Bond Vet - Upper East Side at 86th Street

Reviews

• TJ

  tito passarinho junior

  3 days ago
  5.0
  I managed to solve my problems with my pet and I am very satisfied with the service
• JE

  Jessica Eng

  4 days ago
  5.0
  First time here and had a positive experience. Scheduling was easy through their website. First time exam is free for new clients and I had applied a promo code which helped to further deduct pricing for services. We brought our dog here for a worsening ear infection. Waiting area was clean, spacious and partitioned which is a thoughtful layout. The front desk gathering history due to business in the office. I was seen within 10-15 minutes of the scheduled appointment where they gathered his weight and other information. Next, the Vet and the front desk assistant came back in where they asked additional questions before examining our dog. I was really impressed with the manner in which the Vet conducted himself. He was empathetic, gentle, and handled our dog really well especially since he was quite scared. Treatment plan was clearly communicated and pricing was transparent which included exam fee, medication, additional medication to ease anxiety for future appointments, and testing. They then brought him back to treatment room where they administered the medication and conducted testing to determine type of bacteria in the ear. We were out within the hour with aftercare instructions and follow-up in 3-4 weeks. Overall, positive experience. No upselling and/or pressure, and as a dog parent, I felt reassured he was in good hands.
• TL

  Tyler Lu

  Dec 5, 2025
  1.0
  I'm not even sure where to start to be honest. We've brought our dog here a handful of times now over the last year or so and oh man.. absolute coin toss. I get it, as a healthcare worker myself, people make mistakes. But at this Bond Vet, it's like no one really cares when those mistakes happen. It's all dismissed very quickly leaving us to clean up the mess. Once, they accidentally gave our dog a 2x dose of her medication, didn't realize till hours later, and gave us no medical advice other than, "just keep an eye on her". Another time they had us fast our dog overnight and bring her in at 10am for an ultrasound while they knew the tech wouldn't arrive until 2pm. Then it was radio silence until we called at almost 6pm... At which point they somehow still weren't done with the appointment. While picking her up, one tech explained that "our clippers aren't the best", completely excusing herself of the "razer burn" that was really just cuts all over her belly. Again, no one seemed to care. Please just do better. I get that medical burnout is a thing.. but as one of the only vet clinics with open appointments in the area, you're basically holding us hostage.
• UR

  Urania Rocha

  Dec 5, 2025
  1.0
  Since my last visit, the vet recommended a dental procedure for my senior dog and instructed me to call to schedule the appointment after the blood work. We have been calling every day for over a week, and the staff has been extremely unprofessional. They place us on hold without notice, we wait up to 20 minutes only for the call to be disconnected, and then the phone just rings with no answer. Because of this, we have been unable to schedule the appointment, and the clinic is far from us, so going in person just to make an appointment is very inconvenient. At this point
• AS

  Alex Serafini

  Nov 30, 2025
  5.0
  Bond Vet 86th has been excellent to our puppy Bruno. He has received great care for everything from vaccinations to procedures. The team frequently checks in and is always willing to provide guidance when we need it. Highly recommend!!

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