Visit your East Elmhurst Pet Store located at 7507 31st Avenue for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, there were several complaints about rudeness and lack of attention from employees.
Checkout Experience
Numerous reviews highlighted long wait times at checkout due to understaffing, with customers expressing frustration over the slow service.
Store Cleanliness
Many customers noted the store's cleanliness and organization, appreciating the well-kept environment.
Product Availability
Customers reported issues with product availability, particularly for specific pet food items, leading to dissatisfaction with inventory management.
Grooming Services
Grooming services received mixed reviews; while some customers were satisfied with the care their pets received, others reported negative experiences with specific groomers.
YS
Yubran Sandoval
2 days ago
3.0
They need run the store with better service at the registers.
Maybe they need to hire more staff to service the customer through the whole area.
KK
Kara Daumont (Kmurdas)
Jan 4, 2026
4.0
Very large has everything u could need b for your pet helpful staff a little busy....
CM
Carlos J. Montero
Jan 2, 2026
3.0
The service Great. I'd say fantastic. However the people in that neighborhood very ordinary people. Pushing when in line. Looking to talk to anyone. Very annoying but the worst part is that kind of customers when reach the cashiers instead of having consideration to the long line. They star talking Looking for conversation with the cashier to everyone to listen their stupid stories. Bad experience. Like I said the service Great it's just the neighborhood's people who mess everything up. We'll never go back to the store location again.
MM
Michael
Dec 27, 2025
5.0
The associate was very helpful and assisted me with setting up my APP with Petco. He also found that I had an account and I had several coupons to use...this saved me alot. I appreciate his assistance and patience.
JL
Jose lopez
Dec 20, 2025
5.0
Workers are very helpful and informative. Also ready to help. All I know is the cat aspect of the Petco but I’ll assume the rest of the store is on the same level of quality service. So give them a shot.
Does the Petco Jackson Heights location have a vet hospital?
No, Petco Jackson Heights does not have a full-service vet hospital.
Does Petco Jackson Heights offer vaccinations?
Yes, Petco Jackson Heights provides vaccinations.
Does Petco Jackson Heights offer curbside pickup?
Yes, curbside pickup is available at Petco Jackson Heights. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Jackson Heights Petco?
Hamster and guinea pig prices vary by location. Call your Jackson Heights Petco at 7184461061 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Jackson Heights sell dogs?
No, Jackson Heights Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What types of pet care services does Petco in Jackson Heights offer?
Petco Jackson Heights offers premium pet foods, expert training, and vaccination services for pets.
Where is Petco Jackson Heights located?
Petco Jackson Heights is located at 7507 31st Ave, East Elmhurst, NY 11370.
Does Petco Jackson Heights have a full-service veterinary hospital?
No, Petco Jackson Heights does not have a full-service veterinary hospital.
Are vaccinations available at Petco Jackson Heights?
Yes, Petco Jackson Heights provides vaccinations for pets.
Can I use curbside pickup at Petco Jackson Heights?
Yes, curbside pickup is available for eligible products at Petco Jackson Heights.
What are the operating hours of Petco Jackson Heights?
Petco Jackson Heights is open Monday through Wednesday and Friday through Sunday from 9:00 AM to 9:00 PM, and Thursday from 9:00 AM to 8:00 PM.
Does Petco Jackson Heights sell dogs or cats?
No, Petco Jackson Heights does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program partnered with local animal welfare organizations.
What nearby locations can I visit related to pet health when I come to Petco Jackson Heights?
You can visit the nearby Vetco Vaccination Clinic for additional veterinary services or Just Food For Dogs for specialized pet food options.
How can nearby real estate agencies benefit me if I am moving to the Petco Jackson Heights area?
Several nearby real estate agencies such as Keller Williams Realty Landmark II and The Ferrara Team can help you find a home close to Petco Jackson Heights for convenient access to all your pet care needs.
Are there entertainment or food options near Petco Jackson Heights that I can enjoy before or after shopping?
Yes, nearby eateries like Mr Bruno’s pizza and seafood restaurant, Carvel ice cream, and J.J. Garden Chinese restaurant offer great dining options near Petco Jackson Heights.