Petco

4.3
1079 reviews

About

Pet supply store
Visit your Garden City Park Pet Store located at 2300 Jericho Turnpike for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2300 Jericho Tpke, Garden City Park, NY
11040, United States

Hours

Reviews

4.3
1,054 reviews
5 stars
666
4 stars
223
3 stars
68
2 stars
26
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers appreciated the wide selection of products available, although some noted issues with stock levels and availability of specific items.

Grooming Services

Mixed reviews on grooming services; while some customers had positive experiences, others reported dissatisfaction with the quality of grooming and lack of communication.

Aquatic Department

The aquatic section received positive feedback for knowledgeable staff and good selection, but concerns were raised about the maintenance of fish tanks.

Store Cleanliness

The store was generally described as clean and well-organized, though some customers reported issues with the cleanliness of the bathrooms.
  • NS
    N S
    3 days ago
    5.0
    This is the only petco I’m comfortable with ,Frankie & Brian are deff the best ! Helped me a lot and extremely informative .
  • MB
    Mb Burke
    6 days ago
    5.0
    The employees are always friendly & helpful .
  • CC
    Cassone28
    Nov 16, 2025
    1.0
    Very bad customer service. Unpleasant experience. My daughter was excited to get a small bird and I went to get it here at Petco. I ask the person at the front desk if someone can come get me the bird out of the cage, she said someone will come after 1/2 hour waiting no one came I ask another worker and she said the manager will come. Overall after waiting again no one ever came . Very unprofessional staff.
  • LS
    LiLi Sol
    Nov 10, 2025
    5.0
    Awesome staff. Steve was so helpful and informative in regards to our Russian tortoise. I got more information from him than I did the vet we brought her to. He was wonderful and so friendly! Made our stop in the store quick and easy by helping us find the right lighting for girl.
  • LC
    Lexi C
    Oct 27, 2025
    5.0
    The people who work in the fish area of this petco are extremely knowledgeable and helpful every-time I come in, thank you!

Frequently Asked Questions About Petco

Does the Petco Garden City Park location have a vet hospital?

No, Petco Garden City Park does not have a full-service vet hospital.

Does Petco Garden City Park offer vaccinations?

Yes, Petco Garden City Park provides vaccinations.