Visit your Bronx Pet Store located at 1750 East Gun Hill Rd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior.
Grooming Services
Grooming experiences vary significantly, with some customers expressing satisfaction with specific groomers, while others reported poor service and dissatisfaction with the results.
Product Availability
Customers noted issues with product availability and stock levels, with some expressing frustration over mislabeled prices and lack of essential items.
Store Cleanliness
The store is generally described as clean and well-organized, although some customers reported issues with specific areas, such as the restroom being out of order.
HS
Harry Sherman
1 day ago
5.0
Well stocked and friendly, helpful staff.
NO
Nathalie De Oliveira
Jan 2, 2026
5.0
Always a pleasant experience at this location. Fast service.
JJ
joebeast2010
Dec 17, 2025
4.0
Very much pleased with the service
DL
Denise Lee
Dec 1, 2025
5.0
Saturday 11/29/2025 I along with my son visited this site with our shorkie puppy for his rabies shot. I assumed that it would have been the same vets from two weeks prior however this team was not warm and welcoming as the prior vets . They were were gentle towards our puppy whereas the femal vet was unnecessarily rough and plunged that syringe into our puppy so hard that the entire store heard him yelp. I wanted too snatch that aggressive ,unprofessionalism , bad attitude right out of her. For that reason his last visit with the vet at petco is on 12/13/2025 and that will be my last time stepping foot in there. I have been a long standing customer at petco.
WS
wayne schmidt
Nov 28, 2025
5.0
My 1st time there and I received exceptional customer service by 4 individuals.
All very courteous
Tried to offer youngman at register a few bucks to get a soda in appreciation.
He refused due to company policy so I qent next door and brought in 6 hot cocos.
They have a new customer.
I applaud them
ššššš
Does the Petco Gun Hill location have a vet hospital?
No, Petco Gun Hill does not have a full-service vet hospital.
Does Petco Gun Hill offer vaccinations?
Yes, Petco Gun Hill provides vaccinations.
Does Petco Gun Hill offer curbside pickup?
Yes, curbside pickup is available at Petco Gun Hill. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Gun Hill Petco?
Hamster and guinea pig prices vary by location. Call your Gun Hill Petco at 7185307334 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Gun Hill sell dogs?
No, Gun Hill Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What types of services does Petco on Gun Hill Road offer for pets?
Petco on Gun Hill Road offers premium pet foods, expert training, vaccination services, grooming, and pet supplies for various animals including fish and reptiles.
Does Petco Gun Hill have a full-service vet hospital?
No, Petco Gun Hill does not have a full-service vet hospital.
Are vaccinations available at Petco Gun Hill?
Yes, Petco Gun Hill provides vaccinations for pets.
Can I pick up my Petco order curbside at the Gun Hill location?
Yes, curbside pickup is available at Petco Gun Hill for all eligible products.
Does Petco Gun Hill sell dogs or cats?
No, Petco Gun Hill does not sell dogs or cats but partners with local animal welfare groups to offer pet adoptions at the store.
What are the opening hours for Petco Gun Hill throughout the week?
Petco Gun Hill is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
What payment methods are accepted at Petco Gun Hill?
Petco Gun Hill accepts credit cards, debit cards, and mobile NFC payments; cash is not required.
Are there any parks near Petco Gun Hill where I can take my pet before or after a visit?
Yes, Burns Playground is nearby where you can enjoy outdoor time with your pet before or after visiting Petco.
Is there a veterinarian clinic near Petco Gun Hill for additional pet care needs?
Yes, the Vetco Vaccination Clinic is located nearby for veterinary services that complement Petco's offerings.
Are there convenient amenities near Petco Gun Hill for customers needing banking or a coffee break?
Yes, Ridgewood Savings Bank and Dunkin' are nearby, providing banking services and coffee/snacks for customers visiting Petco Gun Hill.