Petco

4.4
937 reviews

About

Pet StorePet supply storePetco
Visit your Little Neck Pet Store located at 25451 Horace Harding Expressway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
25451 Horace Harding Expy, Little Neck, NY
11362-1816, United States

Hours

Reviews

4.4
923 reviews
5 stars
606
4 stars
201
3 stars
55
2 stars
19
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individual employees who provided exceptional service.

Store Environment

The store was frequently described as clean and welcoming, creating a pleasant shopping experience for customers.

Product Availability

Customers appreciated the variety of products available, although some noted issues with stock levels and pricing compared to competitors.

Grooming Services

Mixed reviews were noted regarding grooming services, with some customers expressing dissatisfaction with the professionalism and quality of service.

Negative Experiences

A few customers reported rude behavior from staff and issues with customer service, impacting their overall experience.
  • LF
    Lynette Fitzpatrick
    2 days ago
    1.0
    Very low sock. Did not have items that were listed online.
  • RR
    Ralph Rosado
    Jan 4, 2026
    5.0
    I was helped by Julia, who was amazing. She was incredibly knowledgeable about Rabbit care and helped my 4 year old son and I find everyone we needed. She was also incredibly kind to my son and had him fully engaged with the process. It’s because of her that I would come to this location again.
  • MS
    Ms. Sciacca
    Dec 31, 2025
    1.0
    Fish staff extremely rude. This is our closest location, so we are there often. Waited many months to hold off on review, but just left having same experience yet again. Lorraine is rude. Se walks away when trying to talk to her, hides from getting fish and always seems like people are bothering her by asking for fish. The other girl that helped us (didn't catch her name) was very rough with netting and transporting fish, even giving us a half dead fish, and when pointed out simply returned it to the tank. Dead fish floating, employees walk by, bettas all struggling...no care. Painted shells in with hermit crabs. Don't waste your time, go to NHP location where there are caring, engaged employees who actually know fish ( Shannon and Frankie shout out)
  • RL
    Robin Liu
    Dec 23, 2025
    5.0
    Friendly environment great customer service.
  • MS
    Mr. Scott
    Dec 12, 2025
    5.0
    Every single worker was helpful , stopped what they were doing to help and make the sale… No amount of questions were too much.

Frequently Asked Questions About Petco

Does the Petco Little Neck location have a vet hospital?

No, Petco Little Neck does not have a full-service vet hospital.

Does Petco Little Neck offer vaccinations?

Yes, Petco Little Neck provides vaccinations.