Petco

4.1
888 reviews

About

Pet StorePet supply store
Visit your Hartsdale Pet Store located at 324 N. Central Ave. South for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
324 N Central Ave S, Hartsdale, NY
10530, United States

Hours

Reviews

4.1
871 reviews
5 stars
504
4 stars
160
3 stars
73
2 stars
42
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with staff, citing rudeness, lack of assistance, and unprofessional behavior.

Grooming Issues

Numerous complaints about grooming services, including poor handling of pets, incorrect grooming techniques, and additional unexpected charges.

Store Cleanliness

Feedback indicated that the store cleanliness was inconsistent, with some customers noting dirty conditions and unpleasant odors.

Product Availability

Customers expressed frustration over stock issues, including items being out of stock or not available for online orders.

Positive Staff Interactions

Despite negative experiences, some customers praised specific staff members for their helpfulness and knowledge.
  • AW
    Amanda Welles
    4 days ago
    1.0
    Almost no stock available of just food for dogs
  • BR
    Blue reef
    Oct 26, 2025
    2.0
    For store dedicate to pets. Definitely lack interest in fresh and saltwater fish.
  • CL
    Cindi Lovaglio
    Oct 22, 2025
    5.0
    I didn't realize this Petco was 5 minutes from my job- now I'll be here all the time!! Very clean store. Very easy to find what I was looking for. Lots of variety of pet food- helpful to let clients know. (I work at an Animal Hospital😁) The staff is very friendly and very helpful. They will see me again. And again.
  • PW
    patricia wilson
    Oct 18, 2025
    1.0
    I brought my bichon frise, poodle mix dog there today for a bath haircut and nail grooming . The confirmation said he had long hair which he didn’t so he stated he was going to drop the price down . When I went to pick up my dog, he added a $20 charge because he did an express service which I did not ask for he said he finished in One hour and went straight to grooming my dog without going to other dogs and it wasn’t an hour and a half. I had to pay an additional $20 for an express which I didn’t ask for. He asked me to come back in 90 minutes so I asked him to show me what’s in the policy that states that I have to pay if he does it faster than what he initially said the time would be He said it was in the policy, but when I got my receipt to $20 was not on there. And my dog had extra hair sticking up off his face so he didn’t do a full trim, and one of his nails were longer than the others. I will not be going back there and it wasn’t the fact of the $20. It’s just the lies that he told me and when the cashier asked me do I want to leave him a tip? I said absolutely not. Because he already tried to get the tip from me with a false $20 charge. I will be going back to the groomers on Yonkers Avenue where they are courteous and honest with their pricing and they did an excellent job
  • PM
    Patricia Michilli
    Oct 16, 2025
    5.0
    I had an issue with my coupon and the sales associate in Hartsdale was very helpful. He called the customer service number and resolved the issue.

Frequently Asked Questions About Petco

Does the Petco Hartsdale location have a vet hospital?

No, Petco Hartsdale does not have a full-service vet hospital.

Does Petco Hartsdale offer vaccinations?

Yes, Petco Hartsdale provides vaccinations.