Banfield Pet Hospital

4.4
69 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery,  our full-service pet hospital is committed to the long-term health of your pet.  Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
1280 Broadhollow Rd, Farmingdale, NY
11735, United States

Hours

Reviews

4.4
69 reviews
5 stars
51
4 stars
9
3 stars
1
2 stars
0
1 star
8
  • CO
    Christina Owens
    Nov 15, 2025
    5.0
    The entire staff at the 7 Daughter's Banfield location are incredible. Very friendly and caring. The vets are thorough and focus on whole health. I trust my pets will be taken care of with them.
  • MM
    Melissa Madsen
    Oct 7, 2025
    5.0
    Had a wonderful experience with Dr. Stephanie Monroe. She knew exactly what to do, was so patient , knowledgeable and made sure my dog and myself were comfortable and understood all before leaving. This was my 4th vet visit in 1 month, and she fixed the problem in 5 mins. Entire staff working today was friendly and welcoming. So glad I made my appt with her. Thank you!
  • SH
    Shameka Henry
    Sep 15, 2025
    1.0
    I stood in line for 12 mins waiting to check in. The receptionist was on the phone while several people were waiting to check in. When I finally got to the desk I was told I was late and had to reschedule. The receptionist went back and forth with me about the late policy. I explained I was not late and that several people were in front of me. Which she knew, she saw me walk in and wait. I was told I had to reschedule. I chose to take my business elsewhere.
  • KG
    Kaia Gianino
    Sep 12, 2025
    1.0
    Horrendous customer service. Extraordinarily expensive memberships they claim cover all these extra tests, until you need them - then nothing is covered. Just now they said I needed a very expensive test outside of my membership, my mother just confirmed my dog already had this test two weeks ago. So they clearly don’t care about the animals that we would die for. My dog needs emergency care and we’ve had tests for weeks and nothing has improved. This is the urgent care of “pet hospitals” no one here cares about helping at all, and their customer service is horrendous. I watched as my mother called repeatedly and then saw the front desk LOWER THE VOLUME / SILENCE THE CALL. She had to call back to back to back just to update the information to my name. My family’s money has been wasted as my dog only gets worse with no answers. Oh and I’m writing this as we wait for help in the office (it’s been 30 minutes) Go anywhere else.
  • JB
    Jennifer Boston
    Sep 10, 2025
    5.0
    Love Dr. Brew have been going to her since my oldest pup.was about 1 and now he is 8 years old. He loves her our new addition loves her and we have been following her since we found her in Valley Stream. Staff is always amazing! Couldn't be more grateful.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.