Business Details
About
Pet StorePet supply storeAquarium ShopPetco
Visit your Bronx Pet Store located at 815 Hutchinson River Pkwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,992 reviews
5 stars
1,141
4 stars
402
3 stars
201
2 stars
76
1 star
172
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising friendly staff while others report rudeness and unhelpfulness.
Grooming Issues
Several customers expressed dissatisfaction with grooming services, citing poor communication and unexpected charges.
Stock Availability
Customers noted inconsistent stock levels, with some items frequently out of stock and reports of messy store conditions.
Checkout Experience
Many reviews highlighted long wait times at checkout, regardless of the number of customers in line.
Product Variety
While some customers appreciated the variety of products available, others felt the selection, particularly for specific pet needs, was limited.
- JRJose Rivera4 days ago4.0Good staff plenty of pets to choose
- MLMaria LiparuloDec 28, 20253.0I find it's hit or miss with this location. Last visit, most of fish section closed. The pre-packed containers of insects are mostly, is not all dead. Pet foods, toys nd accessories are well stocked. Staff is friendly and helpful.
- JJjose jimenezDec 22, 20251.0👎🏼 I'm in front the store here said you closing at 10 but door close i see people inside cleaning and they just laugh and said WE ARE CLOSED desapinted
- CKCallum KilburnDec 19, 20253.0Has what you need at prices equivalent to other places. Bad part is it takes forever to check out. Doesn’t matter if there’s 1 person in line ahead of you or 10, you’ll be waiting 10 minutes
- MNminerva nievesDec 9, 20251.0I had an 1:45 appointment for my 3 year old Pomsky today. I receive a text message to come in earlier so I arrived at the store at 1:15 pm, upon arrival their was a woman in the grooming reception area I was told to wait out in the store area because they have a one family at a time policy. I was early so I waited. During that time the woman filled out paperwork took pictures of something on the wall and showed the groomer pics after 20 minutes the husband of the woman showed up with the dog. The dog wasn't even in the area. I ask the cashier if this is normal for a person to wait this long to get checked in since this was my first time at this location for this service, she ask me what time was my appointment for and explain that I would have to wait. I told her I was waiting for 30 minutes and ask to speak to the store manager. she told me I would have to wait additional time for her to be available. She didn't even call her on the walkies. Needless to say this experience was horrible. I work with customer service and I was not given any. If you want to be treated like garbage then this is the place for you. When I was in my car still in the parking lot I called Petco customer service and express my concerns. when I was one block away from my house I receive a call from someone at the store to ask if I was still in the neighborhood to drop Eve off. I will never use this place for any of my pets . They receive O stars and the staff should be given extensive customer service courses. DO NOT TAKE YOUR FURRIES PALS HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!HORRIBLE In order for this to be posted I have to give 1 star but if you read till here you know my review is 0 stars
Frequently Asked Questions About Petco
Does the Petco Throggs Neck location have a vet hospital?
No, Petco Throggs Neck does not have a full-service vet hospital.
Does Petco Throggs Neck offer vaccinations?
Yes, Petco Throggs Neck provides vaccinations.
Does Petco Throggs Neck offer curbside pickup?
Yes, curbside pickup is available at Petco Throggs Neck. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Throggs Neck Petco?
Hamster and guinea pig prices vary by location. Call your Throggs Neck Petco at 7182392715 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Throggs Neck sell dogs?
No, Throggs Neck Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco Throggs Neck Pet Store located?
The Petco Throggs Neck Pet Store is located at 815 Hutchinson River Pkwy, Bronx, NY 10465-1818.
What are the operating hours for Petco in Throggs Neck?
Petco Throggs Neck is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays.
Does Petco Throggs Neck offer pet vaccinations?
Yes, Petco Throggs Neck provides vaccination services for pets.
Can I use curbside pickup or same-day delivery at Petco Throggs Neck?
Yes, Petco Throggs Neck offers curbside pickup and same-day delivery services for eligible products.
Does the Petco Throggs Neck location have a full veterinary hospital?
No, the Petco Throggs Neck location does not have a full-service veterinary hospital.
Does Petco Throggs Neck sell dogs or cats?
No, this Petco location does not sell dogs or cats, but you can meet pets available for adoption through the Petco Love program partnered with local animal welfare organizations.
What types of pet products and services are available at Petco Throggs Neck?
Petco Throggs Neck offers premium pet foods, expert training, vaccination services, and a wide range of pet supplies, including aquarium and reptile products.
What nearby locations can I visit for additional pet vaccination services?
You can visit the Vetco Vaccination Clinic near Petco Throggs Neck for additional veterinary vaccination services.
Are there dining options near Petco Throggs Neck where I can eat before or after my visit?
Yes, there are several nearby restaurants including Applebee's Grill + Bar, Subway, Charleys Cheesesteaks, and Five Guys for convenient dining.
What shopping centers or retail stores are close to Petco Throggs Neck for additional shopping needs?
The Throggs Neck Shopping Center and stores like T.J.Maxx, Party City, and Mattress Firm are nearby, providing more shopping options after your visit to Petco.