Petco

4.2
2236 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Brooklyn Pet Store located at 2601 86th Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2601 86th St, Brooklyn, NY
11223-3431, United States

Hours

Reviews

4.2
2,210 reviews
5 stars
1,248
4 stars
502
3 stars
231
2 stars
63
1 star
166

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, while others reported negative experiences with unprofessional behavior and poor service.

Product Availability

Customers frequently noted limited stock, particularly in the cat section, and issues with online order fulfillment.

Grooming Services

Mixed reviews on grooming services, with some customers expressing satisfaction while others reported poor experiences and dissatisfaction with the results.

Store Condition

The store received positive feedback for cleanliness and renovations, but some customers mentioned disorganization and unpleasant odors.
  • LL
    Laura
    6 days ago
    3.0
    This store always seems to be under staffed. Never has the parakeets supplies I need. Prices are ridiculous.
  • TI
    thomas irizarry
    Dec 31, 2025
    5.0
    That was the fastest I have gotten a delivery.
  • BK
    Bracha Kritzler
    Dec 29, 2025
    5.0
    Awesome experience! I bought a turtle for my class and was helped by the sweetest saleslady (I think her name was Kemo?). She helped me every step of the way, showing me everything I needed, helped me decide what to buy, etc. And she was smiling and so happy to help, it made the buying experience a pleasure! Also, my students are absolutely loving our turtle! Would definitely recommend petco to anyone looking to purchase a pet...
  • BC
    Besik Chkhikvadze
    Dec 26, 2025
    1.0
    Visited the Petco at 2601 86th St, Brooklyn for a Vetco consultation with five very small kittens (just over 1 lb each). Staff required me to purchase three additional carriers and confirmed twice before purchase that they could be returned afterward. After the Vetco consultation, no vaccinations or medical procedures were performed because the kittens were under 2 lb. The carriers were used for only a few minutes, remained clean, undamaged, and fully resalable, and I immediately attempted to return them. The return was refused by the manager, who claimed the carriers were “used at Vetco,” could not show any written policy, and became dismissive. When I asked for clarification, the manager threatened to call the police, which was completely inappropriate. I remained calm and was eventually forced to leave the store without resolution. This experience was extremely disappointing due to misinformation from staff, lack of transparency, and unprofessional manager conduct. I am currently seeking resolution through Petco corporate.
  • TR
    Tatiana Rubas
    Dec 22, 2025
    4.0
    Overall everything is fine, the staff is nice and all, but there are very limited options of cat items. It seems like there are 3-5 times more variety of dog toys and snacks at all times. I always want to get some new toy for my cats, but there are mostly 3-5 varieties of chasers and a couple of packets with various balls. Not much to choose from for cats.

Frequently Asked Questions About Petco

Does the Petco Bensonhurst location have a vet hospital?

No, Petco Bensonhurst does not have a full-service vet hospital.

Does Petco Bensonhurst offer vaccinations?

Yes, Petco Bensonhurst provides vaccinations.