Fairport Animal Hospital

4.4
206 reviews
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About

Veterinarian
Located in Fairport, NY and serving in the entire region, Fairport Animal Hospital is all about providing top quality veterinarian service while educating you on how to best take care of your pet. We know how stressful it can be when something isn’t right with your furry friend. As a trusted resource in the region, our entire team is well trained to provide comprehensive, compassionate care. We specialize in avain, exotic and small animals and have made many friends since we’ve opened our doors. Come see the Fairport Animal Hospital difference for yourself. We look forward to welcoming you. Whether you have a rare bird or small animal that is less common, our seasoned and expertly trained team can help.

Location

Fairport Animal Hospital
117 North Main Street, Fairport, NY
14450, United States

Hours

Reviews

4.4
206 reviews
5 stars
163
4 stars
15
3 stars
6
2 stars
0
1 star
22

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness, compassion, and thoroughness in handling their pets' health issues.

Exotic Pet Concerns

Several reviews highlighted dissatisfaction with the care provided for exotic pets, indicating incomplete examinations and misdiagnoses.

Appointment Availability

Customers expressed frustration with the difficulty in securing timely appointments, especially for urgent cases.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding specific staff members and the handling of certain situations, leading to a mixed overall perception.
  • MB
    Morrissa Bankes
    Dec 27, 2025
    5.0
    First experience at the office was great. Staff were friendly and Dr.Ortez is so patient and detailed couldn’t be happier. She even called me on a Saturday to let me know the results. Highly recommend!!
  • DP
    Deborah Price
    Dec 4, 2025
    1.0
    My sister and mom’s experience with this vet has been disgraceful. My mom called about 2 yrs ago and her dogs eye was hanging out of his head due to an accident and they gave her a 4 pm appt when she called at 11am. Also. She’s 88 years old and had to hold her dogs eye in until then My sister called yesterday to have her cat put down and they had no appts yesterday or today???? Shouldn’t that be something you squeeze in? Such a disgrace.
  • LG
    Louis Gordnier
    Oct 31, 2025
    5.0
    I had a great experience here with my ferrets. I had a very hard time trying to find an exotic veterinarian that was taking new pets, but Fairport Animal Hospital was able to get me in only waiting a month. The prices are very reasonable and the doc was very willing to chat and answer any questions. Would recommend!!
  • SM
    Steve Moore
    Sep 27, 2025
    5.0
    The team was ready for our appointment
  • ED
    Emma DeCotis
    Aug 31, 2025
    5.0
    Dr. Ortez is wonderful and very caring. And everyone who works there is also compassionate, helpful, and kind. Thank you all for everything you do each day.

Frequently Asked Questions About Fairport Animal Hospital

What types of animals does Fairport Animal Hospital specialize in?

Fairport Animal Hospital specializes in avian, exotic, and small animals, providing expert care for less common pets.

Where is Fairport Animal Hospital located?

The hospital is located at 117 North Main Street, Fairport, NY 14450, USA.