Petco

4.3
713 reviews

About

Pet StorePet supply store
Visit your Kingston Pet Store located at 1175 Ulster Avenue for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1175 Ulster Ave, Kingston, NY
12401, United States

Hours

Reviews

4.3
684 reviews
5 stars
429
4 stars
142
3 stars
46
2 stars
26
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Grooming Experience

While some customers had positive experiences with grooming services, others reported dissatisfaction with the quality and handling of their pets.

Product Availability

Customers expressed frustration over poor stock levels and the unavailability of specific items they regularly purchase.

Store Conditions

Several reviews highlighted concerns about the cleanliness and conditions of animal habitats, particularly for fish and birds.

Pricing Concerns

Customers noted that while prices are competitive, some items were considered expensive, leading to mixed feelings about overall value.
  • NB
    nicole bauer
    Nov 13, 2025
    5.0
    Only place I will visit my dog loves the vet here
  • VV
    Vincent
    Nov 10, 2025
    5.0
    Staff is friendly, helpful and informed
  • CM
    cindy mahoney
    Oct 27, 2025
    4.0
    Great customer service and staff - feel disgusted as soon as I walk in however, when I see the beta fish in those cold water tubs. Learn how they thrive! Your a pet store!
  • MB
    Melissa Beck
    Oct 24, 2025
    5.0
    I've been shopping here for a long time but this particular trip was Worth sharing a review. I've always had a experience but I was very needy on this trip and they exceeded customer service. Jen was particularly helpful to me, I had a broken wrist and really needed to load up on supplies for my 6 animals so it was quite a shopping trip.... I was helped to the car I was helped to check out and she checked on me in the store while I was shopping!! I really appreciate all of that, I don't like to be a needy person so it's difficult for me to accept help but this was Very much appreciated and I am very grateful.
  • TC
    Tammy Cozza
    Oct 22, 2025
    2.0
    I wanted an even exchange for the Ollies frozen and bag food because my dogs did not like the chicken flavor. I only bought it because there was no more beef flavor. I had a 20% coupon that when I purchased the chicken flavor. I could not use it for the beef flavor because it expired. I lost 14 dollars because of it. It was very disappointing.

Frequently Asked Questions About Petco

Does the Petco Kingston location have a vet hospital?

No, Petco Kingston does not have a full-service vet hospital.

Does Petco Kingston offer vaccinations?

Yes, Petco Kingston provides vaccinations.