Business Details
About
Pet StorePet supply store
Visit your Irondequoit Pet Store located at 2255 Ridge Road East for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
978 reviews
5 stars
581
4 stars
219
3 stars
84
2 stars
38
1 star
56
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and knowledgeable.
Product Quality
Several reviews mentioned issues with the quality of live animals and products, including dead fish and expired food.
Customer Service
Mixed feedback on customer service; while some had positive experiences, others reported rude staff and poor management responses.
Pricing
Customers noted that prices are generally high, with some expressing disappointment over the value for money.
Inventory Issues
Frequent mentions of low stock and disorganization in product availability, particularly for specific pet foods.
- CRCynthia RoeNov 11, 20255.0Staffers have been so knowledgeable. I'm experienced with cats, but I've needed the Petco people to help me choose kitten food, the best litter (Dr Estey) and to help solve other issues. (Hats off to Ken!) Kitten Velvet got her first shots nicely here too.
- JGJerry GerstnerOct 26, 20251.0I bought aquarium fish, seventy five percent of their fish have ick and die shortly after you purchase them, along a couple of the fish that you already had. Prices are high. Told me to bring in a water sample and the dead fish.They checked the water.It was fine, but still wouldn't reimburse me for the fish.
- GLGerman LobatonOct 26, 20254.0A decent place to go for pet needs.
- MSMelanie SiegelOct 18, 20255.0Mike, store manager took the time to listen to my needs and make recommendations that worked for me.
- SHsadiqa hallOct 13, 20255.0It was a ok trip
Frequently Asked Questions About Petco
Does the Petco Irondequoit location have a vet hospital?
Yes, Petco Irondequoit has a full-service vet hospital.
Does Petco Irondequoit offer vaccinations?
Yes, Petco Irondequoit provides vaccinations.
Does Petco Irondequoit offer curbside pickup?
Yes, curbside pickup is available at Petco Irondequoit. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Irondequoit Petco?
Hamster and guinea pig prices vary by location. Call your Irondequoit Petco at 5854670310 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Irondequoit sell dogs?
No, Irondequoit Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What veterinary services does Petco Irondequoit offer?
Petco Irondequoit has a full-service vet hospital providing various veterinary services including vaccinations.
Does Petco Irondequoit provide vaccination services for pets?
Yes, vaccinations are available at Petco Irondequoit to keep your pets healthy.
Can I pick up my Petco Irondequoit order curbside?
Yes, curbside pickup is available at Petco Irondequoit for eligible products.
Does Petco Irondequoit sell dogs or cats?
No, Petco Irondequoit does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program at the store.
What are the operating hours of Petco Irondequoit?
Petco Irondequoit is open Monday through Saturday from 9 AM to 9 PM, and on Sunday from 9 AM to 7 PM.
Where is Petco Irondequoit located?
Petco Irondequoit is located at 2255 Ridge Rd E, Irondequoit, NY 14622.
Can I get same-day delivery from Petco Irondequoit?
Yes, Petco Irondequoit offers same-day delivery for your convenience.
Are there any coffee shops near Petco Irondequoit where I can relax?
Yes, Starbucks is nearby Petco Irondequoit where you can enjoy coffee before or after your visit.
What nearby places can help me with pet vaccinations near Petco Irondequoit?
The Vetco Vaccination Clinic is close to Petco Irondequoit, offering additional pet vaccination services.
If I need banking services near Petco Irondequoit, where can I go?
KeyBank and Citizens Bank are nearby Petco Irondequoit where you can handle your banking needs.