Petco

4.4
648 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Camillus Pet Store located at 178 Township Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
178 Township Blvd, Camillus, NY
13031, United States

Hours

Reviews

4.4
634 reviews
5 stars
425
4 stars
115
3 stars
43
2 stars
11
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their knowledge and willingness to assist.

Grooming Issues

Several reviews mentioned poor experiences with grooming appointments, including scheduling errors and unprofessional service.

Store Cleanliness

Customers reported unsanitary conditions in the store, particularly in the restrooms and fish tanks, indicating a need for better maintenance.

Product Availability

While some customers appreciated the variety of products, others noted low inventory levels and specific items being out of stock.

Pricing Concerns

Some customers found prices to be high compared to competitors, while others appreciated the sales and discounts offered.
  • LL
    Lexa
    2 days ago
    1.0
    Store has NJ Giants apparel for dogs but no Buffalo Bills apparel. 154 miles to Orchard Park, 250 miles to East Rutherford. If the manager is this bad at geography and lets their personal biases seep into how they run the store, why trust any of the services? Given that most of the recent reviews are about how gross or ill-managed the store is, there seems to be some merit here.
  • MF
    M.J. Foster
    Nov 10, 2025
    5.0
    Good selection
  • AD
    Alandra Douglas
    Nov 5, 2025
    1.0
    I usually never have a problem coming in here but today I walked in to get feeder insects for my bearded dragon and as soon as I lifted a caterpillar container I was swarmed by fruit flies 🤢and there were maggots and maggot eggs all over the shelf. There were fruit flies and maggots also inside of the containers with the feeder insects (which appeared to be dead for some time). Does not appear to be well maintained. There were feeder insects inside of the mini fridges just below the shelf that appeared untouched but it just wasn't worth the risk. Hopefully this is remedied soon.
  • KM
    Kendell Mcmillan
    Oct 31, 2025
    5.0
    They the best
  • JF
    Jolene Foster
    Oct 28, 2025
    5.0
    Such nice people and customer assistance I was going to get a new hamster and the person who helped was so nice and the hamster I was interested in was actually one of her favorites, but she was so nice about it and said he was super sweet and friendly, she was telling the truth... This hamster is probably one of my favorites so far, I don't think I have ever had such a good experience at any other store!

Frequently Asked Questions About Petco

Does the Petco Camillus location have a vet hospital?

Yes, Petco Camillus has a full-service vet hospital.

Does Petco Camillus offer vaccinations?

Yes, Petco Camillus provides vaccinations.