Petco

4.3
923 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Buffalo Pet Store located at 1459 Niagara Falls Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1459 Niagara Falls Blvd, Buffalo, NY
14228, United States

Hours

Reviews

4.3
909 reviews
5 stars
550
4 stars
201
3 stars
88
2 stars
31
1 star
39

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, helpful, and knowledgeable.

Store Cleanliness

The store is frequently described as clean, organized, and well-stocked.

Grooming Services

While many customers had positive experiences with grooming, there were some complaints about specific grooming incidents.

Product Availability

Customers noted that the store generally has a good selection of products, although some mentioned higher prices compared to competitors.

Customer Service Issues

A few reviews highlighted negative experiences with customer service, particularly regarding appointment management and staff availability.
  • SW
    Stephen Webb
    Nov 13, 2025
    5.0
    Needed some soft puppy food and a house lead. I was greeted promptly as I entered and directed to what I needed. I was in and out in 10 minutes and even had a minute to find something I wasn't really there for. Well done.
  • AA
    a a
    Nov 4, 2025
    1.0
    They make up store policies that are not listed online. My dog needs meds to calm him down for a haircut. I told the person behind the desk and she said I can't cut the dog's hair now. I asked her to find me the policy online where it says that and she could not. Called the corporate number they also could not find the policy. Don't waste your time going here
  • JT
    John Trainor
    Oct 22, 2025
    5.0
    Store was clean, well stocked and staff were friendly. They also had a great sale on Halloween costumes which made it very affordable
  • MG
    Martha Garcia
    Oct 14, 2025
    4.0
    The sales person at the register was friendly and helpful. She asked and offered my pup a treat while we were in line paying.
  • TD
    Ted Dormeyer
    Oct 2, 2025
    5.0
    The staff is always helpful and pleasant, all products are always available that I need and the store looks awesome and clean everytime !

Frequently Asked Questions About Petco

Does the Petco Green Acre location have a vet hospital?

No, Petco Green Acre does not have a full-service vet hospital.

Does Petco Green Acre offer vaccinations?

Yes, Petco Green Acre provides vaccinations.