Bond Vet Hell’s Kitchen is a modern and friendly veterinary clinic offering primary and urgent care. Our mission is to strengthen the human-animal bond through better pet care — a simple concept that permeates everything we do. We know pets and people don’t really look forward to going to the vet, so we’ve reimagined the experience from the ground up. Our clinics are warm and welcoming, with neutral lighting, hydration stations, dog treat bars and comfortable furniture. We have an in-house tech team to build better, more seamless veterinary technology that makes it easy for pet parents to book appointments and vets to log records and communicate with clients. We offer options and upfront pricing when it comes to diagnostics and next steps.
Many customers reported difficulties in reaching staff, with long wait times for responses and lack of follow-up on important issues.
Quality of Care
While some customers praised the vets for their knowledge and care, others expressed concerns about misdiagnoses and inadequate treatment.
Pricing Transparency
Numerous reviews highlighted issues with high costs and unclear pricing, leading to feelings of being overcharged or misled about necessary treatments.
Staff Professionalism
Feedback varied on staff professionalism, with some praising the kindness and attentiveness of the team, while others reported rude or unhelpful interactions.
Facility Experience
The clinic's environment received positive remarks for cleanliness and a welcoming atmosphere, although some felt the corporate feel detracted from personal care.
BL
Brea Lipe
Nov 4, 2025
1.0
Really incompetent care for something that should not be that hard. Is frustrating to sirens the money when they really can't do something as simple as treat a rescue puppy for worms.
RB
Richard Balogh
Oct 27, 2025
1.0
The Vet has gone to a strictly AI service, over the last 4 days I have left 10 phone messages along with 6 text messages with no response, impossible to get a human on the phone Already looking for a new vet
DV
Darcie Vigliano
Oct 6, 2025
1.0
I think the vets here are probably good and well-meaning, but the way the business is set up seems like it doesn’t benefit the pets. I took my dog here maybe 4? times out of convenience when her normal vet was booked, and I regret it. I think there’s something about a small-business longterm vet that’s important, that has a relationship with your animal.
I found a lack of wisdom. My dog was really sick, and she wasn’t going to get better. Her normal vet clocked this as soon as we walked in - I took her straight there after feeling like something at Bond was off. The way they present tests and care, literally checking or unchecking boxes with the cost estimate, doesn’t set the dog up for good care. I want a vet who can read the situation and tell me what to prioritize. When I brought her back to her normal vet, there were a lot of things that Bond either didn’t catch or mention.
They didn’t follow up whatsoever, and about 6 months after she died, I got an email that her visit summary was ready to read in the portal. The other vet- I got a condolences card signed by the entire staff, full of heartfelt and touching words and memories they had of her. You deserve care like this!
Again, I think these are probably good doctors, but the format of this (and places like it) degrades the care. It might not be obvious at first, and is probably fine to pick up prescriptions or just run in every once in a while, but the convenience comes at a price.
If your dog needs care urgently, there’s VEG and other emergency rooms. Otherwise I would just find and develop a relationship with a neighborhood vet that you can call (even when you’re just worried and not sure anything is wrong) and they can hear your concerns and tell you to come in or not.
KE
Kristen Eliza
Sep 20, 2025
2.0
Really love this vet and their vibe, but I walked in today to ask a simple question about a prescription I was recommended and waited over an hour for a receptionist to come out and help me. They didn’t answer any of my phone calls for about a week, so I walked in and waited far too long for someone to come out and say something…
DA
Daryl Araneta
Sep 9, 2025
5.0
This place was amazing! My dog was so anxious get their check-up for their ears but the staff was so welcoming and caring. The facilities were also immaculate. Shout-out to Dr. Harleen for taking care of Mia
Frequently Asked Questions About Bond Vet - Hell's Kitchen
What services does Bond Vet - Hell's Kitchen offer?
Bond Vet - Hell's Kitchen offers primary and urgent veterinary care, including diagnostics and veterinary pharmacy services.
What are the operating hours for Bond Vet - Hell's Kitchen?
The clinic is open every day from 9:00 AM to 7:00 PM.
Where is Bond Vet - Hell's Kitchen located?
It is located at 631 10th Ave, Manhattan, NY 10036, United States.
How can I contact Bond Vet - Hell's Kitchen?
You can call them at +1 212-466-6115 or email at hellskitchen@bondvet.com.
Does Bond Vet - Hell's Kitchen have an online booking option?
Yes, you can book appointments online via their website at https://bondvet.com/c/hells-kitchen-animal-hospital.
What makes Bond Vet - Hell's Kitchen a welcoming place for pets and their owners?
Bond Vet reimagines the veterinary experience with a warm, welcoming environment featuring neutral lighting, hydration stations, dog treat bars, comfortable furniture, and seamless veterinary technology.
Are there any bars near Bond Vet - Hell's Kitchen where visitors can relax after their appointment?
Yes, nearby bars include Hellcat Annie's Tap Room, The Pony Bar, Kiabacca, Scruffy Duffy's, Casa del Toro, Le Privé, and Bar-tini Ultra Lounge, offering various atmospheres for relaxation after a visit.
What dining options are available near Bond Vet - Hell's Kitchen?
Nearby dining options include Famous Halal Food, Hell's Chicken, 44 1/2, The Marshal, Hallo Berlin, Valla Table, Cubby's, Lali, Pelicana Chicken, Siri Thai, Senza Gluten By Jemiko, providing a variety of cuisines.
Are there any nearby health-related services near the clinic?
Yes, nearby health services include The Dermatology Specialists and Diamond Braces for dermatology and dental care respectively.
Is there a convenient place to shop for groceries or household items near Bond Vet - Hell's Kitchen?
Yes, Target is nearby and offers department store items, groceries, and wholesale goods for easy shopping.