Business Details
About
Pet StorePet supply storePetco
Visit your Hartsdale Pet Store located at 324 N. Central Ave. South for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
879 reviews
5 stars
507
4 stars
160
3 stars
73
2 stars
42
1 star
97
What are people saying?
AI-generated from recent customer reviews
Grooming Issues
Numerous customers reported poor grooming experiences, including mishandling of pets, unexpected charges, and unsatisfactory results.
Customer Service
Many reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the service received.
Product Availability
Customers noted a lack of stock for various pet supplies, including food and fish, leading to frustration.
Store Cleanliness
Some customers mentioned cleanliness issues within the store, including unpleasant odors and disorganized displays.
Positive Staff Interactions
Despite negative experiences, some customers praised specific staff members for their helpfulness and knowledge.
- CPChris Pang3 days ago1.0I’ve been here twice once for grooming and once to pick up an online order. Both times the cashier (separate people) was extremely rude and unhelpful (groomer personnel were fine) For the grooming I asked if she could break a larger bill and she said acted like I was about to assault her from her reaction. Gave me an extremely snarky no and how I should go to the bank to do that, when I was just asking and I was fine if she said no. The online order issue was from the store inventory machine saying something wasn’t in stock when it was but the cashier could’ve been nicer/more helpful. I think I give people a large leash since I know how annoying retail jobs are but why stress yourself out coming here and being treated rudely by the cashier staff when you could go to the petsmart nearby where I haven’t had any issues.
- TSTya SairaDec 26, 20255.0I got my Alfie groomed with Edgar and it was wonderful. I was so nervous because my 9month old poodle is very nervous and anxious about everything. Not only did Edgar do a great job with Alfie’s cut but he assured me all will be fine and Alfie was in good hands. Thank you Edgar!! I don’t understand the bad rating for the grooming crew because I’ve gone before for nail trimming and they were all kind, respectful and informative.
- CAC AtkinsonDec 16, 20255.0I love shopping here! All the staff are helpful and I love the selection of products for my dog. Thank you Joanne for your help!
- TTTlc TlcDec 10, 20251.0This past weekend was a MOST disgraceful representation from Petco and I’m recording it here as well as a formal complaint. Edgar (I believe is his name – Latin gentleman, black hair with a more horizontally broad shaped head), aka the grooming “manager” was not only insulting, but rude, undermining and potentially running a scam for service up-charge. I came in for my appointment and the actual groomer – a taller latin guy, noted some areas of hair matting that would require an additional fee, upwards of 30$. Edgar calls me shortly after leaving to inform me that the upcharge & care would instead total over +200$. In seeking to understand his ambiguous pricing, Edgar went as far as to create series of lies about prior grooming appointments, stated that I have a history of not wanting to pay for my animals’ care, that my animal was aggressive and within that deceptive practice suggested my animal would suffer harm if they attempted to work on him. The worst of the interaction is his 1) Gross statement asserting that if I can’t pay the fee, I should come get my dog. 2) attempt to shift the blame to the tall groomer guy once I recognized he was the one behind the fiasco. 3) proceeds to put a false notice in my animals account “refer him out” which should block him from future Petco services. The whole thing was terribly upsetting, unacceptable customer service and extremely concerning if this is a shakedown operation Petco is using. He should be removed immediately, because he’s really slick/clever in using reverse psychology and incorporating Petco’s “policy” to enforce his behavior. My ~13lb dog has been getting care for the duration of his existence and none of the above is relatable. The 2 of them are shameful, removed vs rotated to another location. Unbelievably DISGUSTING!!
- KWKia WilliamsDec 8, 20251.0I visited Petco today to purchase crickets and unfortunately had a disappointing experience out of the many times I go there. The employee who assisted me spoke with a noticeably rude attitude, which made the interaction uncomfortable. I asked for 15 crickets, but each time I counted, it looked like there were only about 10. I shouldn't have to feel rushed or talked to with attitude when I'm simply trying to make a purchase. I hope future customers receive better service.
Frequently Asked Questions About Petco
Does the Petco Hartsdale location have a vet hospital?
No, Petco Hartsdale does not have a full-service vet hospital.
Does Petco Hartsdale offer vaccinations?
Yes, Petco Hartsdale provides vaccinations.
Does Petco Hartsdale offer curbside pickup?
Yes, curbside pickup is available at Petco Hartsdale. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Hartsdale Petco?
Hamster and guinea pig prices vary by location. Call your Hartsdale Petco at 9144210900 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Hartsdale sell dogs?
No, Hartsdale Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco located in Hartsdale?
Petco is located at 324 N Central Ave S, Hartsdale, NY 10530.
What are the operating hours of Petco Hartsdale?
Petco Hartsdale is open Monday to Saturday from 9:00 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
Does Petco Hartsdale offer curbside pickup and same-day delivery?
Yes, Petco Hartsdale offers both curbside pickup and same-day delivery services.
Can I get pet vaccinations at Petco Hartsdale?
Yes, Petco Hartsdale provides vaccination services for pets.
Does Petco Hartsdale have a full-service veterinary hospital?
No, Petco Hartsdale does not have a full-service vet hospital.
Does Petco Hartsdale sell dogs and cats?
No, Petco Hartsdale does not sell dogs or cats. You can meet adoptable dogs and cats through the Petco Love program with local shelters at the store.
What are some dining options near Petco in Hartsdale?
Nearby dining options include Villaggio Italiano Pizza, Shake Shack, Domino's Pizza, BBQ Chicken Hartsdale, and Tous Les Jours bakery and coffee shop, perfect for grabbing a meal before or after your visit to Petco.
Are there veterinary services close to Petco Hartsdale?
Yes, Vetco Vaccination Clinic is nearby for additional veterinary care and services.
Where can I find pet grooming and training services near Petco?
Petco itself offers pet grooming, and there are nearby services such as Petco pet groomer and dog trainer locations close to the Hartsdale store.
What nearby amenities could I visit while shopping at Petco Hartsdale?
Near Petco Hartsdale, you can visit the USPS Collection Point for mailing services, Michaels Stores for arts and crafts, or relax at Amazing Lash Studio beauty salon after shopping for pet supplies.