Petco

4.3
1326 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Buffalo Pet Store located at 330 Orchard Park Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
330 Orchard Park Rd, Buffalo, NY
14224, United States

Hours

Reviews

4.3
1,308 reviews
5 stars
805
4 stars
279
3 stars
135
2 stars
35
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, although there were some complaints about rudeness and lack of assistance during busy times.

Product Selection

The store offers a wide variety of pet supplies and food, with many customers appreciating the extensive selection available.

Grooming Services

Grooming services received mixed reviews; while some customers were very satisfied with the grooming quality, others reported issues with scheduling and service.

Cleanliness and Organization

The store is generally noted for being clean and well-organized, although there were some concerns about specific areas needing attention.

Issues with Live Animals

Several customers reported negative experiences related to the health of live animals purchased, indicating a need for better care and communication regarding animal health.
  • MS
    Mary Stankiewicz
    Nov 13, 2025
    5.0
    Staff at West Seneca location always helpful & pleasant!! I have several varieties of pets, and able to fill all my needs in one delightful spot
  • JW
    Jessica Wells
    Nov 12, 2025
    3.0
    Good location and good people working there but they always run out of thing I need fast and then it seems to take forever to get it back in stock
  • CR
    Cindy Rutecki
    Nov 5, 2025
    4.0
    Our training with Jessie is going well. She is very knowledgeable and her love of animals shows. My only complaint has nothing to do with the class itself, it's the setup. There should be a separate room large enough to accommodate the commands being taught, without the distraction of shoppers walking by with their pets. It's not an ideal situation, had I known the classes would be held in a location like that I would have probably booked with another facility.
  • AW
    Andre Willis
    Nov 1, 2025
    5.0
    I love coming here the staff is nice and the animals are always neat to look at lol
  • DH
    Denise Horrigan
    Oct 26, 2025
    5.0
    Both Rachael and Collin are very welcoming and knowledgeable. I drive an hour to get to THIS PARTICULAR STORE due to their selection and staff. Highly recommend this place!

Frequently Asked Questions About Petco

Does the Petco Buffalo location have a vet hospital?

Yes, Petco Buffalo has a full-service vet hospital.

Does Petco Buffalo offer vaccinations?

Yes, Petco Buffalo provides vaccinations.