Petco

4.3
1186 reviews

About

Pet StorePet supply storePetco
Visit your Greece Pet Store located at 2373 Ridge Road West for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2373 Ridge Rd W, Greece, NY
14626, United States

Hours

Reviews

4.3
1,176 reviews
5 stars
765
4 stars
215
3 stars
101
2 stars
20
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Dalton.

Grooming Issues

Several reviews expressed dissatisfaction with grooming services, citing unprofessional behavior and poor outcomes.

Product Availability

Customers appreciated the wide selection of pet products and the store's ability to meet their needs.

Cleanliness

The store was frequently noted as clean and well-organized, contributing to a positive shopping experience.

Aquatics Concerns

There were serious complaints regarding the condition of the aquatics section, with reports of poor fish care and unsanitary conditions.
  • DB
    Daniel Barnett
    1 day ago
    5.0
    Staff was very helpful in advising what I would need in adopting a cat
  • MM
    mikeysmom87
    4 days ago
    1.0
    I called to ask about a snake and the manager used caller ID to look up my name
  • CW
    Chawanna Wilson
    Dec 29, 2025
    1.0
    We had a appointment with the vet today and was not notified that it was canceled we took our new puppy out that had him at risk due to this I will not use this location very unprofessional
  • LL
    Lori Lombardo
    Dec 27, 2025
    5.0
    Thank you for taking my $25 coupon / gift card that I received from 24hr pet watch. Branson Missouri Petco location refused it.
  • AT
    Angel Torres
    Dec 20, 2025
    1.0
    DO NOT RECOMMEND the grooming department with the grooming manager named Rachel at the Greece location was very nasty unwelcoming not professional. Knowing that a pet may need some time to acclimate to the surroundings, she was very quickly dismissing my sweet dog. In my opinion she should not be working with customers pets at all. Your pet deserves a professional, warm & friendly service.

Frequently Asked Questions About Petco

Does the Petco Greece location have a vet hospital?

Yes, Petco Greece has a full-service vet hospital.

Does Petco Greece offer vaccinations?

Yes, Petco Greece provides vaccinations.