clinic on Manhattan’s Upper East Side. Bond Vet offers primary care as well as urgent care for pets, which means we can see your pet (usually a same-day appointment) for symptoms that require timely medical attention, such as a wound, a rash, diarrhea, a persistent cough, a behavioral change, limping or other non-life-threatening symptoms. Bond Vet is open every day from 10am to 8pm, and we offer walk-in appointments for urgent care, or you can call ahead or book online, same-day or weeks in advance. The mission of Bond Vet is to strengthen the human-animal bond through better pet care. That means a few things, specifically in the design, technology and culture categories.

Location

Bond Vet - Upper East Side at 86th Street
1535 3rd Ave, Manhattan, NY
10028, United States

Hours

Reviews

4.3
207 reviews
5 stars
167
4 stars
5
3 stars
1
2 stars
6
1 star
28

What are people saying?

AI-generated from recent customer reviews

Care Quality

While many customers praised the compassionate and thorough care provided by the vets, several reviews highlighted instances of misdiagnosis and negligence, leading to dissatisfaction.

Communication Issues

Numerous customers reported poor communication, including long wait times for responses and lack of follow-up on test results, which contributed to frustration.

Staff Attitude

Feedback varied significantly regarding staff demeanor; while some praised the friendliness and professionalism, others experienced rudeness and dismissiveness from both front desk and veterinary staff.

Pricing Transparency

Customers appreciated the transparency in pricing for services, but some felt that the clinic was overly focused on upselling unnecessary tests and treatments, leading to perceptions of being money-driven.

Facility Cleanliness

The clinic was frequently noted for its clean and well-maintained environment, contributing positively to the overall customer experience.
  • PT
    Patricia Tufaro
    Jan 19, 2026
    5.0
    Clean, efficient and appointment taken on time. Vet was wonderful and explained everything. Would highly recommend.
  • SD
    Sepp Donahower
    Jan 19, 2026
    1.0
    $300 visit for $10 of metronitazole for guardia and they dontvgive you enough to finish the job. Lousy vet. Used to be good, not anymore.
  • TJ
    tito passarinho junior
    Jan 9, 2026
    5.0
    I managed to solve my problems with my pet and I am very satisfied with the service
  • JE
    Jessica Eng
    Jan 8, 2026
    5.0
    First time here and had a positive experience. Scheduling was easy through their website. First time exam is free for new clients and I had applied a promo code which helped to further deduct pricing for services. We brought our dog here for a worsening ear infection. Waiting area was clean, spacious and partitioned which is a thoughtful layout. The front desk gathering history due to business in the office. I was seen within 10-15 minutes of the scheduled appointment where they gathered his weight and other information. Next, the Vet and the front desk assistant came back in where they asked additional questions before examining our dog. I was really impressed with the manner in which the Vet conducted himself. He was empathetic, gentle, and handled our dog really well especially since he was quite scared. Treatment plan was clearly communicated and pricing was transparent which included exam fee, medication, additional medication to ease anxiety for future appointments, and testing. They then brought him back to treatment room where they administered the medication and conducted testing to determine type of bacteria in the ear. We were out within the hour with aftercare instructions and follow-up in 3-4 weeks. Overall, positive experience. No upselling and/or pressure, and as a dog parent, I felt reassured he was in good hands.
  • TL
    Tyler Lu
    Dec 5, 2025
    1.0
    I'm not even sure where to start to be honest. We've brought our dog here a handful of times now over the last year or so and oh man.. absolute coin toss. I get it, as a healthcare worker myself, people make mistakes. But at this Bond Vet, it's like no one really cares when those mistakes happen. It's all dismissed very quickly leaving us to clean up the mess. Once, they accidentally gave our dog a 2x dose of her medication, didn't realize till hours later, and gave us no medical advice other than, "just keep an eye on her". Another time they had us fast our dog overnight and bring her in at 10am for an ultrasound while they knew the tech wouldn't arrive until 2pm. Then it was radio silence until we called at almost 6pm... At which point they somehow still weren't done with the appointment. While picking her up, one tech explained that "our clippers aren't the best", completely excusing herself of the "razer burn" that was really just cuts all over her belly. Again, no one seemed to care. Please just do better. I get that medical burnout is a thing.. but as one of the only vet clinics with open appointments in the area, you're basically holding us hostage.

Frequently Asked Questions About Bond Vet - Upper East Side at 86th Street

What services does Bond Vet - Upper East Side at 86th Street offer for pets?

Bond Vet offers primary care and urgent care for pets, including same-day appointments for non-life-threatening symptoms like wounds, rashes, or behavioral changes.

What are the operating hours of Bond Vet - Upper East Side at 86th Street?

The clinic is open every day from 10am to 8pm and has special holiday hours from 8am to 6pm on certain holidays.

Brand Certified Facts from Bond Vet - Upper East Side at 86th Street

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