Petco

Reviews

• RT

  Ryan (THxL)

  3 days ago
  4.0
  I must say the staff here are friendly, patient, and professional. However, many shelves were empty. I'm not sure whether the items were sold out or not, but the store looked quite bare and almost as if it were about to close down, which slightly discouraged me from shopping further.
• LK

  Lia Kal

  Feb 4, 2026
  5.0
  People at my Petco are genuinely nice and helpful. Never had an issue. Witnessed a woman disrespecting a young associate and he maintained professionalism
• PM

  Peter Morocho

  Feb 3, 2026
  1.0
  Employee named Maria is very rude, very disrespectful and doesn’t show great customer service
• UL

  ULY. Liuny

  Jan 31, 2026
  1.0
  This is my second time bringing my dog here for a haircut and grooming. The first time was a great experience and it's also very close to my home. I also buy my dog's food here. But I won't be coming back after this time. I clearly stated that I don't like the dog's fur to be cut too short. I need to keep the dog's ears, limbs and tail long. Its face should be round. Because the first time they spent over three hours and I got the look I wanted for my dog. But this time they only spent a little over an hour. When I came back to see it, I was really shocked by how ugly it looked. It was nothing like what I wanted. The fur on its legs was cut in a mess and I even saw a cut inside its ear when I got home. I was really furious.
• LR

  Lucille Rodriguez

  Jan 16, 2026
  1.0
  If I could give ZERO stars, I would. Petco keeps declining everyday! Empty shelves... which not so bad BUT If I am placing an online order, at a minimum PLEASE CARRY the items you are showing you have in STOCK! IF NOT- UPDATE YOUR WEBSITE!!! Is that SO HARD to do?? This is the 5th time I've ordered, and either 75% of my items get cancelled just because you don't have them in stock, or DoorDash steals the order, or, as it happened last night! I ordered at 3PM so my food could be delivered between 6-8pm... I am still WAITING!!!! I called, gave my name and salesperson kept asking my name again despite me asking 2 times if it was EASIER to give him my order # instead.....NO! he didn't bother! instead he said my order was picked up and I should be receiving it before 9PM!!!!! without checking my order number and I am still WAITING! If you don't have anything to sell online or the proper system structure to receive and dispatch orders, WHY in the world do you keep taking people's money while PETS go hungry while waiting for an order that WILL NEVER ARRIVE???

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