Petco Grooming

4.2
48 reviews

Hours

Reviews

4.1
42 reviews
5 stars
28
4 stars
3
3 stars
3
2 stars
2
1 star
6
  • GM
    Gessie Mesamours
    Jan 5, 2026
    5.0
    My dog is cleaned and smelled good.
  • JH
    Joanna Henderson
    Dec 10, 2025
    2.0
    My puppy wasn’t able to get a full grooming I was called to come pick her up early and all she got was a bath and blow dry no cutting due to them saying she was peeing and bite the groomer . Which is kinda weird because she has many grooming before at petco this location so I don’t know what happen
  • KK
    Khalish Koci
    Dec 1, 2025
    3.0
    Jaylee provides excellent customer service and demonstrates compassionate and loving care towards my dog. I’m always pleased when I pick my dog up after grooming. However I have noticed a trend of lateness with the store being opened on time. Initially I was pleased at the wide range of appointment times offered and the option to select an early morning appointment worked for my schedule. But now there have been a couple of occasions where I arrived on time for my 8:00 am appointment only to be told the manager wasn’t there to open the store so the groomers and myself were left waiting and had to return to our cars until the manager arrived. There was one occasion when the manager did not arrive until over an hour after my dog’s scheduled appointment time to open the store. If the store will not be open on time for the 8:00am appointment time then these times should not be offered as an option for customers. Petco sends numerous reminders in the days leading up to an appointment. If I’m expected to adhere to the appointment time and arrive on time, the store should be open when I get there.
  • AW
    Audia Williams
    Nov 17, 2025
    5.0
    Very good service 👏 👍 👌
  • JP
    Josephine Pratt
    Nov 17, 2025
    1.0
    Horrible… my Yorkie probably wants to kick my ass because of how they botched his haircut 😡… he look a mess , he would’ve been better off letting Edward scissor hands cut his hair. And I paid for a bath but he still smelled half like corn chips… don’t even want to talk about all the other services that they botched (teeth brushing,nail buffing 😡)

Frequently Asked Questions About Petco Grooming

How much is dog grooming at Petco Old Mill Basin?

The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.

How long does dog grooming at Petco Old Mill Basin take?

A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.