Petco

4.3
1729 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Brooklyn Pet Store located at 2343 Utica Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2343 Utica Ave, Brooklyn, NY
11234, United States

Hours

Reviews

4.3
1,705 reviews
5 stars
1,030
4 stars
388
3 stars
156
2 stars
46
1 star
85

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Many customers praised the staff for being friendly, knowledgeable, and helpful, although some reported issues with unresponsive employees.

Grooming Services

Grooming services received mixed reviews, with some customers expressing satisfaction while others reported poor experiences and unprofessional behavior.

Product Availability

Customers frequently mentioned issues with stock availability, particularly for specific pet food items, leading to frustration.

Store Cleanliness

The cleanliness of the store was noted positively by some, while others reported unpleasant odors and unkempt areas.

Pricing Concerns

Several reviews indicated that customers found prices to be high, which affected their overall satisfaction.
  • UB
    Uvraj Boodhoo
    2 days ago
    4.0
    Quality products at affordable prices
  • NG
    Nadine Guillaume
    Jan 4, 2026
    4.0
    Never stocked as well as other location (86 & Lexington or Broadway and 91st) but friendly staff and clean. Please give them a few more carts, they probably have about 10 in total.
  • CL
    Chris Lee
    Jan 3, 2026
    5.0
    I’ve been going to this Petco since it opened up years ago. But I’ve recently been going more over the past few years. This location in Brooklyn is one of the most kindest and friendliest that I’ve ever been too. They’re constantly updating and striving to meet goals and you can tell. Customer service is top notch and they build great rapport with their clients. They are normally well stocked and the animals are very healthy and friendly with great dispositions. They are handled well, with care, and the staff often has animals of their own, so they understand empathy and are very knowledgeable of both human and animal care. That’s more important in today’s world and it’s a privilege to see how Petco is honouring that relationship and bond while upgrading as the world turns. Thank you all at this location for being a light in the neighborhood. It’s well received and we appreciate you for all you do for us and our furry families. Happy New Year and may your business and staff be abundantly blessed. 🙏🏽♥️🌹✨
  • BM
    betty marrero
    Dec 31, 2025
    5.0
    Close location for me. They had what i needed and staff was helpful.
  • KK
    Kathy Kelly
    Dec 18, 2025
    3.0
    Elevator was down so no one would bring stock down. My cats need special food which I could not get. PRICES ARE WAY TO HIGH

Frequently Asked Questions About Petco

Does the Petco Old Mill Basin location have a vet hospital?

No, Petco Old Mill Basin does not have a full-service vet hospital.

Does Petco Old Mill Basin offer vaccinations?

Yes, Petco Old Mill Basin provides vaccinations.