Located in Fairport, NY and serving in the entire region, Fairport Animal Hospital is all about providing top quality veterinarian service while educating you on how to best take care of your pet. We know how stressful it can be when something isn’t right with your furry friend. As a trusted resource in the region, our entire team is well trained to provide comprehensive, compassionate care. We specialize in avain, exotic and small animals and have made many friends since we’ve opened our doors. Come see the Fairport Animal Hospital difference for yourself. We look forward to welcoming you. Whether you have a rare bird or small animal that is less common, our seasoned and expertly trained team can help.
Many customers praised the staff for their kindness, compassion, and thoroughness in handling their pets' health issues.
Exotic Pet Concerns
Several reviews highlighted dissatisfaction with the care provided for exotic pets, indicating incomplete examinations and misdiagnoses.
Appointment Availability
Customers expressed frustration with the difficulty in securing timely appointments, especially for urgent cases.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding specific staff members and the handling of certain situations, leading to a mixed overall perception.
MB
Morrissa Bankes
Dec 27, 2025
5.0
First experience at the office was great. Staff were friendly and Dr.Ortez is so patient and detailed couldn’t be happier. She even called me on a Saturday to let me know the results. Highly recommend!!
DP
Deborah Price
Dec 4, 2025
1.0
My sister and mom’s experience with this vet has been disgraceful. My mom called about 2 yrs ago and her dogs eye was hanging out of his head due to an accident and they gave her a 4 pm appt when she called at 11am. Also. She’s 88 years old and had to hold her dogs eye in until then
My sister called yesterday to have her cat put down and they had no appts yesterday or today???? Shouldn’t that be something you squeeze in? Such a disgrace.
LG
Louis Gordnier
Oct 31, 2025
5.0
I had a great experience here with my ferrets. I had a very hard time trying to find an exotic veterinarian that was taking new pets, but Fairport Animal Hospital was able to get me in only waiting a month. The prices are very reasonable and the doc was very willing to chat and answer any questions. Would recommend!!
SM
Steve Moore
Sep 27, 2025
5.0
The team was ready for our appointment
ED
Emma DeCotis
Aug 31, 2025
5.0
Dr. Ortez is wonderful and very caring. And everyone who works there is also compassionate, helpful, and kind. Thank you all for everything you do each day.
Frequently Asked Questions About Fairport Animal Hospital
What types of animals does Fairport Animal Hospital specialize in?
Fairport Animal Hospital specializes in avian, exotic, and small animals, providing expert care for less common pets.
Where is Fairport Animal Hospital located?
The hospital is located at 117 North Main Street, Fairport, NY 14450, USA.
What are the business hours of Fairport Animal Hospital?
The hospital is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 12:00 PM, and closed on Sundays.
How can I contact Fairport Animal Hospital?
You can reach them by phone at +1 585-388-1070 or email at info@fairportanimalhospital.com.
When was Fairport Animal Hospital established?
Fairport Animal Hospital was established in 2010.
Does Fairport Animal Hospital provide educational resources for pet owners?
Yes, the hospital is committed to educating pet owners on how to best take care of their pets for comprehensive and compassionate care.
Are there any pet grooming services near Fairport Animal Hospital?
Yes, Spoiled Rotten Doggie Day Spa and Grooming By The Canal offer pet grooming services near Fairport Animal Hospital, making it convenient to care for your pet in one area.
What dining options are available near Fairport Animal Hospital?
Nearby options include Fairport Village Inn, Faircraft Brauhaus, and Compane Trattoria, where visitors can enjoy a meal or a drink before or after their visit.
Are there any fitness or recreational facilities close to Fairport Animal Hospital?
Yes, D1 Training Fairport, Challenge Athletics, and Fairport Pickleball Club are nearby for fitness and recreational activities, ideal for pet owners looking to stay active.
Where can I find beauty and spa services near Fairport Animal Hospital?
Beauty and spa services nearby include The Hair Project, La Bella Vita Day Spa Inc., Evolutions Salon, and Crystal Nails & SPA, providing excellent personal care options close to the hospital.