Petco

4.2
788 reviews

About

Pet StorePet supply storePetco
Visit your Dewitt Pet Store located at 3150 Erie Blvd East for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3150 Erie Blvd E, Dewitt, NY
13214, United States

Hours

Reviews

4.2
778 reviews
5 stars
473
4 stars
145
3 stars
76
2 stars
24
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed; while some customers praised friendly and helpful employees, others reported rude behavior and poor service.

Product Availability

Customers noted a good selection of products, but there were frequent complaints about stock issues and limited availability of specific items.

Store Cleanliness

Many reviews highlighted the store's cleanliness and organization, contributing positively to the shopping experience.

Grooming Services

Grooming experiences varied significantly, with some customers expressing satisfaction while others reported poor treatment and long wait times.

Pricing Concerns

Several customers mentioned high prices and discrepancies between online and in-store pricing, leading to dissatisfaction.
  • KS
    Kristin S
    Dec 18, 2025
    5.0
    Got me what I needed when I needed it the most! I really appreciate the people who were working tonight <3 thank you from me and my sugar gliders
  • JH
    Julie Harmon
    Dec 18, 2025
    1.0
    I went in to buy a 5 gallon betta tank and supplies for a betta that needed a larger tank and a .49 cent feeder goldfish for a garter snake. The very rude chick flatly refused to sell me the goldfish because "I required a 20 gallon that had been set up for at least 24 hours". Um, no. Its a FEEDER goldfish. For a SNAKE. I left over 100 dollars worth of products in the store because they wouldn't sell a feeder goldfish to be feed to a snake. I've spent thousands at Petco. They won't get another penny from me, both because of their extremely unprofessional help and her anti-snake policies.
  • JM
    Joelene Merritt
    Nov 29, 2025
    5.0
    Lisa is a wonderful, she helped us out big time. With a new puppy we were a little lost but Lisa gave wonderful tips and tricks for raising.
  • KG
    Kristen Gibson
    Nov 25, 2025
    3.0
    The staff is relatively friendly. I enjoy dealing with Jax and the lady with the NYC accent the most. Feline products are lacking in quantity and quality, which is disappointed.
  • KR
    Kenneth Regner
    Nov 23, 2025
    1.0
    Poor interaction with an employee. Difficult for her to comprehend

Frequently Asked Questions About Petco

Does the Petco Dewitt location have a vet hospital?

No, Petco Dewitt does not have a full-service vet hospital.

Does Petco Dewitt offer vaccinations?

Yes, Petco Dewitt provides vaccinations.