Petco

4.2
1022 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Canandaigua Pet Store located at 324 Eastern Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
324 Eastern Blvd, Canandaigua, NY
14424, United States

Hours

Reviews

4.2
1,008 reviews
5 stars
583
4 stars
228
3 stars
79
2 stars
40
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is generally positive, with many customers praising helpful and knowledgeable employees, though there are notable complaints about rude service and poor communication.

Grooming Issues

Several reviews highlight significant problems with grooming services, including cancellations, unprofessional behavior, and inexperienced staff leading to poor treatment of pets.

Product Availability

Customers frequently reported issues with product availability, including discrepancies between online listings and in-store stock, leading to frustration.

Store Conditions

Some reviews express concern over the cleanliness and organization of the store, with reports of unsanitary conditions for animals and a lack of staff presence.

Pricing Concerns

Many customers noted high prices compared to competitors, with some feeling misled about membership benefits and discounts.
  • MR
    Matt Reed
    Jan 6, 2026
    5.0
    Very kind and helpful.
  • CR
    Cate Roth
    Jan 4, 2026
    3.0
    I stood at the counter waiting for someone to check me out for about 10 minutes!
  • RS
    Richard Shannon
    Dec 31, 2025
    5.0
    Savanna and the whole staff did a wonderful job with our Labbrador Molly's Mini Make Rover today! Molly was very content and tended to perfectly! Thank You So Much!!!
  • KG
    Kris Gress
    Dec 28, 2025
    2.0
    Went to buy horn worms for our bearded dragons. Containers are supposed to be a 4 count, NONE of the 8 containers there had 4, and 2 of them were empty. This is not the first time we have come across this at this store either.
  • BH
    Bridgett Herndon
    Dec 18, 2025
    5.0
    Our cashier, Emma was so friendly and helpful. she went above and beyond to help us and other customers after us.

Frequently Asked Questions About Petco

Does the Petco Canandaigua location have a vet hospital?

Yes, Petco Canandaigua has a full-service vet hospital.

Does Petco Canandaigua offer vaccinations?

Yes, Petco Canandaigua provides vaccinations.