Petco

4.3
1167 reviews

About

Pet StorePet supply store
Visit your Greece Pet Store located at 2373 Ridge Road West for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2373 Ridge Rd W, Greece, NY
14626, United States

Hours

Reviews

4.3
1,157 reviews
5 stars
751
4 stars
214
3 stars
100
2 stars
20
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and knowledgeable, with several customers highlighting specific employees for their exceptional service.

Grooming Services

While many customers praise the grooming services, there are notable complaints regarding inconsistent quality and poor customer service experiences during grooming appointments.

Store Cleanliness

Customers consistently report that the store is clean and well-organized, making it easy to find products.

Product Availability

The store is recognized for having a wide selection of pet products, with many customers noting that they can find everything they need for their pets.

Aquatics Section Issues

There are serious concerns about the condition of the aquatics section, with reports of unsanitary conditions and unhealthy fish.
  • AB
    Amber B
    4 days ago
    5.0
    I took both my boys here they did a excellent job on them I definitely recommend petco grooming very friendly and patient did a amazing job on them both
  • EM
    Ella McLaughlin
    5 days ago
    5.0
    Such an awesome store! The staff are always kind and very friendly:)
  • MB
    McKenzie Berleue
    Nov 11, 2025
    5.0
    Dalton and the cashier helped out a lot I really appreciated dalton carrying the 40 gal tank to the car for me
  • SP
    S. Lynn Penwright
    Nov 9, 2025
    5.0
    Staff ever so helpful and knowledgeable.Hats off to Dalton and the rest!
  • FF
    fallguypat
    Oct 29, 2025
    5.0
    Petco in Greece has been our go-to spot for everything we need to keep our pets happy, healthy, and spoiled — and they’ve never let us down. Whether it’s food, treats, toys, or the random little things that pop up when you live with a small zoo, they always seem to have what we’re looking for. The store is clean and well-organized, which makes finding what we need easy, and the staff is always willing to help or point us in the right direction if we’re looking for something specific. We’ve got a house full of personalities — cats, a dog, and more — and Petco’s variety really makes it easy to shop for all of them in one trip. But the real standout here is the grooming services for our dog, Mima. The team treats her with care, patience, and kindness every time she’s in. She always comes out looking great and smelling fresh — and more importantly, she’s not stressed or anxious from the experience. That kind of care is rare and means the world to us. It’s just one of those places that quietly makes life easier. No drama, no hassle, just good service and a reliable experience every time. Definitely five stars from us — and a tail wag from Mima, too.

Frequently Asked Questions About Petco

Does the Petco Greece location have a vet hospital?

Yes, Petco Greece has a full-service vet hospital.

Does Petco Greece offer vaccinations?

Yes, Petco Greece provides vaccinations.