Petco

4.3
593 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Commack Pet Store located at 30 Veterans Memorial Hwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
30 Veterans Memorial Hwy, Commack, NY
11725, United States

Hours

Reviews

4.3
584 reviews
5 stars
355
4 stars
127
3 stars
49
2 stars
10
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of individual employees going above and beyond.

Store Cleanliness

The store is generally reported as clean and well-stocked, although there are some concerns about the care of certain animals.

Product Availability

Customers appreciate the variety of products available, though some noted specific items were out of stock or not available.

Negative Experiences

A few customers reported poor service experiences, particularly regarding management interactions and issues with animal care.

Grooming Services

Grooming services received positive feedback for quality and staff attentiveness, although some customers felt prices were high.
  • CN
    Cindy Nash
    3 days ago
    5.0
    Everyone was very pleasant. As most of the time, Petco had the dog food I went there for.
  • LS
    Lauren S
    Nov 16, 2025
    1.0
    I went to this Petco location a few days ago as I always do to get my dogs some food. I stopped by the grooming salon just to check it out and was really unsettled by what I saw. One of the groomers was being rough with a dog and yelling at it in a way that made me very uncomfortable. The dog looked terrified. I went to the manager to mention it because I assumed it would be handled right away, but nothing seemed to come of it. My concern didn’t feel taken seriously at all. I love animals and I come to places like Petco expecting them to be treated gently and safely, but after what I witnessed I’m not sure I trust this location anymore. It really feels like they’re willing to overlook things that should never be ignored in a grooming salon. I don’t feel comfortable describing the groomer, but I am sure management will know exactly who this is about!!!!!!
  • RB
    Robin Bliss
    Nov 13, 2025
    5.0
    Absolutely the nicest, pet-loving staff in this store. My dog loves the groomers here. No stress!
  • JJ
    J
    Oct 31, 2025
    5.0
    I like the Vetco. Up front pricing, get what you want ,and no office visit charge. Save $80.00 from office visit charge and buy your baby treats and toys.
  • MM
    Melanie Magnani
    Oct 25, 2025
    5.0
    AJ at the commack store in the fish department helped me for over an hour with every question I had and anything I needed I came in to get fish and I walked out a very happy costumer with fish I wanted and like thank you all for all the help make sure AJ gets the appreciation he deserves.

Frequently Asked Questions About Petco

Does the Petco Commack location have a vet hospital?

No, Petco Commack does not have a full-service vet hospital.

Does Petco Commack offer vaccinations?

Yes, Petco Commack provides vaccinations.