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Bond Vet - Hell's Kitchen

4.3
(249 reviews)
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Business Details

631 10th Ave, Manhattan, NY
10036, United States
(212) 466-6115
https://bondvet.com/c/hells-kitchen-animal-hospital
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About

VeterinarianAnimal HospitalEmergency Veterinarian ServiceVeterinary Pharmacy
Bond Vet Hell’s Kitchen is a modern and friendly veterinary clinic offering primary and urgent care. Our mission is to strengthen the human-animal bond through better pet care — a simple concept that permeates everything we do. We know pets and people don’t really look forward to going to the vet, so we’ve reimagined the experience from the ground up. Our clinics are warm and welcoming, with neutral lighting, hydration stations, dog treat bars and comfortable furniture. We have an in-house tech team to build better, more seamless veterinary technology that makes it easy for pet parents to book appointments and vets to log records and communicate with clients. We offer options and upfront pricing when it comes to diagnostics and next steps.

Location

Bond Vet - Hell's Kitchen
631 10th Ave, Manhattan, NY
10036, United States

Hours

Reviews

4.3
249 reviews
5 stars
197
4 stars
4
3 stars
5
2 stars
8
1 star
35

What are people saying?

AI-generated from recent customer reviews

Staff Competence

While some customers praised the staff for their kindness and thoroughness, others reported experiences of incompetence and lack of follow-up, leading to dissatisfaction with care.

Communication Issues

Many reviews highlighted significant problems with communication, including difficulty reaching staff, lack of follow-up on test results, and unclear pricing.

Pricing Concerns

Customers frequently mentioned high costs for services, with some feeling that charges were excessive or not transparent, leading to feelings of being overcharged.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing satisfaction with the care and environment, while others reported distressing experiences and a lack of proper care.
  • SJ
    Shruti Jadhav
    Feb 24, 2026
    1.0
    They will NEVER answer your calls for the followups that the Doctor himself suggested to do.
  • MO
    Mariah Orozco
    Feb 14, 2026
    5.0
    Dr. Mokha at Bond Vet is truly exceptional. From the moment we walked in, she made us feel completely at ease. She is not only incredibly knowledgeable and professional, but also deeply compassionate and attentive. She takes her time to explain everything clearly, answers every question without rushing, and genuinely cares about both pets and their owners. You can tell she loves what she does. Her calm energy and confidence immediately build trust, and she treats animals with such gentleness and respect. My dog always leaves feeling safe and cared for — and so do I. It’s rare to find a veterinarian who combines expertise, empathy, and patience so effortlessly. Dr. Mokha is one of those rare gems. I’m beyond grateful to have found her and would recommend her to anyone looking for a vet who goes above and beyond. We definitely will be back!
  • CS
    Claire Smith
    Feb 1, 2026
    5.0
    What an amazing staff. I never once felt rushed while providing context to my dogs new behavior problems. The techs and vet spent time explaining everything to me and made me feel so comfortable.
  • RM
    Ruben Moutot
    Jan 9, 2026
    1.0
    A shame, at the begining they make me singning a quotation with all costs and then they put us in a room and they take other appointments, so I had to leave after waiting 30 minutes … Big attention to money no attention to animals
  • AC
    Aj citro
    Dec 15, 2025
    1.0
    Extremely disappointed with BondVet on 45/10th. I called Saturday because unfortunately my cat that was suffering from cancer took a turn for the worse and wasn’t going to make it to his Monday euthanasia appointment. I called and asked if there was any way I can bring my cat in to be euthanized because was not going to make it through the night. I didn’t want him to suffer any more than he already was. The receptionist who I spoke with flat out just denied my request and just stated they had no available appointments and I should go elsewhere. Now I understand that and as someone who was a vet tech myself for 10 years I also understand having empathy and compassion for people in times of need. So instead of trying to help in this difficult time and ask the doctor if they could accommodate with the request I was flat out turned away without a second thought. I understand there is a schedule for a reason, what I don’t understand is how someone in the animal care industry can lack such compassion and empathy for someone asking for help.
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Frequently Asked Questions About Bond Vet - Hell's Kitchen

What services does Bond Vet - Hell's Kitchen offer?

Bond Vet - Hell's Kitchen offers primary and urgent veterinary care, including diagnostics and veterinary pharmacy services.

What are the operating hours for Bond Vet - Hell's Kitchen?

The clinic is open every day from 9:00 AM to 7:00 PM.

Brand Certified Facts from Bond Vet - Hell's Kitchen

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Certified March 01, 2026Yext Knowledge Graph
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