Bond Vet - Hell's Kitchen

Reviews

• RM

  Ruben Moutot

  3 days ago
  1.0
  A shame, at the begining they make me singning a quotation with all costs and then they put us in a room and they take other appointments, so I had to leave after waiting 30 minutes … Big attention to money no attention to animals
• AC

  Aj citro

  Dec 15, 2025
  1.0
  Extremely disappointed with BondVet on 45/10th. I called Saturday because unfortunately my cat that was suffering from cancer took a turn for the worse and wasn’t going to make it to his Monday euthanasia appointment. I called and asked if there was any way I can bring my cat in to be euthanized because was not going to make it through the night. I didn’t want him to suffer any more than he already was. The receptionist who I spoke with flat out just denied my request and just stated they had no available appointments and I should go elsewhere. Now I understand that and as someone who was a vet tech myself for 10 years I also understand having empathy and compassion for people in times of need. So instead of trying to help in this difficult time and ask the doctor if they could accommodate with the request I was flat out turned away without a second thought. I understand there is a schedule for a reason, what I don’t understand is how someone in the animal care industry can lack such compassion and empathy for someone asking for help.
• BL

  Brea Lipe

  Nov 4, 2025
  1.0
  Really incompetent care for something that should not be that hard. Is frustrating to sirens the money when they really can't do something as simple as treat a rescue puppy for worms.
• RB

  Richard Balogh

  Oct 27, 2025
  1.0
  The Vet has gone to a strictly AI service, over the last 4 days I have left 10 phone messages along with 6 text messages with no response, impossible to get a human on the phone Already looking for a new vet
• DV

  Darcie Vigliano

  Oct 6, 2025
  1.0
  I think the vets here are probably good and well-meaning, but the way the business is set up seems like it doesn’t benefit the pets. I took my dog here maybe 4? times out of convenience when her normal vet was booked, and I regret it. I think there’s something about a small-business longterm vet that’s important, that has a relationship with your animal. I found a lack of wisdom. My dog was really sick, and she wasn’t going to get better. Her normal vet clocked this as soon as we walked in - I took her straight there after feeling like something at Bond was off. The way they present tests and care, literally checking or unchecking boxes with the cost estimate, doesn’t set the dog up for good care. I want a vet who can read the situation and tell me what to prioritize. When I brought her back to her normal vet, there were a lot of things that Bond either didn’t catch or mention. They didn’t follow up whatsoever, and about 6 months after she died, I got an email that her visit summary was ready to read in the portal. The other vet- I got a condolences card signed by the entire staff, full of heartfelt and touching words and memories they had of her. You deserve care like this! Again, I think these are probably good doctors, but the format of this (and places like it) degrades the care. It might not be obvious at first, and is probably fine to pick up prescriptions or just run in every once in a while, but the convenience comes at a price. If your dog needs care urgently, there’s VEG and other emergency rooms. Otherwise I would just find and develop a relationship with a neighborhood vet that you can call (even when you’re just worried and not sure anything is wrong) and they can hear your concerns and tell you to come in or not.

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