Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Levittown provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
208 reviews
5 stars
142
4 stars
21
3 stars
7
2 stars
4
1 star
34
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, knowledgeable, and caring towards their pets.
Customer Service Issues
Numerous reviews highlighted poor customer service experiences, including difficulty in scheduling appointments and lack of responsiveness.
Care Quality
While some customers reported excellent care for their pets, others expressed dissatisfaction with the quality of medical attention and the focus on costs.
Appointment Availability
Customers frequently mentioned challenges in securing timely appointments, especially for urgent care, leading to frustration.
Wellness Plan Concerns
Several reviews criticized the wellness plan for not providing the promised unlimited visits due to overbooking and scheduling issues.
- CSChristine SierraOct 18, 20255.0Kianna is AWESOME!!! She exceeded my expectations and was so knowledgeable. Kianna is so good at what she does and today showed it with flying colors.
- LSlauren sirignanoOct 10, 20255.0The staff was extremely friendly starting from check in to technician to Doctor to check out. I am very satisfied with the treatment of my Husky. I highly recommend
- MRMaryellen RagoneOct 2, 20255.0Very seeet and hrlpfull
- MSMesa SeanSep 24, 20255.0Best care ever. Wellness plan was amazing for my JRT Max for 16 years and my new rescue Husky/Great Pyrenees Lucy girl.
- CMChristy MathurinSep 15, 20253.0Front desk were exceptional! I did not appreciate the part where the person on the medical team was more interested in speaking about the cost of the check- in and literally repeated the cost of service over 3 times which was so annoying. Did they care about my pet or care more about getting their money.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the standard operating hours of Banfield Pet Hospital in Levittown?
Banfield Pet Hospital in Levittown is open Monday through Friday from 7:45 AM to 6:00 PM, and on Saturdays from 7:45 AM to 5:00 PM. The hospital is closed on Sundays and certain holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, during hospital hours, they can offer urgent care advice and referrals. For emergencies outside of business hours, please contact your local emergency hospital.
What preventive care services are offered at Banfield Pet Hospital?
Banfield offers a variety of preventive care treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early diagnostics, nutrition consultations, dental care, and more. These plans are not insurance but offer discounts on treatments and automatically renew annually unless paid in full.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via their website or use the Banfield app available on both iOS and Android devices. They require appointments for visits.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments, drop-off appointments where you drop your pet off and wait for a call upon readiness, and virtual visits for clients with Optimum Wellness Plans to receive care from home.
Can I get veterinary care advice online from Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support via Vet Chat™ on the Banfield app.
Where is Banfield Pet Hospital located and how can I contact them?
The hospital is located at 3545 Hempstead Turnpike, Levittown, NY 11756. You can call them at +1 516-731-0122 or visit their website for more information.
Which nearby stores are close to Banfield Pet Hospital, and can they be useful for pet owners?
Nearby PetSmart is a pet store and groomer where pet owners can shop for pet supplies and grooming services, conveniently located close to Banfield Pet Hospital in Levittown.
Are there nearby dining options near Banfield Pet Hospital for a quick meal or snack?
Yes, Pat's Pizza, an Italian restaurant, and Tropical Smoothie Cafe are nearby, offering options to grab a meal or smoothie during your visit to the area.
Are there other health-related services near Banfield Pet Hospital that pet owners or visitors might find useful?
Yes, nearby facilities include Rehabilitation Associates of Long Island for sports medicine and Revive Dental Studio for dental care, which might be helpful for pet owners or their families.