Dan's Dog Walking and Pet Sitting is the premier pet care service provider to the North Shore of Long Island. With over 12,000 clients served since our launch in 2009 we have made it our mission to provide our clients with the highest quality of pet care services while implementing cutting edge technology to improve the customer experience while verifying all visits with the use of GPS technology. We create custom plans for each individual client that is implemented by a dedicated team of pet care specialists that have undergone thorough background checks, intensive training and they are all fully bonded and insured.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.